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Reservation Desk

Overview

Reservation Desk has a rating of 4.5 stars from 7,483 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Desk most frequently mention good experience, easy process and book online. Reservation Desk ranks 3rd among Vacation sites.

service
332
value
236
shipping
86
returns
143
quality
2,801
This company responds to reviews on average within 2 days

Instant Feedback

59,485 reviews
+84
How would you rate Reservation Desk?
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Canada
1 review
0 helpful votes
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Hassle free
April 4, 2025

Very straightforward and simple. It took only seconds to find the room I needed and finalize the booking. Confirmation came within seconds.

Date of experience: March 25, 2025
Rachael F. Reservation Desk Rep
1 month ago

Thank you for taking the time to share your feedback regarding the booking process, Thomas. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!

Georgia
1 review
0 helpful votes
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👍no problems. Everything went smoothly. No confusion. Easy to get room and price is right. Recommended to others

Date of experience: February 10, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Tara. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!

Illinois
1 review
0 helpful votes
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Room reservation
April 17, 2025

Taxes and fees are vague. Please detail. Everyone tries to load up junk fees. I don't know if there are junk fees on this reservation!

Date of experience: April 7, 2025
Rachael F. Reservation Desk Rep
4 weeks ago

Thank you for taking the time to share your feedback with us, John. We sincerely appreciate your insights, as they help us improve our service. Taxes and fees for reservations are determined by the hotel suppliers and are included in the rate shown at the time of booking. We apologize if there was any confusion regarding these charges. If you need further assistance or have questions about your reservation, please don’t hesitate to contact our escalations team at support@reservationdesk. Com. We’re here to help!

Georgia
1 review
0 helpful votes
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Great for senior citizens
February 12, 2025

Good job not hard for a senior citizen hotel was in a great location for all transportation

Date of experience: February 16, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Demetrious! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!

Illinois
1 review
0 helpful votes
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Booking
March 15, 2025

Good easy too do everything went thru fast and easy thank you

Date of experience: March 18, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for taking the time to leave us a review, Judy. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!

New Jersey
1 review
0 helpful votes
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Quick
March 9, 2025

Easy, convenient.and simple to navigate the site, Being able to compare and view the rooms is helpful.

Date of experience: February 28, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for taking the time to leave us a review, Josephine. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Canada
1 review
0 helpful votes
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Room for a few nights
April 18, 2025
Updated review

The site is as very easy to manage and book. Due to the nature of my visit, having something easy made my life happier.

Date of experience: April 8, 2025
Rachael F. Reservation Desk Rep
3 weeks ago

Thank you for taking the time to leave us a review, Denise. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!


It was super easy and clear to book
April 11, 2025
Previous review

It was super easy and clear to book

Date of experience: April 1, 2025
Pennsylvania
1 review
0 helpful votes
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Effortless
April 16, 2025

The booking site was clear and easy to navigate through. It also made it very easy to choose the accommodations needed for our stay

Date of experience: April 6, 2025
Rachael F. Reservation Desk Rep
4 weeks ago

Thank you for taking the time to leave us a review, Laverna. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

New York
1 review
0 helpful votes
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Very fast reservations
January 28, 2025

The online reservations were very fast gave me all the options and prices

Date of experience: February 5, 2025
Rachael F. Reservation Desk Rep
3 months ago

Thank you for taking the time to leave us a review, Willard. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!

Canada
1 review
0 helpful votes
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C'était facile.
January 26, 2025

Pas eu de difficulté. Merci. My wife did it for us. She hates doing stuff on line but did not struggle with this.

Date of experience: January 16, 2025
Rachael F. Reservation Desk Rep
4 months ago

Thank you for taking the time to leave us a review, Jean-Guy. We are happy to know your wife had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!

Canada
1 review
0 helpful votes
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Easy to use
March 4, 2025

What is the easiest I just said How much for can I say? I just wish to know the check-in and checkout time.

Date of experience: February 22, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for taking the time to share your feedback regarding the booking process, William. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform! Your check-in and check-out times is shown on your confirmation.

California
1 review
0 helpful votes
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The booking process
March 26, 2025

The booking process was quick and easy. Had no difficulty reserving the room I wanted for the dates I requested.

Date of experience: March 16, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for your review, Alice. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!

Canada
1 review
0 helpful votes
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Reservations made easy
April 14, 2025

As a senior the reservation was quickly made, however, would like to see a block for a senior discount making a medical appointment

Date of experience: April 4, 2025
Rachael F. Reservation Desk Rep
4 weeks ago

Thank you for taking the time to review us and provide feedback, Allister. Your insights are incredibly valuable and greatly appreciated.

Colorado
1 review
0 helpful votes
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Easy booking for one-night stay
April 12, 2025

I needed a room in Sanford, Maine and found the perfect place. I was able to book the room quickly and easily through the Reservation Desk.

Date of experience: April 1, 2025
Rachael F. Reservation Desk Rep
4 weeks ago

Thank you for choosing to book with us, Robert. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

California
1 review
0 helpful votes
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Quick and Easy
March 6, 2025

It took no time at all to make this reservation. This will be the second time we have stayed at this hotel

Date of experience: February 24, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for your review, Mark. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!

Arizona
1 review
0 helpful votes
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Easily Booked our Reservation!
March 4, 2025

We were able to view the rooms and amenities to easily make our choice and book our room, and print our confirmation with all the details listed.

Date of experience: February 22, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for taking the time to leave us a review, Steven. We're pleased to know you had a positive experience while using our website. It's always our goal to provide an enjoyable and efficient experience for our users. Your feedback is greatly appreciated as it helps us continue to improve and serve you better. We look forward to your next booking with us!

Texas
1 review
1 helpful vote
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Love this place! The room, the location, the staff, and of course the bar when we return from fishing!

Date of experience: March 11, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for choosing to book with us, Michael. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!

Canada
1 review
0 helpful votes
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Quick and Easy
March 20, 2025

It was super fast and easy. I needed a reservation for a funeral and i had a room in seconds, no stress.

Date of experience: March 10, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for your feedback, Sarah. We strive to make our booking process fast and effortless for our customers. We eagerly anticipate your next booking with us!

Colorado
1 review
0 helpful votes
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Great except for the booking fee
February 26, 2025

Easy to do, booking fee is a lot. I have no more to say. And this is annoying that I have to keep typing.

Date of experience: February 16, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for your review and feedback, Jay. We understand your concern about the nonrefundable service fee. This fee allows us to provide 24/7 customer support to assist you with any issues or questions regarding your reservation. Our team is always available to help ensure your booking experience is as smooth as possible.

Oregon
1 review
0 helpful votes
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I did not see a booking charge when I made my reservation. Did I miss this section or is it not listed when making the reservation?

Date of experience: March 3, 2025
Rachael F. Reservation Desk Rep
2 months ago

Thank you for your review and feedback, Beth. We understand your concern about the nonrefundable service fee. This fee allows us to provide 24/7 customer support to assist you with any issues or questions regarding your reservation. Our team is always available to help ensure your booking experience is as smooth as possible. The information regarding the service fee is found in the cancellation policy. For all bookings, we require acknowledgment of the terms and conditions of the reservation before it can be completed. If you have further questions or need assistance with your reservation, please contact our escalations team at support@reservationdesk.com. We’re here to help!

Reservation Desk Reviews - 7,483 Reviews of Reservationdesk.com | Sitejabber