• Red Label Outlet

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Overview

Red Label Outlet has a rating of 4.8 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Red Label Outlet ranks 53rd among Perfume sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    3
  • Quality
    3
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How would you rate Red Label Outlet?
Top Positive Review

“Surprisingly Good!”

Aadam S.
3/14/21

I hadnt heard about this site before and was in too minds to buy from redlabeloutlet.co.uk but looking at the prices i thought its worth a try and to my pleasant surprise i got my davidoff coolwater fragrance sooner than expected with timely emails and text on the day of delivery.

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user aadams
1 review
0 helpful votes
March 14th, 2021

I hadnt heard about this site before and was in too minds to buy from redlabeloutlet.co.uk but looking at the prices i thought its worth a try and to my pleasant surprise i got my davidoff coolwater fragrance sooner than expected with timely emails and text on the day of delivery.

Products used:
Davidoff Coolwater Perfume

Service
Value
Shipping
Returns
Quality
Thumbnail of user markc2121
1 review
0 helpful votes
November 30th, 2020

I was reluctant to buy but gave it a try. Glad I did! The only cheaper ones I could find elsewhere were used ones or ones with exorbitant shipping rates

Thumbnail of user michaelb276
Michael B.
1 review
1 helpful vote
January 20th, 2016

Oddly enough, they don't appear to sell the Shisha electronic pipe (e-pipe) from their website direct but only from their eBay shop.

It isn't a bad product if you are one of those who think vaping is the best thing since tobacco and it's half the price of the better known product it is a clone of. The better known product is the Kamry K1000. This looks quite a lot like it but it is a no-name and there are subtle differences so it isn't an exact copy. I think it is manufactured by HanoSon in China but I am not sure. It appears that Red Label Outlet, who specialise in fragrances, have acquired a lot of them and are selling them for £20, as opposed to £40 for the Kamry.

If you order one, it will arrive very quickly and works well, to start with. After a while you will start to wonder where you are going to be able to obtain replacement heating coils from. You will look around online, send off images of the atomiser and coil and discover that no one recognises it. You will suspect that when the current heating coil dies your e-pipe will die with it. Actually it's not so bad, because the Kamry K1000 atomiser works with it. You will probably do what I did which was to ask Red Label Customer Service, what the atomiser model is and where you can get replacement heating coils from.

YOU WILL NOT GET A REPLY. That's not strictly true because they will tell you they will inquire of their supplier and let you know, then YOU WILL NOT HEAR ANYTHING FURTHER.

I sent several messages over a period, in an attempt to find out what they do with their spare atomisers. NO REPLY (ever). If you investigate further you might discover that if you buy in bulk from China, you get a spare atomiser with the e-pipe. If Red Label gets them too, they do not pass them on and don't appear to sell them seperately. The only way you can get a new heating coil is to import a shed load of the e-pipes from China and remove the heating coils; not a very practical solution.

My issue with Red Label Outlet is that they are selling these things without knowing anything about them, so customer support is effectively zero. They specialise in fragrances not e-pipes. I suspect from their silence on the technical matters, that they do not know the answers and have no intention of finding out.

Just to send them a poke, so to speak, i initiated the eBay 'Returns' process so I could get a refund. They accepted this but didn't send a return label, so i asked for one and the next day there was one available to print. So they can respond if pushed but I suspect it was all done with bad grace. After that I cancelled the return because by this time I was still using the e-pipe but with a Kamry atomiser because the heating coil of the original had already burnt out. This is not unusual, they are consumables but Red Label Outlet don't appear to know that.

Tip for consumers:
Delivery is fast. They say they use Royal Mail 24 but it is in fact Royal Mail 48. Still fast though because same day dispatch.

Service
Value
Shipping
Returns
Quality
Thumbnail of user larryd474
1 review
0 helpful votes
June 30th, 2021

Was having trouble finding the fragrance made by Cristiano Ronaldo to have it shipped to USA being only available in the UK! Found RED LABEL OUTLET on eBay and was very skeptical but they are the BEST! Got the product I really wanted only available in UK TO ship to USA! VERY HAPPY!

Service
Value
Shipping
Returns
Quality
Thumbnail of user joannee187
1 review
0 helpful votes
December 12th, 2022

I really do recommend RED LABEL OUTLET. Large amount of perfumes arrived via FedEx, perfectly packed and Tracked from leaving London. Excellent customer service and best prices on the Internet.Thanks guy's.

Products used:
Perfumes & Cosmetics

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