Reservation Desk has a rating of 4.5 stars from 7,483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.
Very straightforward and simple. It took only seconds to find the room I needed and finalize the booking. Confirmation came within seconds.
👍no problems. Everything went smoothly. No confusion. Easy to get room and price is right. Recommended to others
Thank you for taking the time to leave us a review, Tara. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Taxes and fees are vague. Please detail. Everyone tries to load up junk fees. I don't know if there are junk fees on this reservation!
Thank you for taking the time to share your feedback with us, John. We sincerely appreciate your insights, as they help us improve our service. Taxes and fees for reservations are determined by the hotel suppliers and are included in the rate shown at the time of booking. We apologize if there was any confusion regarding these charges. If you need further assistance or have questions about your reservation, please don’t hesitate to contact our escalations team at support@reservationdesk. Com. We’re here to help!
Good job not hard for a senior citizen hotel was in a great location for all transportation
Thank you for taking the time to leave us a review, Demetrious! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
Good easy too do everything went thru fast and easy thank you
Thank you for taking the time to leave us a review, Judy. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
Easy, convenient.and simple to navigate the site, Being able to compare and view the rooms is helpful.
Thank you for taking the time to leave us a review, Josephine. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
The site is as very easy to manage and book. Due to the nature of my visit, having something easy made my life happier.
Thank you for taking the time to leave us a review, Denise. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
The booking site was clear and easy to navigate through. It also made it very easy to choose the accommodations needed for our stay
Thank you for taking the time to leave us a review, Laverna. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
The online reservations were very fast gave me all the options and prices
Thank you for taking the time to leave us a review, Willard. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
Pas eu de difficulté. Merci. My wife did it for us. She hates doing stuff on line but did not struggle with this.
Thank you for taking the time to leave us a review, Jean-Guy. We are happy to know your wife had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
What is the easiest I just said How much for can I say? I just wish to know the check-in and checkout time.
Thank you for taking the time to share your feedback regarding the booking process, William. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform! Your check-in and check-out times is shown on your confirmation.
The booking process was quick and easy. Had no difficulty reserving the room I wanted for the dates I requested.
Thank you for your review, Alice. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
As a senior the reservation was quickly made, however, would like to see a block for a senior discount making a medical appointment
Thank you for taking the time to review us and provide feedback, Allister. Your insights are incredibly valuable and greatly appreciated.
I needed a room in Sanford, Maine and found the perfect place. I was able to book the room quickly and easily through the Reservation Desk.
Thank you for choosing to book with us, Robert. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
It took no time at all to make this reservation. This will be the second time we have stayed at this hotel
Thank you for your review, Mark. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
We were able to view the rooms and amenities to easily make our choice and book our room, and print our confirmation with all the details listed.
Thank you for taking the time to leave us a review, Steven. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!
Love this place! The room, the location, the staff, and of course the bar when we return from fishing!
Thank you for choosing to book with us, Michael. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
It was super fast and easy. I needed a reservation for a funeral and i had a room in seconds, no stress.
Thank you for your feedback, Sarah. We strive to make our booking process fast and effortless for our customers. We eagerly anticipate your next booking with us!
Easy to do, booking fee is a lot. I have no more to say. And this is annoying that I have to keep typing.
Thank you for your review and feedback, Jay. We understand your concern about the nonrefundable service fee. This fee allows us to provide 24/7 customer support to assist you with any issues or questions regarding your reservation. Our team is always available to help ensure your booking experience is as smooth as possible.
I did not see a booking charge when I made my reservation. Did I miss this section or is it not listed when making the reservation?
Thank you for your review and feedback, Beth. We understand your concern about the nonrefundable service fee. This fee allows us to provide 24/7 customer support to assist you with any issues or questions regarding your reservation. Our team is always available to help ensure your booking experience is as smooth as possible. The information regarding the service fee is found in the cancellation policy. For all bookings, we require acknowledgment of the terms and conditions of the reservation before it can be completed. If you have further questions or need assistance with your reservation, please contact our escalations team at support@reservationdesk.com. We’re here to help!
Answer: It's a complete scam. What booking company takes your payment in full for the room months in advance and then you cancel months in advance and then they not refund your money! TOTAL SCAM! 110% scam!
Answer: They were deceptive. I googled to call the motel directly and I do not recall if I asked them specifically am I calling the motel directly, but they answered reservation desk, so I thought I was calling the Motel, and they never told me otherwise.
Answer: You are really not talking to a supervisor when you ask to speak with a supervisor. They have terrible customer service and hung up on me when I insisted on talking to someone above the person who would not help me. Seriously! Read some script and then hung up on me. I cannot get a refund. Do NOT use this service. They scam you into believing that you are talking to a representative of the hotel. When I called them to get my money back, the so called, "Supervisor," hung up on me and would not let me speak to her supervisor. Very unprofessional conduct. I would never hang up on a customer. She read some script over the phone to me and then hung up on me. DO NOT USE this scamming outfit. You have been warned!
Thank you for taking the time to share your feedback regarding the booking process, Thomas. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!