The customer service is Exceptional! They respond within 24 hours if not sooner. Great Company to buy a plug in from!
I love this system as it is the most elaborate one around. Everything is customizable and support is real quick and to the point. Would recommend to anyone!
Anyone reading these reviews can easily see the best feature of this plug-in is the support coverage that is included for the first year when you purchase the plug in. The support team at Realytna listened to our needs and responded quickly. Most of the support has been done on a personal basis through email, so the forum here does not completely represent their great service - you couldn't ask for better support.
The plug-in has alot of great features... it would be impossible to list them all here. However, it is obvious that a lot of time and effort was invested into creating an extremely flexible plug-in. Most of the options are database based and easy to adapt, add to or change.
The WPL plugin has undergone multiple updates since it was first published. For the first time, people actually look forward to receiving new updates from a plugin!
Some areas for improvement... (Howard, I know you're reading this)... listing the agents with their properties is a nice touch. It would be a cool addition to be able to list a company and show their agents. A Featured Company widget could then be added.
Personally, I would like for this plug-in to be a bit more generic. It works great for properties, but with a few minor tweaks, it could be used for other things as well. For example, make the titles a database field as well. You could then change Company, Agents and Properties to Dealers, Salesmen and Vehicles making this plug-in do for the automotive business what it does for real estate.
I never write comments But this WPL plugin is brilliant and so is the service... I am using WPL free version and I am definitely upgrading to the paid version! Well done!
I felt compelled to enlighten anyone with an upper level interest in this company as my recent experience dealing with the Realtyna group.
These guys know what they are doing. An amazing plugin that simply does the job and looks amazing! Support team are very helpful, would recommend!
As the website builder, I have been very satisfied with the support team. Learning the features of the Theme28 has been challenging. When I can't figure something out, they answer my questions, direct me to the knowledge base or do it for me if it's something simple.
The MLS Addon integration process is complex. I didn't realize my client had to choose which areas (counties) to integrate so the mls team was going to integrate ALL counties in Indiana. Of course that created an issue in regards to GB hosting capacity. Needed 60GB which would have cost a lot more money [$50-$60/mo] than was expected. My client narrowed it down to 8 counties & that reduced the usage to less than 15GB which got it down to the budgeted amount. I also didn't realize my client needed to choose which fields to integrate (basics, features & mls addon fields). She is going thru the fields right now to choose which ones she wants to show on her website.
It's been a long process but it is going well & I have learned a lot about building a real estate website with organic RETS MLS integration. I belong to a community of digital marketers. Last night we had an in-house webinar & I shared with them this "newer" SEO friendly MLS integration.
That brings me to the SEO portion. After the integration takes place, I need to find out how to use the theme & plugin to optimize the website for SEO.
I hope this survey helps.
Awesome support on everything, timely responses and everything has always been corrected. I would highly recommend.
I spent a lot of time searching for the best plugin to create a real estate website.
Realtyna was the answer for me:)
It's just brilliant!
We had very good experience of working with Realtyna,
Realtyna is a very good program for Wordpress, Technical support is smart people
I look forward to further cooperation.
Super easy to install and create listings. Had a couple of questions and support was super fast to respond and help me out.
Thanks so much to you guys for fixing a problem quickly and effectively. Your support team is excellent!
MaryAnn
Everything was fantastic Doing well and all attempted tasks carried out to satisfaction. The staff are professional in their dealings.
Hard working team dedicated to resolving my issues. Worked closely with me to implement and resolve issues that we ran into with IDX integration.
Indeed this product is incredible! Of course we can think about some little enhancements and add some functionalities that would transform incredible into unbelievable, unbeatable and, absolute impossible to compete with, and I am pretty sure that is a matter of short time everything I can think now will be there... As they say in the home website of Realtyna, a multimillion dollar System or software for a price that someone can afford.
I am going to give this plugin 5 stars because I am getting quite a ample experience working with the Realtyna team to successfully build an Real Estate website and they are also incredible professional people, working fast and always in a precise way. Even when any project fase is complete, or when they imagine that our relationship are be done, Realtyna has reached out many times to see if we are doing well and to address any possible concerns, suggestions and the result is that my company had already decided to purchase the entire solution and probably everything else this 5 Star, "A" Class company can provide because they are simply the best.
The support team makes ENORMOUS, HUGE, difference. This guys are nice and interested people, sometimes it looks like that they work at my company, and not at Realtyna! They made me confident that I can always count on their help! Thank you very much, especially Amy, that is always doing her magic tricks with the help of her technical partners Edward and Nancy.
Also I'd like to thank one guy, Marvin, Sales Manager, who has been a real business partner through this journey of creating a really great website using this really great product. Thank You very much!
Unfortunately I know that I send a lot of e-mails to Amy, and every time she follows up with me until we are ready to go and walks me through the entire process. Each time there was a potential issue, Amy was cc into the email which shows me she was still interested in excellent customer support to the end.
Thank you very much to the Realtyna Family, we will work together for a long time and in many projects, for sure!
My first time using Realtyna WPL, for a real estate company what a wonderful Plugin and excellent and patient support.
Thank You
We planned to develop a specialized internet portal for hospitality properties. We came across different products during software selection, and RPL was one of the most complete on paper.
We decided to agree with Realtyna principally for their ability to answer our question and propose solutions to specific customizations needs.
The project came across long revision and testing due to the complexity of the platform functionalities.
The project took more time than planned, but additional features and client requests were satisfied with no troubles. We are now live and plan the next steps thanks to the Realtyna team.
I may say that our company is very demanding and therefore we stressed a lot the Realtyna team, in order to answer completely to our needs. They have been always helpful, willing and caring foro us. The communication with them has been supporting a lot by ourselves, as we are not in the USA and we needed to tune the project management to complete the web application. For sure, they are able to handle very difficult and challenging clients as our company, they are always supportive and able to find smart solutions to solve customization problems.
The RPL software is powerful, scalable and integrable in different modules, therefore if you need components that can be added in different steps and with different goals, this is the product you are looking for!
A last comment about the people: all the team of Realtyna (Alex, Howard, Alfred, Marvin, Masi,... hoping not forget someone!) were excellent in satisfying our requests. Thank you Realtyna guys! Support is prompt and complete, tickets are handled always professionally and in the shortest possible time.
We will continue to use RPL and plan new customizations with the Realtyna team.
Dealt with enquiry raised efficiently and effectively within a short timeframe
Punctual and resolute technical support. Congratulations.
Answer: Please contact our sales team on 650-336-0000 for some examples of our works.
Answer: Hi Jennifer, We are happy that you are satisfied with the result at the end of the work. We appreciate that you edit your comment here, so you don't give a false impression to other clients.
Answer: Hello Vijay, In addition to United States as the main supported country, we support 85 other countries as well. India included. Please contact our support team for further information. Thanks
Answer: Usually setting importer add-on will take 21 working days. Please contact our sales team for more information.
Answer: Hi Mark, Thank you for your interest, Yes. It's possible to integrate our platform with any WordPress website. What is your website CMS? You can call us on 650-336-0000 to discuss the details. Thanks
Answer: Hello John, Thank you for your interest, Yes, we have multiple tools for brokerages and agents: 1. Agents can have their own listings listed on their profile page in the brokerages website. 2. PDF functionality will provide you the ability to print the listings 3. CRM functions are designed for lead management: http://realtyna.com/crm 4. You can check the franchise solution as well: https://realtyna.com/enterprise-solutions/franchise-multisite-solution/ Please contact us on 650-336-0000 if you like to arrange a presentation, Thanks Realtyna Team,
Answer: Hello, Thank you for contacting us. Yes. It's possible. Please open a ticket here: http://realtyna.com/contact and provide us more details about your requirements.
Answer: A: A: Hi Jeanette, Thanks for your questions. Please find the answers below: Q. Can you tell me what the one-time cost is? A. The fee, which is onetime fee and for the products depends on the package you put together. There is a core solution (WPL Pro) and over 30 add-ons. The cost of the website depends on what add-ons you would like to get. It starts from $199, with the core solution. Please do contact the sales team through the website. They will help you put your package together, and also they can help you through bundles. Q. Do I need to get a RETS feed also? A. As for the RETS feed, for doing Organic MLS Integration, it would be required, and usually we can help our clients get the feed, considering that we are approved vendor of many MLSs in US and Canada. Please make sure to mention the name of the MLS in your message to the team, so they can assist you if the feed could be provided through us. We are doing Organic RESO API as well for the MLSs that provide the feed. Have a great day!
Answer: My brokerage is using Unlimited Realtyna CRM since 2016. There are a few things that you should know: - As we are not paying per seat per user, we are happy. So far, saved a lot of monthly bills. - There is one important point for using package that you need to customize it according to your specific needs. We spent some time and resources for customizing it and now, it's fully match with what we need. So if you don't have the resource to customize it further, take a look at current features and make sure it covers what you expect.
Answer: Hi George, The main difference is the number of supported child websites. Basically, in Broker version, you can support up to 250 and in portal version up to 5000. We have 2 models for franchise solution. One is the monthly / per website and one is one-time payment. (Purchasing the server license). Please contact our team for further information. Thanks
Realtyna has a rating of 3.9 stars from 82 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Realtyna most frequently mention support team and customer service. Realtyna ranks 11th among IT Services sites.