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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Gaby C. Was really helpful when I needed to find replacement parts for a Truxedo Duece cover. She checked with tech on some parts numbers to ensure that it would fit my application. I really appreciated the extra effort.
Everything went good 3 second tent for our motorcycle camping needs and other camping experience for this year
The customer service rep was excellent and very friendly made it seem like he was family. You guys are awesome!
Very pleasant people to deal with my only suggestion would be to have part numbers with the direction booklet to speed things up
I'm happy. They could get the replacement parts I needed. Easy to order! Already on there way to me.
Excellent service I'll definitely be purchasing more items as needed from real truck thank you very much
I called them back, they cacelled my old order promptly and ordered the proper mat kit for my truck.
Call them up had some questions regarding a product I wanted they guided me in the right direction and even discounted it further. What a great crew definitely shop there again.
I ordered a bed cover and bed mat for my Ram. Excellent customer service answering my questions and getting the order processed. Shipping was fast. Great experience so far.
I purchased a bug deflector/lightbar and I had a great experience with that so instead of using a whole new company I chose to stick with RealTruck for a confident experience.
The sales associate was knowledgeable and friendly. Arrived super fast. Looks great. The only thing was no instructions.
When you pay less than half for an item you kind of expect it not to be perfect. I ordered some running boards for my E350 cutaway. A lot of reviews were whining about the directions, but they weren't any worse than any others and overall they were fine. You just got to use your head. If you were not very mechanically inclined, you might have an issue, but it wasn't a problem for me. They're a little bit on the flimsy side. The mount brackets are beefy, definitely not the prettiest welds I've ever seen. But at less than half the price, I'm thinking they're just fine. They will suit my purpose. I would definitely buy them again if needed. Shipping was super fast. I was surprised!
The sales person that sold me this material was very good very helpful. I would write him a five star, but the person that took down the information about how to get to my house misspelled the first word Leanna that was not good. I did not get my package.
I needed to order two replacement keys for my undercover swing case toolbox. I could not find this online anywhere and contacted RealTruck to inquire. They wanted $9.99 per key plus shipping, plus a fee for not meeting a Minimum order amount. All together it was over $42 for two replacement keys. I declined and still looking.
Floor and cargo mats fit my 2026 Genesis GV70 perfectly. They will keep the carpeting in good shape.
100 percent professional with a excellent experience with the sales person(sheddrick) looking forward to that again in the future.
I called and Jacquelyn answered. She helped me find the products I asked about and offered me a good deal! My purchase went quick and accurate! Jacquelyn did great! Now I'm waiting for delivery and watching the shipping info she sent me. Thank you!
Treated well by representative, got the order correct. I missed the special pricing by 1 day, but offered free shipping which was acceptable.
I was skeptical that I would locate running boards for my 13-year-old 2012 Tacoma with 62 K miles. I merely typed in the description, and I was taken right to the Real Truck site where I was welcomed by virtual assistant, Morgan C. During the chat, my selection was narrowed, and Morgan assembled my order. My 5 star rating is contingent upon timely receipt of the correct product as ordered. Based on my experience, I would recommend Real Truck.
Don Wentling was very professional and super helpful and patient what a good kind person. I will use Real Truck again because of DON.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members