I am very pleased with your staff. I give the four star and not five mainly because the time frame to get the sites up has been longer than I had expected. But everyone both in the states and abroad have been responsive when I have a question. That is huge in my book. Keep up the good work!
While I was worried at first about implementing an off the shelf product for our largest website project I was quickly put at ease with the quality of support offered by Realtyna. They've been nothing but responsive and the code they produce is understandable and easy to customize. If you're looking to just drop-in some shortcodes or extend things with your own team of developers it's all possible with their products and support.
We did our research, narrowed it down to 2 companies before we settled for Realtyna. Started working with the Realtyna team the end of October, our RETS based solution website finally launched the first of January along with their IOS and Android App solutions. I can't say enough about the service I received during the 3 months of integration and setup. There were some issues, but nothing that could not be overcome by the support team. We chose to go with hosting with Realtyna, that way we knew everything would work as expected. Lika trained us on the ins and outs of the plugin, and she did a fantastic job. She also acted as an advocate during the times we had issues. She communicated well and got things done for us. Although they say they are based in the USA, the hours they worked seemed to fall inside a European time-clock.
If we had it to do over again I would still go with Realtyna.
I sincerely cannot recommend Realtyna enough to anyone looking for a simple MLS integration. The plugin works greaty and Realtyna's staff have been a tremendous guiding presence and always happy to accommodate our unique requests.
Thank you so much! My website is in the building phase, and I ran into an issue that I couldn't solve. The problem was actually my own fault. Realtyna, I truly appreciate your quick response and all of your help. They fixed the problem for me, within a day. And also let me know how what I was doing wrong. This was a wonderful customer service experience, and I truly am so happy I found you!
As an inexperienced user and knowing nothing about programming I have to say that Realtyna's WPL and their theme 28 is a bulls eye for realtors who are looking for a most comprehensive supporting online program. It really meets all your requirements and if not, the support team is always there offering their professional support and help. Also the Add On modules are a great success to help you streamline your website and to get the most out of it.
The support team at Realtyna has been amazing during our website build! Our project has had many curve balls and they have been able to support us now matter how complex the issues. Howard R has been incredibly responsive and patient with our various programmers and skill levels weve had on the project. We are truly grateful for all of the support as is our happy client!
Their customer service is great and highly responsive. The plugin I've used is very robust, but because of that there are a lot of settings and customizations that I'm still learning how to use/create and I have had a lot of questions. They've been so helpful and responsive every time I reach out.
I have been with Realtyna going on 4 years now and the support I have received is top-notch. Quick responses, and most importantly to me they always find the solution. I have been building websites for the past 20 years on different platforms, after extensive research and the knowledge I already developed Realtyna had everything I was looking for. Excellent SEO, EXCELLENT! Back office flexibility is endless and the support I get from Ashton, John, Leo, Saul, Amy (I'm missing many) is excellent! I can tell when I'm communicating with Realtyna they have the same drive and enthusiasm I have making sure my sites are running smoothly. Thank you Realtyna, keep up the great work!
Realtyna and the WPL platform is an excellent solution for a real estate website. The support team is top-notch. They are friendly, responsive, can provide suggestions to customization, and they resolve tickets quickly.
After using several IDX platforms in the past, I found Realtyna's WPL plugin integrated with the MLS to be a breath of fresh air. Most IDX platforms do not allow for quick, easy customization. With the WPL platform, almost anything is customizable and can integrate with third-party systems. I highly recommend the service for those looking for an advanced solution for their real estate website that's easy to work with.
I am going to give this plugin 5 stars because I am getting quite a ample experience working with the Realtyna team to successfully build an Real Estate website and they are also incredible professional people, working fast and always in a precise way. Even when any project fase is complete, or when they imagine that our relationship are be done, Realtyna has reached out many times to see if we are doing well and to address any possible concerns, suggestions and the result is that my company had already decided to purchase the entire solution and probably everything else this 5 Star, "A" Class company can provide because they are simply the best.
I was using Realtyna for over 3 years. My site's update was getting wrong and late info. Homes were already under contract by the time it was updated on my site. They couldn't fix the problem because my support services was up for the year and I Had to Pay $200 for them to address the problem. If I could go back I'd rather Pay Boomtown/ Lofty/ or Sierra interactive. I Liked the All up front cost options and not having to pay monthly but the software doesn't compare CRM was poor the App for ISO and Android wasn't great either. I Wouldn't Recommend Realtyna... BTW they give their clients incentives if they write a Good reviews.
Realtyna has been fantastic so far throughout our website installation.
They were quick and informative while we were making our decision between providers and offered services that simply can't be beat!
Highly recommended.
This plugin has a lot of features, and as such it is somewhat confusing to figure out how it all fits together. I purchased the Pro version with MLS add-on, and support stuck with me every step of the way to ensure my installation was exactly how I wanted it. I'm very happy with their responsiveness and helpfulness, and also very excited with how it all turned out in the end.
If I had to make one complaint, it would be their pricing structure. I understand it in a way that you only pay for what you use, however if you want to be able to utilize a number of features in add-ons, or require some customization, it can get costly quickly.
Its a super plug-in for real estate business; even that the system is made with separated database tables. This means that customization is needed if you like to use common WordPress plugins.
But the people at Realtyna and their support for adding new features to the system; is outstanding. Fair prices for support and good understanding for our needs and requirements.
Its a steep learning curve, and some of the features arent exactly intuitive, but the support for this plugin is absolutely fantastic. Especially Amy S she has helped me on several occasions and while the language barrier might get in the way, we always end up with a great result.
Great quick feedback and really try to solve the problem. Would appreciate to if there was a chat after the escalation was not solved for 2-3 email ping pong and that you then got access to a direct talk to solve the problems.
Thanks! All the best!
I would like to take this opportunity to applaud Realtyna for their Support Team. My website was unable to process WPL's latest update and the whole thing crashed. My web hosting provider could not resolve the problem at all and I am not tech savvy enough for that type of IT issue. I submitted a support ticket and a technician named Howard P. Reached out. It took a few days because of access issues and serious problems with site incompatibilities but he continued to help me until he fixed the problem. He went above and beyond normal support to restore my site and enable WPL to work correctly. Top marks for the support received. Thanks Realtyna!
Realtyna has developed a comprehensive package with lots of potentially usefull add-ons, should the need arise. Mainly aimed at the US market at the start, their support is very ractive making this product truly international.
I am not in the real estate industry so it was a bit of a challenge when asked to build a site for a new real estate brokerage. After some researching I found this plugin. I am glad that I did! Once I had read the manual I was able to add properties as well as agents without any difficulty. Well done to the development team and also a thank you to the support team because they were very quick to answer my questions - second to none.
Answer: Please contact our sales team on 650-336-0000 for some examples of our works.
Answer: Hi Jennifer, We are happy that you are satisfied with the result at the end of the work. We appreciate that you edit your comment here, so you don't give a false impression to other clients.
Answer: Hello Vijay, In addition to United States as the main supported country, we support 85 other countries as well. India included. Please contact our support team for further information. Thanks
Answer: Usually setting importer add-on will take 21 working days. Please contact our sales team for more information.
Answer: Hi Mark, Thank you for your interest, Yes. It's possible to integrate our platform with any WordPress website. What is your website CMS? You can call us on 650-336-0000 to discuss the details. Thanks
Answer: Hello John, Thank you for your interest, Yes, we have multiple tools for brokerages and agents: 1. Agents can have their own listings listed on their profile page in the brokerages website. 2. PDF functionality will provide you the ability to print the listings 3. CRM functions are designed for lead management: http://realtyna.com/crm 4. You can check the franchise solution as well: https://realtyna.com/enterprise-solutions/franchise-multisite-solution/ Please contact us on 650-336-0000 if you like to arrange a presentation, Thanks Realtyna Team,
Answer: Hello, Thank you for contacting us. Yes. It's possible. Please open a ticket here: http://realtyna.com/contact and provide us more details about your requirements.
Answer: A: A: Hi Jeanette, Thanks for your questions. Please find the answers below: Q. Can you tell me what the one-time cost is? A. The fee, which is onetime fee and for the products depends on the package you put together. There is a core solution (WPL Pro) and over 30 add-ons. The cost of the website depends on what add-ons you would like to get. It starts from $199, with the core solution. Please do contact the sales team through the website. They will help you put your package together, and also they can help you through bundles. Q. Do I need to get a RETS feed also? A. As for the RETS feed, for doing Organic MLS Integration, it would be required, and usually we can help our clients get the feed, considering that we are approved vendor of many MLSs in US and Canada. Please make sure to mention the name of the MLS in your message to the team, so they can assist you if the feed could be provided through us. We are doing Organic RESO API as well for the MLSs that provide the feed. Have a great day!
Answer: My brokerage is using Unlimited Realtyna CRM since 2016. There are a few things that you should know: - As we are not paying per seat per user, we are happy. So far, saved a lot of monthly bills. - There is one important point for using package that you need to customize it according to your specific needs. We spent some time and resources for customizing it and now, it's fully match with what we need. So if you don't have the resource to customize it further, take a look at current features and make sure it covers what you expect.
Answer: Hi George, The main difference is the number of supported child websites. Basically, in Broker version, you can support up to 250 and in portal version up to 5000. We have 2 models for franchise solution. One is the monthly / per website and one is one-time payment. (Purchasing the server license). Please contact our team for further information. Thanks
Realtyna has a rating of 3.9 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Realtyna most frequently mention support team and customer service. Realtyna ranks 11th among IT Services sites.