Redbubble

Tried buying stuff 3 (!) times with different credit cards, in every case the site says "order successful", cards get charged, but no order confirmation email arrives. I contacted them and asked if there was a problem and got a reply that the payment didn't go through. Ok, how about telling me at checkout or sending an email about that? Next time, the same problem. I asked what the failure reason was to overcome it in the future and got a reply that "there was some difficulty processing the payment at checkout". How am I supposed to overcome that? What was that difficulty?
They claim that my cards were not charged, but the money just got blocked. That would mean they blocked more than $500 and I'll have to wait for 30 days for it to unblock! The problem is at their side, and they are unable to even suggest a way to solve it.
Stay away from them!

I ordered some stuff and waited for a receipt via e-mail for 10 days. After that I became fed up as it said it was manufactured and shipped but there was no proof. So I went on their support website and asked for help as I didn't even receive a simple confirmation e-mail or tracking number. I have checked everywhere for both of these things, and no, I didn't write the wrong e-mail address. It has been 4 days since I have posted for help and still no reply. I have looked at other peoples posts on the website also and almost no one gets a response from the staff there if they are having problems. Greatly disappointed and very unprofessional. Disgusting, will never order from them again. I strongly advise others to not buy from them either. Also I heard that they rip off artists by taking their artwork and deleting them off the website and continue to sell their art for themselves.

Navigating the desktop website was simple and easy, though not so much on the phone for some reason? I liked the diversity of choices and the tracking support. Only a little put off because the shirts seem to run small and also smell a tad, in the way that they kind of smell like a factory? Nothing a wash can't fix, I'm sure.

I was not informed about the arrival of my products and while I was absent a neighbor took my t-shirts that were handing in my door and gave them to me the other day, meaning that anyone could simple pass by and steal my order. Additionally 2 of the t-shirts are not exactly the same color as depicted in the picture but another shade of it. Without taking these two complaints into consideration it is a very nice site with a large variety of products and very fast delivery.

I have purchased on Redbubble several times. I never had an issue with the seller's themselves and the merchandise was always great. But what good is that if the company itself is so difficult to communicate with when there is a problem? I do not sell on here - I only purchase. I had an email change and they will not allow me to go into my account and change it. They say it is an "artist" request even though I do not sell on here. So I put this request in months ago and it got ignored. I placed an order recently only to find the same issue and that they never changed it. If I need to put in a new email request they don't seem to grasp there may be a problem with the old email address? So they kept sending messages to the old one instead of the new one to confirm my identity. Fortunately I still have access but it's difficult and don't wish to do that. There is no phone number to call so I left a FB message. He didn't understand this simple thing either. It's an email change - how hard is that? He went on about other things that had nothing to do with this. What an awful company to deal with when you can't even change your own account info. I feel for the sellers on here because I probably will never use this site again. So beware if you buy on here and have an issue, they make it extremely difficult.

I can without a doubt say that this previous, along with every other experience that I've had the fortune of having, is nothing short of exceptional. My shirts are always delivered before the estimates date of arrival, and the prices for a custom shirt website are far cheaper compared to other custom shirt websites that I've come across. Not to mention that the shirts are always in top notch quality. Overall, I would give Redbubble a 100/10, and I might go buy another shirt right now. (:

I ordered a cell phone case as a birthday present. Supposedly, the order didn't go through, but my credit card has a "pending" charge. I was planned to be delivered today. There was no communication related to this order and any issues until I reached out for confirmation. I think this company has nice products, but there customer service sucks. If I had the ability to leave 0 stars I would. I don't plan to purchase anything from this company in the future.

I placed an order for a long sleeved t-shirt in Sept, 2021. Estimated delivery date was 9-29-10/01/2021. Never arrived. Contacted Redubble 10/15/21. They said they were sending a replacement estimated to be arriving 10/26-28/2021. Then I received email it would be 10/28/21-11/04/21, and to contact them no later than 11/04/21. I contacted them.
I'm pretty sure I won't be receiving this shirt. I hope they enjoyed the $28 they got for nothing. It would be nice if I didn't have to worry about $28 but I do.
I will go to Twitter and warn people to not do business with them. Facebook too.

I read some pretty shoddy reviews of redbubble after I had already placed an order and was very nervous. Turns out my fears were without reason. Yes, my first order took a whole to ship, but it's a custom item, let's be patient people. The item was a shirt for my friend and she loved it, as did I. So much so that I ordered two shirts for myself and my only do I absolutely love them, but they actually arrived a day earlier than expected. The clothes did come with that chemical smell, but they're freshly printed, so it was to be expected. I've yet to even need customer service, but I will definitely be order more shirts from them! (Do follow the sizing chart/advice and order a size up though. I am 5'2" 115 lbs and I needed a medium for sure, but I love the way the shirts fit!)

I ordered this shirt on 12/14, it said it would be delivered by 12/24. It still says it's in production. RedBubble has not responded to my inquiry. The seller has not responded. This is the first time I've ever used this site, and probably will be my last.
Seems like a lot of other customers are having the same issue. My son really likes Shane Dawson and I want this shirt for a Christmas gift. Don't say it will be delivered by a certain date if that is not the case.