RedBox

Redbox is a great low cost method of renting movies. You visit Redbox.com and you can reserve movies to be picked up at your local redbox. This helps you to get the movie you want, and saving you trips to the redbox, until you know your movie is in.

I have used this feature many times and like it. It works great, and hey a movie for $1 per night, who wouldn't like that.

I highly reccommend using this website and redbox for future movie rentals.

Come on redbox we have done business for 20 years! Stop acting like suddenly I'm going to beat you outta $4.00! It took an hour of you bs to rent a movie off our account

I rent 4 red box disc and i couldn't even watch them because they were dirty and skipping in my player and I wanted to see them so went over to friends house to watch them and got the same result so finally i took them back and they said i kept the over 11 days and change my bank account over 60.00 for them. I WOULDNT USE REDBOX. I could have brought the four dvds for that much. What a shame how they want to ripe people off. I used to be a regular customer but not anymore it would be cheaper to just buy the dvds.

No sound of streaming the movie i rented. In addition nobody to contact and after sending email takes 3 to 5 days to get back to me? So nobody can help you even though it has a chat option.

Received an email advising my points expiring and advertising many new additions to their available movies. Needed to use some of my points; instructions advised to hit "use points" at checkout. I happened to pick "Jungle Cruise". I searched for 15 minutes trying to find the "use points" option. I was SURE the problem was me. It certainly was hidden somewhere that I was not finding it. NOT! After trying every site map possibility, I called Customer Service. Waited 10 minutes, and was told Jungle Cruise was not eligible for rental with points. That and about 5 other movies were on this unbeknownst list. I calmly asked the "hard to understand" individual to repeat the list. Sure enough Jungle Cruise was mentioned. I asked the obvious question. Does that list exist anywhere that your renting customers can see it, or know it even exists? You can guess that the answer was "no". Way to handle easy situations, Redbox, and keep your subscribers in the dark, as best you can.

It was now my goal to get a free movie, without the help of Redbox or my points. I found a discount of $1.25 from a day old email and I had $. 67 left on a long forgotten gift card. I owed $. 64. So, while I didn't get free, I still felt that I won! Losers need to make things like this known and rules/restrictions available so we don't have to go through craziness to rent a movie. It's not worth it to either party concerned.

So I have really no issue when I go randomly to a redbox to rent a movie, but it seems like EVERY TIME I try to reserve them online there is some error and I can't reserve them. It's extremely annoying that they offer this service, but when I try to utilize it I can never actually get it to work. And their website is NO help in figuring out how to get the transaction to go through. So sick of redbox. It may take longer, but I may just stick to getting the movies I want to watch through my library. I may have to wait for the movie if it's newer, but at least I know I will get it AND IT'S FREE! Or, luckily for me, there is still a video store inside the grocery store in my town. May be more expensive than redbox, but again still more convenient than redbox is (at least for me).

I 'joined' Red Box last night, by 'creating an account;' when I tried to locate a kiosk near my home, the site kept coming up with a location further than the one THAT I KNOW HAS A KIOSK--a Stop and Shop store three miles form my home; I made the mistake of calling 'customer service,' a misnomer if I ever heard one; The 'rep' insisted that; 1, my email was wrong, an account I've had since 1989; 2. My credit card 'last four' was wrong(according to him), and 3. When I asked to speak to a supervisor, HE HUNG UP! Of note, their customer service is based in the PHILIPPINES, and English is a second language to them; I have called my credit card company, and put a block on any charges or other fees on my FORMER ACCOUNT. A word to the wise--use NETFLIX, or another USA-based company!