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RealTruckReviews 8,438

4.5

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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.


realtruck.com
Founded in 1998
Ocala, FL, United States
+190
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RealTruck Reviews Summary

The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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Oklahoma
1 review
0 helpful votes
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Great Customer Support
April 21, 2025

Reached out to customer support to ask a few questions and get some recommendations on a few different products. Amber was very knowledgeable and helpful with providing suggestions/options and why.

Date of experience: April 11, 2025
Wisconsin
1 review
0 helpful votes
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Tonneau Cover
April 21, 2025

I chatted with your representative looking for information about a cover for my Silverado and was very pleased with the response I received from them, I ordered it right then.

Date of experience: April 11, 2025
Michigan
1 review
0 helpful votes
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Great service
April 20, 2025

Did an online chat. Got my question answered snd made my purchase! Very easy, would definitely recommend!

Date of experience: April 9, 2025
New Jersey
1 review
0 helpful votes
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Ordering truck mats.
April 20, 2025

Quick and simple. The sales person was very thorough and polite. He offered other items at this time, but I was not interested. He accepted my decline graciously.

Date of experience: April 10, 2025
Georgia
1 review
0 helpful votes
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Exceptional service!
April 20, 2025

Mimi was very helpful and very pleasant to work with finding our 5th wheel hitch that we needed. She took our order and gave us all the information we needed. I would ask for again for sure!

Date of experience: April 9, 2025
Idaho
1 review
0 helpful votes
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Very helpful online support
April 20, 2025

Asked to resolve a discount problem. Ended up not being one available, but support got me the same price as Amazon. Very friendly, but no amazing price. Product not here yet.

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Bery please
April 20, 2025

It was good experience I will recommend it to anyone we got all my questions im just waiting for my product to get home

Date of experience: April 10, 2025
California
1 review
0 helpful votes
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Disappointed
April 20, 2025

I was okay with the experience however if the affirm card which you sent me would have been less of a hazzle to use I would have purchased the bed topper that I really wanted. I purchased what I could pay for cash.

Date of experience: April 10, 2025
Virginia
1 review
0 helpful votes
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Bug aeroskin shield
April 20, 2025

It arrived broken and they quickly sent out another. They replied the next day and apologized for the problem with the broken shield. Highly recommend.

Date of experience: April 10, 2025
Washington
1 review
0 helpful votes
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Great experience
April 19, 2025

I went online to ask a couple of questions and the gal I spoke to answered them quickly and the order process also went quickly. I have not received my order and is expected in 2 days form my order. Let see how good Fed Ex is?

Date of experience: April 9, 2025
Pennsylvania
1 review
0 helpful votes
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I ordered this product online and initially thought I was talking to a bot; however, I soon found out that it was a human. Nem M. Was my online sales agent, he did a great job. He confirmed that this cover would work for my truck and was able to confirm a military discount. Thank you Real Truck for the military discount. I just finished opening the box, which came professionally - packaged and was done correctly. Easy instructions and had on truck in just under an hour. Looks great and will last a very long time. I recommend Nem M, and Real Truck for your truck accessory needs.

Date of experience: April 2, 2025
Arizona
1 review
0 helpful votes
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Customer service
April 19, 2025

It is a pleasure to deal with such nice customer service Representatives. Very helpful and made it easy to place My order.

Date of experience: April 9, 2025
Indiana
1 review
0 helpful votes
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Chat with Representative
April 19, 2025

Representative was most helpful and informative. Great job! As a result, placed an order with the representative.

Date of experience: April 9, 2025
District of Columbia
1 review
0 helpful votes
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Excellent and Quick Interaction
April 19, 2025

The agent I was chatting with Julia H, was outstanding. She was able to help me maximize my purchase and I will be buying from them again in the future.

Date of experience: April 8, 2025
California
1 review
0 helpful votes
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PLEASANT EXPERIENCE WITH SALES
April 18, 2025

I contacted RealTruck by phone and a salesperson immediately answered. He was very helpful and able to find my wheel well liners for my truck and complete the transaction. It was a pleasure dealing with RealTruck!

Date of experience: April 7, 2025
Colorado
1 review
0 helpful votes
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Real Truck is the real deal, excellent products and outstanding customer service. After sales representative Jacquelyn W help me with my order, showing the knowledge of their products and care for the customer she and the company has, I will definitely be a customer of Real truck in the future. I highly recommend them!

Date of experience: April 8, 2025
Texas
1 review
0 helpful votes
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Great customer service
April 18, 2025

Quick response through emails and willing to negotiate a better price. Very friendly. I would definitely buy through real truck again.

Date of experience: April 8, 2025
Alabama
1 review
0 helpful votes
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Easy easy easy what else can i say
April 18, 2025

Review above very helpful wiil continue toshop at this business i could write a bunch of crap but i am well satisfied i am a straight shooter no bull all about good service and great products thanks for your help

Date of experience: April 8, 2025
North Carolina
1 review
0 helpful votes
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APSV Electric
April 18, 2025

Best service, they are very helpful, friendly and know thier stock. Wouldn't go anywhere else. There site is user-friendly.

Date of experience: April 8, 2025
Georgia
1 review
0 helpful votes
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Great job helping me get what I wanted πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘

Date of experience: April 8, 2025