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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Messaged customer support for assisatnce with an order. They we're prompt, curtious and very helpful. Will buy from again
It was great. I was on a live chat with Victor R. He was extreamly helpful. I have a 2019 Silverado and did not know the body style. Victor sent me pictures and also checked the vin # to make sure I got the correct one. I was working with another company and never heard back from them. Very satisfied customer. Thanks for thr great customer service!
Person was very helpful on phone. Explained different products well.
I have ordered aftermarket products for my Jeep and F150 and fould what I was looking for. Customer service is top notch and very knowledgeable.
The on line chat was awesom, julie went out of her way for me, and i will definitely buy from realteuck again!
Called it an order and made it very easy for me. Even gave me a discount. Will definitely be ordering in the future.
I called to obtain product info and my call was answered by Matt. He took his time to explain the product and assisted me in placing my order for a very smooth transition.
Going on 6 days and my purchase still has not shipped At time of order salesman told me it would ship end of day of ordering I would like someone to contact me with the explanation. I took the time to write a review and expect a follow up Additionally I tried calling today, 2 hour wait time. I didn't wait
Very helpful and understanding with questions. Definitely knew the parts I was looking for and recommended something better.
They fit well but they didn't provide two faced tape. Otherwise everything fits good
They really charge me $80 for a part is supposed to be under warranty for three years
I liked my sales rep, but after a couple of minutes it went to another sales rep and then another on the chat. It was overwhelming. TOO MUCH.
I needed to get some info on the Bed Rug for my truck before I decided to purchase so I had a chat on the website.
The person I chatted with was very helpful and knew all the info I needed to help me make my decision and purchase.
The experience was after normal business hours. Experience was fast and professional.
Chris knew exactly what I needed and ordered under 5 minutes. Looking forward to purchasing through real truck in the future.
Knowable and aggressive pricing! Very pleased so far with my experience with real truck the returning process was easy and I was always informed of where the return was at. I was so at ease with the return I again purchased from real truck A+ with team real truck.
Salesman was very knowledgeable and helpful allow me to make the correct choice for my need
Michael L provided a great customer experience via the chat. Submitted my order quickly and product is shipping quickly. Well done!
Brandon was great to deal with and took all the time I needed to make up my mind what I wanted. Very knowledgeable of products!
Courtney did a great job explaining the difference between 2 Tonneau covers I was looking at and I proceeded to order it from her.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.