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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Outstanding as person I spoke with was very helpful
The Lady I spoke with was well spoken, professional, and pleasant. If my order arrives and all is satisfactory, I will certainly use/recommend Real Truck.
The person I talked to was Brandon he was very helpful and knowledgeable got all my items that I needed ordered together and shipped out the same day the cover is already on the truck and looks very nice.
Ordered a roll up Gator tonneau cover from realtruck for my Ram 1500 with ram boxes. The top showed up the very next day after ordering, The install went fairly smooth (installation directions could be a little bit clearer) but ended up with a very nice tight top that seals nicely. I will definitely recommend them to my friends and use them again in the future for any of my truck needs.
I have only made the order the order has not shipped and I have not received it. It's too early to tell.
Eric, we'd be happy to look into your order status for you. Please reach out to us with your email, order number, or ticket number so we can help.
Thanks to Ami C for helping me during the purchasing process and getting me get another discount, in addition to the one offered on the web site.
Got great help from Daniel. Entire chat went very smoothly. Would do again!
The 2 gentleman that I was corresponding with in regards to to the bed rug that I order were very good
I had asked a lot of questions in regards to the bed rug. Installation of product and longevity of the product. With their help I decide to go ahead with the purchase for my new truck.
My first time doing business with this. So far so good. If I run into issues I will be glad to share.
Don was professional and helpful. Even able to offer a small discount over internet pricing!
Ordered via Alex who was a pleasure to work with. My X4s tonneau arrived in two days (to Utah) and installed in 30 minutes. Great fit, great look, great security. Thanks Real Truck!
The sales person was excellent...very patient and helpful. He explained how my return would
Be taken care of he suggested products that should meet my needs.
Super pleased with a call on a product just for information. RobertJ quickly walked me through the product and verified the options were correct, And offered me another discount of the three products I purchased.
Dan helped me and went through things for me. Only regret is I lost his email address to reconnect when I make my next purchase
Went to the chat box, and ordered my stuff,went perfect!
Chatted online, was very helpful on the product I was looking at. Placed the order for me and made the whole process very easy.
Actually, enjoyable, talking to the customer service guy. He was helpful and kind.
My order went through and now I'm just waiting to get my truck cap
Overall great experience! Inventory availability is great! Use the chat function very helpful...great source of equipment for your trucks
Whenever I buy from Rear Truck, the representatives are always Great to talk to and easy to deal with.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michael, thank you for taking the time to leave a review for us. Please don't hesitate to reach out if we can help.