Overview
Reservation Counter has a rating of 4.5 stars from 4,897 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Reservation Counter most frequently mention good experience, easy process and book online. Reservation Counter ranks 5th among Hotels sites.
Instant Feedback
To this point, my booking experience has beengood! This makes up for the fact that, once in the past, I arrived to learn that the hotel had no record of my reservation!
Very accessible. Easy to do quick, booked the days and rooms I wanted, Response was a quick confirmation. Very good Experience
Thank you for taking the time to leave us a review, Mark! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!
I booked a room on 2/6/25 at this motel on line for $188.95 receiving a non-refundable reservation, and was charged $16.79 for refund protection, which I did not have a chance to agree to, to the best of my knowledge. I was also charged a higher room rate than what the front desk said they would have given us if we had walked in and needed a room for the night. When asked to have this refunded, I received an email from Marvin L, of hotel reservations support, assuring us that a ticket was created and we would receive a refund, which was never received. Beware when making a reservation!
Thank you for bringing this to our attention, Karen. We sincerely apologize for your experience and any inconvenience this caused you. To assist you further, I will send you a private message requesting additional details about your situation. If you need assistance with your reservation, please don’t hesitate to contact us at support@reservationcounter.com. We're here to help!
-Rachael, Review Manager
I always stay at the Ramada whenever I fly out of the Seattle Airport. Service is great, staff very accommodating and restaurant is likewise.
Thank you for choosing to book with us, Jerrold. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Friendly, Precise, knowledgeable and prompt. Overall, just a pleasure to speak with. She apologized for for a tiny cough that was temporarily causing a problem. She seemed genuinely interested in helping.
Thank you for taking the time to leave us a review, Jim. We are happy to know one of our representatives was able to assist you and provide excellent service. We look forward to serving you again in the future!
Easy to make reservation. I knew where I wanted to stay based on location and making the reservation was super fast.
Thank you for your feedback, Laura. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
Managed to make the reservation very fast! Didn't have to speak with anyone. Just followed the guidelines
Thank you for taking the time to leave us a review, Manuel. We are happy to know you had a positive experience with our online booking system. Your feedback is greatly appreciated as it helps us continue to improve our platform. We look forward to your next booking with us!
This hotel was referred by a friend. The convenience to cruise ships is the main reason for staying here. Although, the website demonstrates attractive, appealing features.
Thank you for taking the time to review us and provide feedback, Michael. Your insights are incredibly valuable and greatly appreciated.
Quick and easy. The hardest part is filling in this survey that has a 50 word minimum. I didn't have that much to say.
Thank you for your review, Jimmy. Our goal is to provide a booking process that is quick and seamless for our customers. We look forward to your next booking with us!
Every timely confirmation but it would be nice to have a space for special requests on booking page.
Thank you for taking the time to review us and provide feedback, Eric. Your insights are incredibly valuable and greatly appreciated.
Fast and easy process to book the room. Was able to book room online when person on phone was saying they were fully booked.
Thank you for your feedback, Robert. We strive to make our booking process fast and effortless for our customers. We look forward to your next booking with us!
Since we've stayed here before it was quite easy. Just picked the same room and made the reservation.
Thank you for choosing to book with us, Deborah. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Easy to use. The time of day I booked the room was beyond normal hours to talk to an agent at the desk.
Thanks for your review, David. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
Great, it was very easy. But I don't know what else to write here so heres just enough for z50 characters
Thank you for taking the time to share your feedback regarding the booking process, Mark. Your review is incredibly valuable to us, and we appreciate your insights. Thanks for choosing to book through our platform!
It was very easy to make the reservatio.
I even called up the hotel to make sure that it went through.
All is well
Thank you for choosing to book with us, Albert. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Waiting on the line for a human being > 40 minutes to ensure a wheelchair accessible room. I will avoid any hotel that uses this service and cancel my reservation now.
Thomas, we sincerely apologize for the hold time you experienced and any inconvenience it may have caused. While we strive to assist our customers promptly, high call volumes can sometimes lead to delays. If you need further assistance, please don’t hesitate to contact our escalations team at support@reservationcounter.com. We’re here to help and will do everything we can to resolve your concerns.
The person I was dealing with was wonderful.
I did not realize it was a third party reservation center. I need a copy of my payment. I could not get it yo print. Email address *******@telamon.org. Please email.
Thank you for taking the time to leave us a review, Kimberly. We are happy to know one of our representatives was able to assist you and provide excellent service. I will follow up with you in a private message for more details regarding your confirmation.
--Rachael, Review Manager
It was very easy to book a room. No issues at all and I received my confirmation # and email quickly
Thank you for taking the time to leave us a review, Michael. We're pleased to know you found the booking process to be smooth and straightforward. Your feedback is incredibly valuable to us as we strive to provide the best possible service. We look forward to assisting you again in the future!
None at this time. I don't know yet. I have not check in yet. I will resubmit my answer when I check in.
Thank you for choosing to book with us, Carl. We hope you have an amazing and relaxing stay at the hotel. Enjoy every moment of your visit!
Thank you - it was easy to make the reservation, and we are looking forward to staying ther.
You're welcome! Thanks for your review, Mary. We truly appreciate your business and are grateful that you decided to book with us. Enjoy your stay!
- Visit Website
- South Jordan, UT
- Edit business info
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to leave us a review, Marylou! We're happy to know you had a positive experience with us. Your feedback is always important, and we love that you chose to book with us. We look forward to your next booking and hope to continue exceeding your expectations!