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Redbubble

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Australia
1 review
0 helpful votes
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Unreal
August 31, 2017

I'm very impressed with this company. I ordered a wrong size t-shirt and they immediately told me a replacement shirt would be sent to me at no cost. I was hesitant to shop online as you hear all the bad things about online shopping but I will definitely be doing more shopping with redBubble. Thumbs up.

Date of experience: August 31, 2017
New Zealand
1 review
2 helpful votes
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I kept getting errors during checkout - they really need to get their system sorted. Ordered about 12 stickers, got them today and am severely disappointed.

I could have printed them much better on paper and my home printer. Grainy. All of them. Trash, and I am sad they are supposed to go along with a gift for my friend.

Date of experience: February 9, 2016
GB
1 review
1 helpful vote
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Fantastic service
October 11, 2017

Ordered for the first time and used paypal as i feel more secure this way. Ordered some jake paul t shirts and was worried that they may not be up to much quality wise but fantastic quality is what i got and the delivery was very quick, would use again very happy with the products and service so far.

Date of experience: October 9, 2017
Romania
1 review
0 helpful votes
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Ordered stickers several times, and was very happy with their quality. There are literally hundreds and hundreds of designs available, from entirely original works, to clever pop culture references, and everything in between. Also, excellent customer service. One order was lost in the mail, and they were very quick to respond and replace it, no problem.

Date of experience: October 21, 2017
New York
1 review
1 helpful vote
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Do not order from this site. I was promised 4 shirts in time for Christmas. The estimated delivery date is now January 3,2014. I've emailed them 3 times with no response from them at all. I'm a first time and LAST TIME customer. I should have read these negative reviews and stayed away from using them. I also should have known something was fishy when they do not have any phone number listed to call them with any problems!

Date of experience: December 28, 2013
Wisconsin
3 reviews
6 helpful votes
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I placed an order on cyber Monday. I was quoted the discounted pricing, sales tax and shipping charges were also quoted. I entered my credit card information. When I received the order confirmation, shipping charges were higher. I have been trying to work with their customer service "portal" because there isn't a phone number to call a human being. All responses are scripted and it's really unprofessional.

Date of experience: December 6, 2019
Red B. Redbubble Rep
over a year old

Hi Jodi,

We're so sorry for the frustration this caused!

Our developers identified this bug and recently deployed a fix. We shouldn't see this happen with future orders. It looks like someone was able to refund your order for the added cost.

Apologies again for the inconvenience here. Please let us know if there's anything else we can help you with!

Wisconsin
1 review
0 helpful votes
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I was looking for anime merch to buy which is very hard to find a large quantity of. I then found redbubble and i don't really know how many hundreds of dollars i've spent on it now. All the products came out perfect and the selection is amazing. 8/8

Date of experience: October 31, 2014
Philippines
1 review
0 helpful votes
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When my shop was gaining traction, all of a sudden they suspended it even though I didn't do anything wrong. They didn't send me an explanation or email for what they did.

I am from a non-English speaking country, and from what I heard on Reddit and various forums, a lot of sellers from non-English speaking countries get their shops suspended for no apparent reason.

Now, I contested my suspension and they gave me back my account, but after being suspended the traffic on my shop plummeted, and I am now getting 0 sales.

It is discouraging how they just suspend accounts based on no apparent reasons and without any explanations whatsoever. This gives the impression that they don't care at all and I think even more so if you are from a non-English speaking country.

Date of experience: October 5, 2020
Indiana
1 review
1 helpful vote
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Fandom Overload!
June 1, 2015

I love the CW's The Flash. I have searched high and low for a STAR Lab t-shirt. My daughter wanted some stickers, so I checked RedBubble for my shirt. I was not disappointed. It fits great, and is true to size. The cost was better than the mall. Shipping was fast. I love being able to track every step of the process.
And then there's the stickers! My family cannot get enough of these. Every fandom is represented. I can show my geek pride. And after buy six, which is not hard, 50% off! LOVE IT!

Date of experience: May 29, 2015
Australia
1 review
2 helpful votes
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I ordered some stickers and they came within four days. The quality of the stickers is really good, I feel like they'll last a while as i stuck them onto my laptop. However the only think I could suggest is that when you buy a sticker 'set' it comes as one big sticker instead of individuals. I ended up just cutting them out. Overall they were really good, definitely buying from this site again.

Date of experience: February 22, 2018
Michigan
1 review
0 helpful votes
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Purchase track record
May 5, 2021

This would be my third purchase from RedBubble. Could not be more pleased! Conformation on my order immediately, notified when order was completed and ready for shipping with tracking information. Very prompt, quality and sized as described.

Date of experience: July 7, 2016
Florida
1 review
6 helpful votes
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Very Poor Service!
May 31, 2021

Ordered item on 25th of May and was assured if I paid for Express shipping it would be here in two days.^ days later and I contacted the chat line of RedBubble and one gentleman said it was shipped so I called Fed Ex and it was not picked up. I got the chat line again and now to get a answer today I have to pay a $1. I am unable to cancel as their program gives you a run around just because they made the shipping label 30 seconds after I ordered I have no choice but to contact my credit card company. I might want to mention I only live 65 miles away from my sellers address. Stay away if you don't like lying and Postal over charges.

Date of experience: May 31, 2021
Georgia
9 reviews
40 helpful votes
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I love Redbubble!
February 12, 2015

I love Redbubble! I love it! You can't things like they sell anywhere else! And if you find a picture / artwork you like, you can get it on pretty much anything: any color or type of shirt, mugs, bags, stickers, pillows, etc.
The price is a little steep, but not outrageous. And also fast shipping!
The only little thing they could do to improve is to add tracking information.

Date of experience: February 9, 2015
Kansas
1 review
3 helpful votes
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We ordered a blanket for $29.00. Upon reviewing the order, we noticed it was tiny. About the size of a small bath towel. We tried to cancel the order. Because it had been more than 2 hours, yes TWO HOURS, they refused to refund our credit card. We could only get store credit. Our child selected something else. It turned out to be very inferior, overpriced junk. Never again!

Date of experience: June 13, 2023
California
1 review
3 helpful votes
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Really disappointed
November 1, 2019

Bought some cute stickers from the site and expected them between 3-5 business days. When nothing arrived the day it was supposed to be delivered. I contacted support. They said to wait another 5 days or so for the order. I did, and nothing arrived. After another week I contacted them again. No one could tell me where my package was. I asked for a refund and thankfully I got it back but I'm really disappointed with this site. I had heard good things but it didn't live up to what I heard.

Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 29, 2019
Maine
1 review
1 helpful vote
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It was fun to find so many designers on RedBubble! The site is user-friendly, fun and fast. Buying online was very easy. I liked having options as far as color and style. My order was sent out the day after my purchase, which was extremely convenient. Thank you for a great service!

Date of experience: July 23, 2014
Arizona
2 reviews
1 helpful vote
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I'm a selling artist, so ordered all these items to ensure the quality of the product that was representing me. I used high resolution images, so the clarity is good and the color is spot on. I recommend ordering one size smaller for clothing. The chiffon shirt is amazingly soft and airy, stretchy at the back, slightly see-though at the front. The A-line dress is made from a much heavier fabric, but still well made. The little purse is the perfect size for a makeup or carrying your money and phone. The tumbler is a perfect fit for my car cup holder and is free of leaks. The only thing I would change is the length of the straps on the tote. The straps were only about 2 inches too long, but it looked more like an over sized wine tote, so I ended up doing a little sewing work. Pics are posted at https://www.pinterest.com/artist_in_phoenix/fashion-sets/

+1
Date of experience: May 9, 2017
Texas
1 review
1 helpful vote
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Stickers are super blah.
October 11, 2019

Really good variety of topics and art to choose from-- super fun to browse the site and pick out stickers. Thanks to the artists, not RedBubble. My first sticker order cost $5 to ship, took over a week, and came in two regular mailing envelopes. Why so expensive?! Also, stickers were grainy and not a quality printing job. I'm really disappointed.

Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 8, 2019
GB
1 review
0 helpful votes
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Amazing customer service
September 6, 2017

Fantastic items. What stood out for me the most was their customer service and the fact I had a problem with sizing (I bought tshirts as a gift), they were so quick with resolve and went above and beyond.

Ordering all gifts through them now!

Date of experience: September 6, 2017
Maryland
1 review
0 helpful votes
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Liars
September 3, 2017

I ordered an item, paying for expedited two day shipping, because it was for a visiting relative that was going to be leaving in 3 days. Long story short, it didn't show up in time. When I called to ask what the problem was, I was told that all items are sent to get stickers first, which takes a few days. So in my personal experience, their two day shipping is a fraud. I will never order from them again.

Date of experience: September 3, 2017
Red B. Redbubble Rep
over a year old

Hi there CN,

Thanks for the feedback.

Sorry to hear your stickers didn't arrive by the time you expected! If you have a moment, please message us your email address and order number so we can help make it up to you.

Looking forward to sorting this out!

Overview

Redbubble has a rating of 2.3 stars from 2,128 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Redbubble most frequently mention phone number, delivery date and credit card. Redbubble ranks 40th among Marketplace sites.

service
274
value
267
shipping
273
returns
152
quality
247
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