RealTruckReviews 8,445

Very knowledgeable and helpful, steered me in the right direction. Thank You

It was easy to order and part was delivered quickly.

Outstanding! Parts ordered and at a reasonable price.

I called to order a new cover for my truck. Andrew was very engaging, knowledgeable and efficient.

Upon making contact with my customer service rep, the exchange was wonderful, comfortable, personable and most importantly she was patient with my questions of the tonnuea cover I was purchasing. Would I buy from Real Trucks again...without question absolutely.

The chat experience worked great, although since I was using my cell phone, the links I was given to look at during the chat kept popping back to the chat. I had a very difficult time entering payment information. The agent was very patient and did some of it by email. It ended up working out fine.

I still have not received my order or received any information regarding my order

I needed assistance with selection and pricing, got what I needed, very courteous!

Not gonna lie, I'm new at diesel tinkering. I got Matt on the phone luckily, and he helped me get exactly what I needed! Helpful! Knowledgeable! Knew his info! I appreciate having CS reps like this! And upon his recommendations I got exactly what will work perfectly! Thank you! Dave

Rudy was fantastic! He followed up and made me see other options! Great customer service dude!

I measured my truck bed and ordered the wrong cover. Real Truck personnel responded with a return authorization and shipped the correct cover the same day. My mistake and they stepped in to fix it.

Always a prompt, professional and helpful experience working with this company.

The representative that answered my questions was very nice,and did his best to confirm fit for my old vehicle. Thank you!

I had an issue checking out in the website. I called and they answered right away. No hold time. The rep was able to sort everything out quickly and our item shipped out same day. Couldn't ask for a better experience

I asked or a set of hinges, not 4 of the same part,and told sales the names of the parts,cancelled order

Ordered steps for Transit. Heavy duty. Not much more to say but this demands 50 words. I hate these review sites.

I'm going on a trip with my wife and our Golden retriever. The retriever will take up the whole back seat of my Honda Ridgeline so I needed extra storage in the bed. Your customer service agent was very nice and knowledgeable. She assured me the cover would get to me in time for the trip. I feel confident shopping at real truck. I feel they have quality products, amazing website and exceptional customer service.

Very good very good very good very good very good 50 characters get it thank you

RealTruck customer service has always been exceptional. I've tried some other accessory sites and none of them can compete with RealTruck customer service. Long hold times? The only way to get a short hold time anywhere is an off shore customer service.