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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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This was my first time purchasing from Real Truck. Online agent was very helpful. Found what I was looking for at a great price. I ended up purchasing the N-Fab Nerf Step RS for my truck. Already received and they look great.
Great experienced customer service i enjoyed dealing with Chris a skilled professional and will deal with him again he knows everything about your needs and i highly recommend Chris to any new buyer that is not sure what best fits their needs thank you Chris
William -
I was pleased with my experience until the bull bar came in and it had a ding it from the factory and it just been painted over. Real disappointed but what can you expect from China.
Ordered a bed cover for 2023 Toyota Tacoma short bed and instructions were clear and installation was easy. Very happy with it.
Very pleasant, talked with rep, made sure product fit. Exhaust came a day early, installed next day, everything fit perfect.
This was super easy to order, and received my shipment really fast. Very satisfied.
Everything was great, the only thing that would have made it any better would have been better discounts or coupons or something to make sure your regular customers come back and BUY MORE! Such as a 10% coupon for $ spent to put towards your next purchase. I'm sure you knoe what i mean.
THANK YOU
BOB (ROBERT W HADLEY JR
Had been looking for running boards for my Ford Explorer and after having to cancel my order from Amazon due to delayed shipment, I decided to check Realtruck. Their live online chat serivce was quick and very helpful helped me find what I needed and made the whole process smooth and painless. They also had the part in stock and shipped free and fast. Thank you!
Chatting with sales people very helpful for what ever your looking for take advantage of chat personal very knowledgeable and professional
I am completely satisfied with my gator tonneau cover. I called and ordered through a specialist who was confident and knowledgeable about the cover I needed. When the cover came I found it easy to install and it looked great.
First time I shopped with RealTruck online and with a representative. I was really happy. A representative is really friendly and knowledge with the item. She even gave me another $50 off on top of $100 discounted. I will buy things again from RealTruck when needed.
Order arrived fast good customer support. Talked to an expert to determine my max tire size with my leveling kit.
Just a reseller that takes your money, then places an order with a manufacturer to ship directly to you. They do not have any investment in warehousing stocking or shipping and will not stand behind the deal they essentially broker between you and a manufacturer you will never meet. I ordered a set of bumpers and only received one. I was assured the other would be sent and it never was. I wouldn't walk around with mismatched shoes, and I wont have mismatched bumpers on my truck. After playing games with the missing bumper they are playing games with returning the useless other one. IF I have to take my business elsewhere for the rear, I will take my business elsewhere for the front as well. I have filed a dispute through paypal and will be adding this company to the blacklist of garbage companies to stay away from in the future. A Horrible experience.
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Knew her products and well and which ones go with my truck model
Was very helpful and knowledgeable of parts I was looking for.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members