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Shop thousands of accessories for pickup trucks, SUV's, and vans. Browse Ford, Dodge, Chevy, GMC, and Toyota accessories or call 877-216-5446. Since 1998.
RealTruck Reviews Summary
The company enjoys a strong reputation for exceptional customer service, with many customers praising the helpfulness, knowledge, and personalized attention of the staff. Positive feedback highlights the ease of navigating the website and the quality of products, fostering customer loyalty. However, some concerns arise regarding service delays, particularly in order processing and shipping, as well as technical issues during the online purchasing process. Overall, while the company excels in customer support and product offerings, addressing the identified service delays could further enhance customer satisfaction and retention.
This summary is generated by AI, based on text from customer reviews
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I'm have been working with Danial Diaz. I bought a new 2023 GMC Canyon AT4. With new body style and late starting production many items didn't show compatible. He did research contacted manufactures and got my questions answered. We have traded many emails and the help is great.
Shipped quickly and had a small veteran discount which negates some of the tax, Friendly local customer service that could be understood.
I was completely satisfied with the one on the phone who helped me.The disappointment was you advertise the back rack for 298.Then when he gave me the total it was 150 dollers more for the installation kit.I would rather see the complete price first.I was happy with product and delivery.
Service rep was awesome. Truck bed cover and side steps both installed very easily.
Contacted about Military Discount which they have, ordered/purchased it arrived in 2 days and was simple to install. I have two flecks in one of the panels missing paint that I need to contact backflip about and had a lot of metal shavings were all over the panels. Best to vacuum off before you install on you truck. Also had a rubber bumper that I had to glue back on forward panel.
The rest of the order is good will need a seat cover for the rear seat in lou of a refund
Victor was awesome. In this day & age it is very rare to get immediate response, accurate information and efficient service like he provided. No nonsense, just provided the exact product I needed at the best price and fastest shipping I could find anywhere.
GREAT JOB!
Very happy! Items came in before expecting time and in perfect conditions. Easy to install and looks great on my gladiator.
Customer service was able to answer all my questions and place the order.
Looking forward to receiving the order and install on my truck.
Will definitely keep this website on my list for future orders.
My experience was very easy & informative. My questions were answered quickly & thoroughly, I felt very good about purchasing from you guys. Will definitely be doing business with again.
Quickly fix my problem, very nice people. Nice product!
Very helpful went through installation of cover with me so I have no surprises great service
It's a great company to buy from they have everything you need for your Truck
Nice to be able to talk to someone who can answer questions. Then make sure you are ordering the correct item that matches your truck.
Finding the brush guard for my model Titan was easy, but due to needing the parking sensor adapters had to call in for assistance instead of it being available through the website. Order placed ok and customer rep. Was knowledgeable and helped me finish the order. He also reverified fit for my truck.
Customer service was very helpful and easy to deal with, only disappointment was I was told my topper would ship from Indiana warehouse and it ended up coming from Utah location so now I am waiting and extra 3 days in shipping!
First time order ordered by phone needed runningboards for my 2023 ford f250 4x4 service rep was polite and verified what i needed ordered and arrived on time the go rhino rb30 drop step running boards look great and went on easy
The gentleman that helped me yesterday. It was very polite and understanding, and he was quick to place my order without no hesitation.
This is the 2nd bed cover I have purchased for 2 of my trucks. Keeps things in the bed dry when it rains. Nice quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We greatly appreciate the feedback and try to be as transparent as possible. At times items like this do need additional hardware to be installed properly but isnt always the case. We do apologize for any inconvenience this may have caused.