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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Have not received product yet. Talking with customer was great. Knew what he was talking about
Great company! Ordered it Saturday morning on line, received it Monday! Easy to order, easy to install, great product. Extremely happy with it all!
Would be better if you can let us pay with paypal, Affirm and other payment methods.
Quick shipping also free good quality excellent prices great customer service easy installation
Perfect... young man taking my order was helpful and considerate. I was told when the item was to be shipped and when I would receive it. Both were accurate. I placed the order about noon and received it in the afternoon of the next day.
Nice job... would not hesitate to order again in the future.
Excellent ordering experience and super fast shipping. Watched installation video and installing was so easy a caveman could do it. Very sleek look. Hoping it will last as long as my tundra.
I bought some running boards for my 2022 Colorado. The truck has 4 mounting holes on the truck but the boards only have 3 brackets to support it. I wanted to buy an extra set of brackets to make it more secure plus it seems that I stripped one of the clips for the bolt. They say it's not available. I thought about ordering another running boards to another address take the mounting hardware out and send back claiming the hardware was missing but I'm too honest. Plus it would be stealing. All I can say is they should have a kit available for all the merchandise they sell just for that reason.
We have to thank you for your feedback! We are sorry that you were not satisfied with your purchase. Unfortunately, the boards are designed a specific way and would not have an option of adding on additional brackets.
Sales person to time to make sure I get the correct Tonneau cover, bed rail covers, and hood shield for my 2011 Silverado
Overall a great experience. Easy to use website, in stock selection better than the competitors, and a simple price-match process. A+ and nice alternative to Amazon.
Great chat person. Daniel was a BIG help! I will definitely use this company again and will defin.
Hi, we are happy to hear your ordering experience was smooth for you!
Don did an excellent job on getting me what I was looking for. Thank you very much!
Hello, thank you for telling us about your shopping experience!
No one takes ownership for the problem. Just passes the customer on to a different person. Will never buy from you again!
We have to thank you for your feedback! Your opinion matters to us in order to help improve our services for our customers. Please let us know how we can help rectify your case.
They have great customer service. I was a difficult client for them. I ordered, changed my mind, then ended up reinstating the original order and canalling the second one. It was a confusing mess because of me. They handled it with grace and politeness. I am a return customer of theirs for this reason!
Hello, thank you for sharing your shopping experience!
Dan, did a great job walking me through exactly what we needed. He made the process very easy.
Hello, thank you for telling us about your shopping experience!
I was wanting a rubber truck bed mat and ran across this site searching the web. They gave me a great product at a great price and had it to me really fast. The mat was perfectly sized to my truck bed and exactly what I needed. I'm glad I stumbled across this company, and I will definitely be back if I need other accessories that they carry. Thanks!
Mike knew exactly what I was looking for and explained the ins and outs of the product in detail.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Daniel, we accept all major credit/debit cards(Visa, Mastercard, Discover, AMEX), PayPal, and affirm over the phone or chat. We also accept Apple pay and Google Pay for online orders.