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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Reached out to customer support to ask a few questions and get some recommendations on a few different products. Amber was very knowledgeable and helpful with providing suggestions/options and why.
I chatted with your representative looking for information about a cover for my Silverado and was very pleased with the response I received from them, I ordered it right then.
Did an online chat. Got my question answered snd made my purchase! Very easy, would definitely recommend!
Quick and simple. The sales person was very thorough and polite. He offered other items at this time, but I was not interested. He accepted my decline graciously.
Mimi was very helpful and very pleasant to work with finding our 5th wheel hitch that we needed. She took our order and gave us all the information we needed. I would ask for again for sure!
Asked to resolve a discount problem. Ended up not being one available, but support got me the same price as Amazon. Very friendly, but no amazing price. Product not here yet.
It was good experience I will recommend it to anyone we got all my questions im just waiting for my product to get home
I was okay with the experience however if the affirm card which you sent me would have been less of a hazzle to use I would have purchased the bed topper that I really wanted. I purchased what I could pay for cash.
It arrived broken and they quickly sent out another. They replied the next day and apologized for the problem with the broken shield. Highly recommend.
I went online to ask a couple of questions and the gal I spoke to answered them quickly and the order process also went quickly. I have not received my order and is expected in 2 days form my order. Let see how good Fed Ex is?
I ordered this product online and initially thought I was talking to a bot; however, I soon found out that it was a human. Nem M. Was my online sales agent, he did a great job. He confirmed that this cover would work for my truck and was able to confirm a military discount. Thank you Real Truck for the military discount. I just finished opening the box, which came professionally - packaged and was done correctly. Easy instructions and had on truck in just under an hour. Looks great and will last a very long time. I recommend Nem M, and Real Truck for your truck accessory needs.
It is a pleasure to deal with such nice customer service Representatives. Very helpful and made it easy to place My order.
Representative was most helpful and informative. Great job! As a result, placed an order with the representative.
The agent I was chatting with Julia H, was outstanding. She was able to help me maximize my purchase and I will be buying from them again in the future.
I contacted RealTruck by phone and a salesperson immediately answered. He was very helpful and able to find my wheel well liners for my truck and complete the transaction. It was a pleasure dealing with RealTruck!
Real Truck is the real deal, excellent products and outstanding customer service. After sales representative Jacquelyn W help me with my order, showing the knowledge of their products and care for the customer she and the company has, I will definitely be a customer of Real truck in the future. I highly recommend them!
Quick response through emails and willing to negotiate a better price. Very friendly. I would definitely buy through real truck again.
Review above very helpful wiil continue toshop at this business i could write a bunch of crap but i am well satisfied i am a straight shooter no bull all about good service and great products thanks for your help
Best service, they are very helpful, friendly and know thier stock. Wouldn't go anywhere else. There site is user-friendly.
Great job helping me get what I wanted ππππππππππππππππππππππππππππππππππππππππππππππππππππππππππππππππππππππ
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.