Overview
Reservation Desk has a rating of 4.5 stars from 7,481 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
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Simple website, not all the pop up flash distractions that exist often on others. Simply booking a room, void the distractions.
Thank you for taking the time to leave us a review, Chris. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Everything was simple to read and easy understand. We will continue to use this site to make all of our reservations.
Thank you for taking the time to leave us a review, John. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
It was awesome! Very easy to navigate the site. I am very happy with reservation desk… I would definitely use again
Thank you for taking the time to leave us a review, Keith. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
It was what was offered and easy to book hotel reservations.
Thank you for taking the time to leave us a review, Rita! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Let's start with the good. The hotel is priced okay. The location of the hotel makes N.O. Walkable. The room was spacious. NOW, let's talk about the bad! Parking, $45 a day for valet parking * if you ask about free parking * they tell you, well use our service... OR park at your own risk! The hotel is not clean, and trash is EVERYWHERE... It shows the hotel is smoke-free... I call BS on this! The seating area, people sitting there smoking all the time, standing in front of the entrance smoking. People standing in front of the breakfast area SMOKING. Vaping while standing in line for breakfast food. OH, i hope you enjoy the smell of weed. We tried to enjoy the outdoor fire pit twice, each time teens were out there rolling weed and smoking. When we complained, the front desk ignored us. If you are traveling with children, book somewhere else! My son and I flew in from Michigan for this trip, sadly we couldn't enjoy what we paid for. Our total bill was $394 more than what we were told, because of the valet
Very efficient booking. Easy, and painless. The whole process took very little time. Brian, did you run the rest of three hiding bureaucracy? That's not needed with another rule
Thank you for taking the time to share your feedback regarding the booking process, Darlene. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
Well making a reservation is not hard. It's when you arrive and front desk tells you. You don't have a reservation. Now that's a problem. I will send a review after my stay.
Thanks for your review, Benita. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Everything was very easy and understandable. The Red Rock is a very nice location. My wife loves the facilities. Thank you
Thank you for taking the time to leave us a review, Michael. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future! Enjoy your stay!
It was easy to use. I barely remember the process because of how easy it went and did not take long at all to lock in the perfect place.
Thank you for taking the time to leave us a review, Blake. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
I am very satisfied with Reservation Desk for booking my stay in Lake Charles. I had no problem with this reservation and it was quick.
Thank you for taking the time to leave us a review, Donna! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
My experience was great...but i was not asked about the people in the room...my reservation says 2 adults...it will be 1 adult and 2 children
Thank you for taking the time to leave us a review, Heather! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking! If you need to make adjustments to your reservation, please contact our escalations team at support@reservationdesk.com. We’re here to help!
Was easy to book and find the room that I wanted. I can't really say anything about the hotel I have not been there yet.
Thank you for taking the time to share your feedback regarding the booking process, LeAnn. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform! Enjoy your stay!
It was fine. I would prefer to call the front desk of the specific hotel and talk to a real person who knew the facility
Thank you for taking the time to review us and provide feedback. Your insights are incredibly valuable and greatly appreciated. If you have questions or need assistance with your reservation, please don’t hesitate to contact our escalations team at support@reservationdesk.com. We’re here to help!
Employee at front desk gave us three different rooms. Each time we entered our room it had not been cleaned. Disgusting. She gave us a fourth room; it was freezing, the heater was broken. Finally she put us in the adjacent room which we kept. I explained situation to the manager the next morning and asked for a partial refund. I had to call Priceline but it was impossible to get connected to an agent. Never got refund. Hotel: Quality Inn, Old Saybrook, CT. Will never use Priceline or Quality Inn again.
We're sorry you experienced some issues with the hotel. Reservation Desk is an online travel agency, and we book reservations for over 200,000 hotels worldwide. Since this is a hotel issue, we recommend contacting the hotel directly to get it resolved. Please feel free to also contact our escalations team at support@reservationdesk.com.
It was quick and easy to book my room, my experience was awesome, i will definitely use reservation desk again.
Thank you for taking the time to leave us a review, David! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Booking my hotel was simple and quick. It's an easy to use system and making selections is easy. Thank you
You're welcome! Thank you for taking the time to leave us a review, Craig. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Easy to make reservation, I received email confirmation but didn't receive the confirmation text on my phone #
Thank you for taking the time to review us and provide feedback, Penny. Your insights are incredibly valuable and greatly appreciated. We apologize there was an issue with receiving the confirmation text and would be happy to resend it to you if needed. To better assist you, I will follow up with you in a private message. Please don’t hesitate to also contact our escalations team at support@reservationdesk.com. We’re here to help!
--Rachael, Review Manager
Reservation was Smooth and easy
And it has a pool with salt water with a hot tub. Main reason for staying here with my 6 yr old son
Thank you for taking the time to leave us a review, Mitchell. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
Painless! I would rather do it myself, but how much of an essay do you want me to write explaining that it was ok for me to do my reservation online!
Thank you for taking the time to leave us a review, Carl. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave us a review, Acie. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!