Redbubble

Yesterday (the first day of school) my son and I received tracking for a package that will arrive a week late. Looking back at the website it is easy to see a pattern of promises that are simply not kept; delivery dates are listed a week out when in fact this is the shipping window.
Having paid a premium for this lie, I am left wondering what other corners are cut. Will be charging back if anything else is wrong and in the future will seek out a vendor that will tell an inconvenient truth. Recommending other readers do the same.

Ordered a T-shirt, was told to expect a confirmation email. Haven't gotten said email. Notified customer service, they said they resent it-still no confirmation email. They ask for an alternate address- what, the one you're emailing me at from CS that works fine isn't good enough for you? So they confirm my order's in progress, but STILL can't seem to figure out how to send a confirmation email to the address they're using to reply to me. Competence level- quite obviously low. Debating any further orders, not fond of people who do business online but can't figure out a simple email. Makes me nervous. Sitejabber is asking for Proof of Purchase- HELLO, that's the problem, they won't send me any!

I'm a recent supporter of Redbubble. Just started buying some of their clothing because local retailers don't have the kind of categories I enjoy. All the products I've bought came in a timely matter and were always in great condition. One of the sweaters I bought was too small unfortunately and was my mistake. Redbubble offered to send me another sweater with a bigger size and allowed me to keep the one I already have! That pretty much guarantees I'll be back for more shirts in the future. Forgive me, wallet!

I just got my order of t-shirts. For the price, the cloth is very, very thin. It's almost a see-through. Feels like one of those advertisement t-shirts you get for free and are only good for walking around in the house. It feels cheap, I've ordered similar priced t-shirts online with much better cotton weight. The printing looks decent and the designs please me, but I will not be a returning customer with such a low quality cloth, especially considering the price and the market out there.

Well I've found a new favourite! I spent a long time perusing all the different options. Finally settled on a tshirt and ordered. Once manufacturing was completed it only took seven days until I had my parcel. Tshirt was everything I wanted, fit perfectly and was of high quality. I would absolutely order from Redbubble again without a doubt. Cheers!

I read the "t-shirts are slim, order a size up" thing (which I did), and it still way too tight. I currently use size-L t-shirts from ThinkGeek, but a size-XXL from Redbubble is unusable (even though they show the same size charts!).
Also, the colors are not accurately portrayed on the pictures. A shadow in the design is barely visible when the picture shows it clearly.
No way to leave a review on the actual site, which makes me think that the ones there are all fake.

My son was searching for a UK logo tee shirt - but had in his mind that he wanted a very unique looking one not the run of the mill. He came across the Redbubble site and found exactly what he was looking for! As a mum, the tee shirt is high quality and I found the packaging to be quite whimsical - a refreshing change of experience ordering on line. Since we purchased the tee, he has been asked several times where he bought it. Will be shopping here again!

The range of designs is incredible. I was able to find stuff which were not available anywhere else. The prices are also reasonable, especially the quantity-based discounts.
Order arrived in a few days. However, the stickers all have a white edge, making them unusable on anything that is not white. They are printed on vinyl, meaning they are waterproof and somewhat reusable but the print quality itself was low for half of the stickers I ordered. Almost like the printer was running out of ink.
I contacted customer support to let them now about the deficiencies. I did not expect or ask for a refund since they were so cheap and I could use half of them. But they gave me a full refund anyway. My conclusion is that they are aware of the issues, but are not able or willing to fix them, so they would rather sell sub-optimal products and give refunds than improve quality.

First, my order took over one month to arrive. Then the design on my sweatshirt disappeared after ONE wash. I washed it inside out in cold water in a normal cycle in my washing machine. I could have spent a lot less if I had gone to Walmart to get a plain back sweatshirt, and it would look better.

Love the designs first of all and the customer service for exchanging items is the best.
I wear medium usually, but from reading the comments of people saying that one size bigger was necessary, I bought both of my shirts in large instead and when I arrived it turned out to be too ball. I went to request an exchanged immediately and they told me right away to keep my 2 tees I have with me and they will be sending out 2 of the same ones in medium with no charge. Holy $#*! I love this company!

I ordered my phone case 2 months ago. There isn't even a shipping date posted anymore. I would LOVE to have my money back, but I don't expect RedBubble to do anything remotely competent. So I'm out 35 bucks. I'm just glad I didn't order more.

Now, to be completely fair, I have never had to deal with the customer service with these guys, but the site is awesome! I have purchased a dozen shirts on two separate occasions and both times, the shirts were delivered promptly and the product was in excellent condition. I have seen people complaining on here and other places about stuff that has NOTHING to do with Redbubble. Things like delivery (If the PO or UPS/Fedex screw up, exactly how is that Redbubble's fault and why the hell should anyone care?) or mistakes the person made that were their own fault. I don't know. Maybe I am too easy to please. The shirts fit and the first six we bought are still in good condition and really that is about all that counts.

I ordered 11 stickers for my laptop on Sunday and already got them (today is Wednesday). This is excellent delivery especially considering I am in Canada, and that the estimated delivery was this Friday. The stickers are great quality, amazing colour, and easily removable for moving around/taking off. Not to mention, when you buy 10 stickers, you get 50% off each of them. I am very impressed with my first time using Redbubble. Definitely recommend.

Lost in the mail? Give me a break. I've been doing business by mail for over 40 years and the worse I've experienced (till now) was a few days late (up to three). If a company cannot be certain a person receives their product by a certain date, then don't give one. Say it could take up to three or four weeks or something like that. Of course if you say it that way, you might not get the amount of business you would like to. Having checked (after the fact) reviews your company has gotten, it would seem my complaint is not unusual, in fact the first three pages were one or two stars and all about delivery. You want payment when it is ordered and we as customers want delivery when promised. You can keep your 25% off next order. There will not be another. There are more than enough businesses that do the job correctly. I do not have the time or desire to deal with one that handles customers in a cavalier fashion.