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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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Very nice people on the phone was able to save a few bucks more when I used the link in the pop up chat feature. THEY we're cheaper then summit( that wanted more money and an additional $35 for shipping!) and Jeff's. Both could not guarantee THEY could get the part from DEEZEE. Now I have to see how long it takes to get the part. I had the impression it was on their shelf not on the Biden boat parade
Finished after 2 day experience only to discern the lack of clarity in the instruction booklet. Not sure if this venue will allow me to expand but willing to do so if so desired.
Was looking for something specfic, once i was able to describe what it was I was after, Victor was quick to find what I was after and it was perfect! He made the experience quick and easy. I would deal with him again in a heartbeat.
This guy made doing business with you folks super easy. DEF gonna be buying again soon…thanks again Kevin!
Went on site to see if cover was compatible with my truck accessories and your rep came on chat and explained everything. I purchased on spot because
Of his thoroughness
Very helpful and knowledgeable. Was able to ship my order the same day.
I didn't have to do anything! The associate done everything by messaging live with link for payment and all shipped next day, took the hassle out of wondering if I was getting what I wanted.
I needed running boards for my truck (SUV). I searched the web for a place that sold this item. I was attracted to the name RealTruck. Once on there site I saw many running boards and step bars to choose from. The choice was easy to make. You enter your vehicle make and model, chose the boards or bars you want. Then a picture of your model comes up with the same boards of your choice mounted. You get to see what they will look like on your truck. Great customer service. You are treated as family. Great place to shop for truck accessories. Keep stepping step bars.
Everyone I talked to was very nice. Thanks for the customer service and the people who helped me get my refund.
Bought some mud flaps from real truck was supposed to get a rebate filled out all the paperwork and never get rebate and they did nothing about it don't care about customer service
I reached out to customer support for help on my first order with RealTruck & was very happy with how accommodating & thorough my experience was! The huge cherry on top was getting my items within 1-2 days, which I was not expecting but was obviously ecstatic about. I'll be doing more business with y'all!
Purchased through Alex on the Maverick Truck Forum. Alex was responsive, knowledgeable, and personable. The entire process was made easy and efficient. I couldn't be more happy with the way it went.
They answered all my questions and helped choose the equipment for my needs.
Very satisfied. Friendly and very helpful representatives. Speedy delivery
Found the product I wanted it on Sunday messaged them if it was available and it was shipped right away over all great experience
Ordered a Gator cover for my Chevy Silverado. Customer service was pleasant and very easy to work with. Have not received it yet. Can't wait to put it on.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members