business logo of RealTruck

RealTruckReviews 2,184

4.5

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
How would you rate RealTruck?
grey star
grey star
grey star
grey star
grey star

RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
Follow Dylan Q.
Unfollow Dylan Q.
Share Review
Report Review

2022 Nissan Frontier MX4 Cover
October 9, 2022

I received the cover the next day after I placed the order!

Date of experience: October 9, 2022
Vermont
1 review
0 helpful votes
Follow Jim V.
Unfollow Jim V.
Share Review
Report Review

Very satisfied!
A real person on the phone, with knowledge about the product they were selling and very helpful on choosing which products find me in my needs

Date of experience: October 9, 2022
California
1 review
0 helpful votes
Follow Steve J.
Unfollow Steve J.
Share Review
Report Review

Satisfied
October 9, 2022

The ordering and receiving went smoothly. I received the cover very quickly

Date of experience: October 9, 2022
Illinois
1 review
0 helpful votes
Follow Alexander P.
Unfollow Alexander P.
Share Review
Report Review

Gator tonneau cover
October 8, 2022

My experience was perfect!
Victor did a great job of recommending the right cover for my truck then actually got me a discount.
Also, shipping was amazing... I received it the next day!
Thanks

Date of experience: October 8, 2022
Florida
1 review
0 helpful votes
Follow Thomas G.
Unfollow Thomas G.
Share Review
Report Review

Prompt and courteous service
October 8, 2022

I needed a replacement part for my tonneau cover. The customer service was great and I received the part in a very timely manner.

Date of experience: October 8, 2022
New Jersey
1 review
0 helpful votes
Follow Anthony L.
Unfollow Anthony L.
Share Review
Report Review

Great customer service.
October 6, 2022

Ordering process over the phone was professional and efficient.

Date of experience: October 6, 2022
Florida
1 review
0 helpful votes
Follow Gary N.
Unfollow Gary N.
Share Review
Report Review

Helpful, knowledgeable, fast service with great pricing, free shipping, and always in stock items!

Date of experience: October 5, 2022
Ohio
1 review
0 helpful votes
Follow Bob P.
Unfollow Bob P.
Share Review
Report Review

Tacoma Bed Cover
October 5, 2022

Sales person was very helpful. Completed the buy transition with no problems.

Date of experience: October 5, 2022
Virginia
1 review
0 helpful votes
Follow Robert O.
Unfollow Robert O.
Share Review
Report Review

Du-Ha storage box
October 5, 2022

It was very easy to speak with someone and purchase my Du-Ha under seat storage box

Date of experience: October 5, 2022
Pennsylvania
1 review
0 helpful votes
Follow Arthur F.
Unfollow Arthur F.
Share Review
Report Review

Awesome parts store
October 5, 2022

Awesome place to buy parts and sales people are great to work with

Date of experience: October 5, 2022
North Carolina
1 review
0 helpful votes
Follow Dennis P.
Unfollow Dennis P.
Share Review
Report Review

Excellent
October 4, 2022

Fast, knowledgeable, customer friendly service. Operator answered my questions quickly and I will use RealTruck more now.

Date of experience: October 4, 2022
Georgia
1 review
0 helpful votes
Follow Bruce U.
Unfollow Bruce U.
Share Review
Report Review

Nerf bars
October 3, 2022

Had an associate help with the purchase and I'm very satisfied

Date of experience: October 3, 2022
Illinois
1 review
0 helpful votes
Follow Austin N.
Unfollow Austin N.
Share Review
Report Review

Flowmaster exhaust
October 3, 2022

Alex Elder gave me the best advice on which exhaust system to get. Alex listened to what I was asking for and he recommended the Flowmaster thunder. I just installed it and its exactly what I wanted. Perfect

Date of experience: October 3, 2022
Mississippi
1 review
0 helpful votes
Follow Sharon P.
Unfollow Sharon P.
Share Review
Report Review

Easy Ordering online
October 3, 2022

Kip made my experience great. I was able to order what I need it and Kip kept me inform of the process. Thanks Kip

Date of experience: October 3, 2022
Virginia
1 review
0 helpful votes
Follow Michelle Y.
Unfollow Michelle Y.
Share Review
Report Review

Rims for chevy
October 3, 2022

Great staff- very knowledgeable, and took care of all my questions.

Date of experience: October 3, 2022
Washington
1 review
0 helpful votes
Follow Russell A.
Unfollow Russell A.
Share Review
Report Review

Great service
October 3, 2022

Was able to order easily and had the need to speak to customer service to adjust shipping info. The experience was flawless. Easy to get a person on the phone.

Date of experience: October 3, 2022
Ohio
1 review
0 helpful votes
Follow Daniel V.
Unfollow Daniel V.
Share Review
Report Review

Great service!
October 3, 2022

The sales person that helped me was friendly and efficient. I hate to pay full price but the item I wanted was the same cost at every vendor I found. So, I simply asked if I could get a coupon or a discount. My wish was granted and now I feel good about my purchase. Thanks RealTruck!

Date of experience: October 3, 2022
Georgia
1 review
0 helpful votes
Follow Rebecca K.
Unfollow Rebecca K.
Share Review
Report Review

Great service
September 30, 2022

Knowledgeable courteous and quick service.
My sales person was able to verify product fitment for my very first pickup truck (the new all electric 2022 Ford F150 lightning). Thank you Greg for welcoming me into the trucking community.

Date of experience: September 30, 2022
Florida
1 review
0 helpful votes
Follow George S.
Unfollow George S.
Share Review
Report Review

Chevy Step Rails
September 23, 2022

Received promptly, easy to install. They look very nice on our new truck. Thanks

Date of experience: September 23, 2022
Wisconsin
1 review
0 helpful votes
Follow Jay Z.
Unfollow Jay Z.
Share Review
Report Review

APS Nerf Bars for Jeep
September 22, 2022

Great service and shipping! Highly recommending this online seller.

Date of experience: September 22, 2022