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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
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Sent an email about a part and got a fast response with all the information to place an order. Plus free shipping.
Was trying to order seat covers for my 08 f250 and in check out it said digital camouflage. I wanted hunter. I got on chat and your rep was very helpful.
She straightened out my order and sent a pay link
An hr later I got a call from the company verifying ny make and model.
I made two calls because I forgot to ask a question during the first call. Both gentlemen obtained answers for me and first one took my order for a louvered 5th wheel tailgate. Both were very helpful.
Salesperson knew what he was talking about. I called AVS directly because they would nor reply to my emails. No satisfaction there at all. I'm now stuck with a "bug"deflecter I don't want. Finally a product I want is on the way thanks to the salesman at Real Truck. By the way,I was 7 months in getting the "bug" deflecter from AVS but only had 30 days to return a wrong item.geeze.
Really easy website. I worked with online rep to complete this transaction and that's the way to go.
The young lady was very helpful in selecting the proper tow mirrors for my pick up. I keep coming back to Real Truck. They have the products I need and the pricing is reasonable.
Mine order was messy and she sorted it out for me.
I got to talk to a real human! And she was very helpful! She made it very easy to order my new mirrors! Thank you very much!
It was quick and easy. Already have shipping conformation, it should be here next week.
Had question so I called and talked to Butch. He was able to answer them so I ordered a set.
Called to verify product availability and ended up placing order.
Wayne was very helpful and professional. Great service on the purchase end. Hopefully the delivery end will go as smoothly.
Had problem with on line screen kept moving,most likely my error, called gentleman on phone very knowledgable and made order easy
Very satisfied with my shopping experience. The customer service representative was able to helped me in a very short period.
I've always got quality service and respect from y'all and pleased with the price and personal.
I used the online chat and the service was excellent
The man on the phone that helped me could not have been any more helpcul Very nice and polite He was able to find exactly what I was looking for
Called directly late one night prior to purchasing with some questions and customer service answered my questions quickly and was able to complete purchase order. Quality product easy to install and quick free shipping. This is my 3rd MX4 on as many trucks.
Great packaging and instructions.
Took about an hour or less to complete installation.
Prefer about 3 inches lower and another 1inch or 2 away from the door to give more step assist, but looks great.
Answer: Sorry to hear that, Things happen. Nothing is 100%. Unless it's a persistent or frequent issue, cut them a break. Possibly yours may have been an rare unfortunate happening.
Answer: I got my order with in 3 or 4 days, Better check with them.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.
Answer: I didn't get a refund I bought a new set, they discounted the new set as a favor.