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RealTruckReviews 2,184

4.5

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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
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RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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Colorado
1 review
0 helpful votes
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First Truck
September 21, 2022

I Love My Ram 2500. It is a step back in time for me after driving a Subaru Ascent with the technology and ergonomic shifts on the stirring wheel and driver assist technology.

Date of experience: September 21, 2022
California
1 review
0 helpful votes
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Great service thank you
September 21, 2022

Great products and very easy.
Fast delivery at no charge.

Date of experience: September 21, 2022
Michigan
1 review
0 helpful votes
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Awesome
September 20, 2022

Had a very good experience and a helpful sales associate

Date of experience: September 20, 2022
Washington
1 review
0 helpful votes
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Very Helpful Chat
September 19, 2022

Had an inquiry and it was late in the evening and they helped me right away and answered my questions quickly! Looking forward to my new parts!

Date of experience: September 19, 2022
Texas
1 review
0 helpful votes
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Go Rhino running boards
September 17, 2022

Great product, customer service, and easily installation.

Date of experience: September 17, 2022
Colorado
1 review
0 helpful votes
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Bedcover, running boards and mud flaps
September 16, 2022

The gentleman (Gary) I spoke with was very helpful and knowledgeable.

Date of experience: September 16, 2022
Michigan
1 review
0 helpful votes
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Mount hardware
September 16, 2022

Very reasonable price, quick to respond. Happy customer

Date of experience: September 16, 2022
District of Columbia
1 review
0 helpful votes
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Don't have a review
September 16, 2022

Butch was good very understanding so if you don't want to except what I committed on I'll just avoid it

Date of experience: September 16, 2022
Colorado
1 review
0 helpful votes
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Truck Mat
September 16, 2022

The experience was fast. The salesperson was helpful. Would do business with them again.

Date of experience: September 16, 2022
Texas
1 review
0 helpful votes
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Good
September 16, 2022

Sales rep was very knowledgeable, and friendly. Thanks.

Date of experience: September 16, 2022
KR
1 review
0 helpful votes
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First Experience
September 15, 2022

After not finding the liners on e-bay for 2021 model a google search carried me to REALTRUCK site with the correct part listed. Then i checked with live agent making sure i had right part number and minutes later order was done.

Date of experience: September 15, 2022
Illinois
1 review
0 helpful votes
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Excellent customer service
September 15, 2022

He was very professional and would definitely recommend his service to anyone

Date of experience: September 15, 2022
Texas
1 review
0 helpful votes
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Great Customer service!
September 14, 2022

Ashley was very knowledgeable and helpful.
She checked on a price match for me and called me back in less than an hour.

Date of experience: September 14, 2022
Virginia
1 review
0 helpful votes
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No experience
September 14, 2022

It was a very pleasant and painless experience. The tech that helped me was great to work with especially since I have not computer knowledge. I'm waiting for my purchase to arrive and hopefully I'll be even happier if it fits properly. Thanks you all.

Date of experience: September 14, 2022
Montana
1 review
0 helpful votes
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Auto vent shade
September 14, 2022

Great, Chris was friendly and on point and fast and knew exactly what he was doing.

Date of experience: September 14, 2022
Louisiana
1 review
0 helpful votes
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Melody was great, informative, helpful, knowledgeable about the products and their warranties

Date of experience: September 14, 2022
Colorado
1 review
0 helpful votes
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Sales Rep on chat was great!
September 14, 2022

The sales rep on chat was incredibly helpful, quick to respond, and helpful. When asked, she provided a discount, then processed my order quickly, and it shipped the same day. My experience is a perfect example of what a sales experience should be... which is increasingly rare nowadays.

Date of experience: September 14, 2022
California
1 review
0 helpful votes
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Excellent Service
September 13, 2022

Very good experience... not knowing exactly what I needed - I called and the help was excellent in helping me get the exact fit for my needs.

Date of experience: September 13, 2022
Oklahoma
1 review
0 helpful votes
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Good
September 12, 2022

Very good customer service when we ordered our seat covers for our 2007 Ford F-150

Date of experience: September 12, 2022
Florida
1 review
0 helpful votes
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David was a tremendous help. I called trying to get some info for my older truck (1997 Ford F350), i asked the lady who answered to give me someone who was born before my truck was built. I got David so far he fit my needs. I was asking about headlight replacements and i wanted to know the quality of the Anzo LED. He reassured me they are high quality. I asked a lot of questions and he had a good answer for everything. I mentioned I was just tire kicking and looking for info and he said he would give me a few $ off if I ordered them now, what the heck my questions were answered why not get them now instead of in a few weeks as originally planned. Neither David or I could find the 70% off deal a friend of a friend's brother's girlfriend's dad said was on the internet. I mean with it on the internet it has to be true.
Also he mentioned if i need any tech help installing these he has people who will help

Date of experience: September 9, 2022