On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Reps very helpful and polite. Just waiting on the bars so I can install them. Hopefully all needed hardware is included like the sits says.
It went well. Looking forward to getting our new cover.
Prompt responses, very friendly and accommodating.
Very easy to deal with, very helpful, no complaints at all.
Very good service, described what I needed and upgrade kit was recommended to me.
Very nice people to work with...answered all my questions and the shipping was very fast...I got the hd cover and it is just what the name means it is very well made...I think it's great.
"chat" person was very helpful in order to complete transaction
Excellent! Everything went great. I can't express how easy it was to order the item. I will definitely order from you guys again! Thanks.
Very positive experience. Rep was very friendly and helpful. I purchased direct from the rep that I was chatting with in the instant message.
Wonderful help online to confirm correct selection with very timely shipping
We're thrilled to hear your order was a complete success!
Order went perfect-product arrived in good condition in a reasonable period of time
Damaged pieces, paint chips, not flush with the bed of the truck
I’m sorry to hear that your product was damaged when it arrived. If you can provide us with additional information regarding your order, I’d be happy to work on getting replacements sent your way.
The bug screen from fia did not fit the grill fia went cheap and did not make it wide and deep enough for grill
Hello Gary, I am sorry that the product did not meet your expectations. So that I can investigate further, would you please send me your email, support ticket number or order number so that I can help find a resolution for you?
I specifically told the person I ordered this from that it was a gift. Luckily I was home when it was delivered because it was in it's original box which had pictures of it on it.
I ordered a gator truck bed cover for my Ford Maverick 2022. Fit perfectly and was pretty easy to install with my 2 year old. :)
Very helpful and great customer service, they did all the legwork for me
Great price, shipped fast and it fir like it should.
Purchase process was fine. Did not expect to wait for days delivery estimate. I would have preferred to have the item delivered to my door instead of being informed that I would have to be present to take delivery. Ever heard of Amazon?
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I’m sorry to hear that your product was damaged when it arrived. If you can provide us with additional information regarding your order, I’d be happy to work on getting replacements sent your way.