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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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No excuse for sending out previously installed Tonneau covers that were returned and obviously not inspected before they sent them out to me. Would never do business with this company again...
Hello Scott, I am terribly sorry for the condition your product arrived in, you should not have received a returned item.
Salesman was great and went out of his way to help me and called back when he said he would. But I have a dually and I was sent ones for a rear single tire. It would not be so bad but these cost me $700.00 so you can see why I'm not impressed
Dave Marsh *******750
Hello David, I have reached out to you to review this case with you.
Hi Steve, thank you for sharing your order experience!
Excellent in every way... It could not have been better in my opinion.
Hi Jim, thank you for telling us about your experience!
I was shopping for the Westin HDX side drop steps. So I started a chat. I chatted with a very nice gentleman named Michael Cawley. I asked him if he could price match because I had found them cheeper on another sight and after he confirmed the price I had told him he price matched them. So after a couple of days of emailing back and forth I placed my order. They shipped the next day. Now Fed -X on the other hand has been very slow in there delivery. It's been 4 days and my order is still in the state that they originated from. Real Truck has been very easy to deal with and I would definitely order from them again. Thank you Real Truck.
Hi Joseph, thank you for sharing your experience with us. We will review the tracking and see how we can resolve that issue so you can receive your item.
Recently needed to order replacement buckles for my Bakflip4. Service asked if I also needed replacement bumpers then suggested an upgrade kit to help with rail drainage. Glad I called. Thanks
Hi Jeffrey, thank you for sharing your shopping experience!
Was pleasantly greeted over the phone by John. Placed order on Monday 10/25/21 and received on Thursday 10/28/21. Service was excellent. Thanks again.
Hi William, thank you for your feedback!
Hi Dan, thank you for sharing your experience!
Great selection and prices. The shipping was very fast and the parts are nice quality.
Hello, thank you for sharing your shopping experience!
Got it fast. Fitment was perfect, went on quickly, no problems whatsoever. Great aftermarket fitment.
I called and talked to Dan. He was very helpful and seemed to know his stuff. He was able to assure me that the Hard Bed Cover I wanted for my new 2022 Nissan Frontier was indeed compatible and he was able to save me an additional $50.
Hi Peter, thank you for sharing your shopping experience!
I have ordered and tonneau cover and Bedrug bed mat from Realtruck.com. Very satisfied with my purchases. Highly recommend Realtruck.com.
Hi Jason, thank you for providing feedback on your experience!
I went on line to check out nerf bars and an associate showed up on the live chat (Victor), He was a great help and made the ordering much easier for me.
Hi Sheldon, we are happy to hear that we were able to make your ordering experience easier for you!
Place a order and it arrived very quickly, good product s good service.
Hello David, thank you for sharing your shopping experience!
Customer service was great. Would order again with no hesitation.
Placed 2 orders 2 different days and the staff was great at Real truck and orders came when promised. Great customer service
Hello Charles, thank you for sharing your ordering experience with us!
The chat person was very helpful. She answered all my questions. She made sure I was ordering the right parts for my truck. She made my first time ordering experience easy and enjoyable.
Hi Mark, I am happy to hear we were able to make your ordering experience easy and enjoyable. We appreciate you telling us about your experience and want to thank you for your time an business.
Real truck sales person was helpful informative and very polite
Hi Billy, thank you for providing feedback on your order experience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Dan, thank you for sharing your order experience!