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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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I purchased running boards for my 2022 tundra. Prior to installation I notice some minor scratches but nothing alarming…I was so excited to get started installing after installation I noticed both end caps they had dints and paint started to separate from the metal.
Your sales people working from home are rude. You processed my order for rime and now they are on back order. So if you got paid right away I need my money back right away. Very poor experience. My Grill gaurd was to be here by today. Now it's next week. Thanks. I do not think I will use your company again thank you for making my choice easy. Have the day you deserve.
Hello Christen, I am sorry for the experience you had with us. This is not the experience that we want to provide to our customers. In order to better assist you with any of your concerns, please provide me with your email or order number.
I usually X out of chat request but decided to try it this time. It turned out to be very easy and quick responses to every question I had. I ended up making the order and just waiting for the shipment now. Much easier than originally considered
Had ordered from a competitor only to find that it was 5 weeks away and more money. Real Truck now my go to.
I mistakenly ordered the wrong BedStep for my truck. Realtruck responded promptly and without any hesitation shipped the correct part and credited me. Great experience. I'd recommend Realtruck to anyone without reservation.
Shopped online and used the chat sales rep option. Easy painless process with a secure payment link. Received email notice the following day that my cover had shipped. So far an excellent transaction.
The interaction with sales was nothing short of outstanding!
I ordered new rims for my 2011 Chevy Silverado pickup i need new tires and the factory rims look terrible and I have looked for some new rims before but did not want to spend the money if the old ones worked but they are plain ugly so I ordered these on Monday morning I received them on Wednesday afternoon
The order came in earlier than expected. Have not installed the tonneau cover as of yet.
Very quick shipping and great price. The person taking the order was very professional and very polite. She went out of her way to meet my needs.
Great Miss Walker was super. I will order again for part and accessories for my Ram truck.
Phone operator was very pleasant and helpful. Order was received in 2 days!
Ordered BakFlip tonneau cover and it was delivered within three days. Just before the rains come. Awesome!
Real Truck has always been one of my go to places for truck accessories. I get the correct products delivered fast. No worries.
Awesome customer service and shipping was faster than expected. Any future purchases will be made through Real Truck for sure. Highly recommend.
The representative was helpful and hopefully these lights will improve my night vision
The ordering process with the person over the phone was easy and very informative. I ordered it on Friday and it was delivered on Monday. The installation process was fairly easy and I was able to do it solo. So far it has worked as expected.
After checking multiple websites, RealTruck offered the best deal.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Antonio, I am sorry that the product did not meet your expectations. So that I can investigate further, would you please send me your email, support ticket number, or order number so that I can help find a resolution for you?