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North Dakota
1 review
17 helpful votes
Follow Kris S.
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I am deleting my favorite app due to the new version. I used the app everyday if not several times a day now I'm deleting it. I lost all my hours spent on finding and saving my favorite properties. It seems like they are trying to be just like Zillow I will now search for a new app to use. So disappointed

Date of experience: May 29, 2016
California
1 review
7 helpful votes
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Thank you Tom for hanging in there with us! We love our new house. As we are from outside the area, in addition to all your help finding our new home, we especially appreciate how you took time to advise us of what we would need to know about this area of Northern California. We definitely recommend anyone looking for a property in this area contact Tom Pfeiffer at Village Real Estate in Sutter Creek, Ca.

Date of experience: July 20, 2020
Florida
3 reviews
0 helpful votes
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Stay away Francesca Mcfeely, she's a shyster and thief. We had a verbal agreement, which I have in text form, to return 3/4 of our $13,000 security deposit.($9,750). She only returned $9,100. When confronted her answer was "you signed it". Luckily, this was only a vacation rental. Based on this she shouldn't be trusted on a major home purchase. She has been reported to realtor.com corporate headquarters, Florida Real Estate Commission and Attorney General.

Date of experience: April 11, 2022
North Carolina
5 reviews
18 helpful votes
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Dead space...
October 22, 2018

I have been searching for a home to rent in the Onslow/Carteret County, NC area. The site gives me a good range of specific filters, such as selecting single family homes vs. apartments, cats allowed vs. dogs, etc. However, after finding two great possibilities in Sneads Ferry, I contacted the realtors, and... DEAD SPACE... I mean, radio silence. Neither one of them called me back to set up the appointments to see the homes. What's the point in advertising if you're not willing to respond to a potential renter/buyer? Also, I signed up to receive new listings through email, and they keep sending me homes that are for sale, even though I am only looking to rent. I also wish that these realty sites like realtor.com, Zillow, Trulia, etc., would not list the same homes with multiple realtors, because I never really know which person to contact on which site. That seems to be the nature of the real estate business though.

Date of experience: October 22, 2018
Nevada
3 reviews
35 helpful votes
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Spam email generator
April 19, 2016

Protect your email from this site.

I made the mistake of using their 'request information on this property' box, and contacted several anonymous realtors about properties. Here were my results, of the half dozen contacts, zero responded with answers to my basic question. However, I did start to receive spam from 3 realtors, and it was nonstop, Keller-Williams refused requests to remove my email until I called the manager of their office and threatened police action. Of note is I had to fire a Keller Williams realtor previously. One of the others finally stopped, but the third has refused over 20 requests, and although I've contacted Realtor.com 5 times now they have not responded.

I will be taking other actions against the current spammer, Jorge Sanchez, *******@piarealtygroup.com

Date of experience: April 19, 2016
Arizona
1 review
9 helpful votes
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Terry Day Best Realtor
December 4, 2016

I was recommended to Terry Day through a friend who also bought a home from him. At first I was reluctant because I had a few realtors who I was in contact with that were not so friendly and/or not interested in the ideas of what I was looking for. I went ahead and made the call, the very first interaction sold me. Terry is super enthusiastic, creative, and even though you may not understand the process fully he has no problem explaining things and remaining positive throughout your process. Honestly, if it wasn't for Terry I wouldn't be buying a home today. He makes time during his busy schedule, prompt with all meetings, and handles difficult situations graceful and tactful! Thanks again Terry! You opened the door for opportunities! Call Terry now!

Date of experience: December 3, 2016
Washington
1 review
1 helpful vote
Follow Ruth S.
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I WAS a realtor until 1994 and know what it means to be a good one. This listing agent(s) doesn't return calls, sometimes for days, took over 24 hours to present an offer to a seller, which was mere minutes before the offer expired. HORRIBLE communication to the buyer's agent. "Forgot" inspection deadlines and remedy period that SHE had helped the seller put into a counter offer, and did NOTHING to help facilitate inspections, ultimately losing the seller a pre-qualified buyer. She did NOTHING to educate her seller about the process and what they needed to do and what to expect. There was information that should have been verified at the time of the listing, but wasn't, causing innumerable delays. Apparently this is a sister-team of realtors. In my opinion, this is a part-time agent who thought it would be a lark to get a r. E. license and collect commissions without ever actually doing any work. IMO they give this entire brokerage a bad name.

Date of experience: May 27, 2022
California
1 review
12 helpful votes
Follow Ben T.
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The new "redesign" of the website absolutely sucks! I thought it was only me but after reading all these reviews, it wasn't me! Whatever team or management agreed to this "redesign" and "upgrade" should get their a$$e$ canned and sent back to where they came from. Hope the pay and upgrade was worth the loss of loyalty and customer satisfaction... shame, shame, shame!

Date of experience: March 15, 2016
New Jersey
1 review
2 helpful votes
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Awful customer service
February 8, 2017

My realtor entered my home on realtor. Com 3 weeks ago. It is still listed as 'not for sale'. Shad has put in tickets and spoken to customer service who said it was being worked in 2 weeks ago. I called them the other day and let them
Have it. I asked why it was taking so long and the poor guy said I don't know. I asked if I could have a number for their tech support and he said there is no such number and I should just wait. I am so frustrated and have my house on all the other sites, but what kind of customer service answers ' I don't know?' They suck and I want buyers to know not to rely on their listings! Be sure to check all the sites like Zillow and Trulia to see what's really avaiable...

Date of experience: February 8, 2017
New York
1 review
6 helpful votes
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TERRIBLE, TERRIBLE
December 1, 2017

I have inquiry for a house in Bridgeport CT that I have seen in realtor.com, at was impressed when Allah Bey, called me in a Sunday afternoon, but my happiness lasted very little, the day have come to look at the house, the guy came late for more than 35 mins. Then on top of that, he didn't have the code for the lock to open the house, after I travel for an hour, and never hear from him again, he told me he was gonna called me to schedule the next day, he never did, no email, nothing. That was the end of it. I am a first time home buyer and its very sad the way some people makes you feel.

Date of experience: December 1, 2017
California
1 review
1 helpful vote
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Do not believe this company. Their leads are buyers that are already working with another agent, not buyers actually realtors, duplicates, and people are not ready to buy just renters. I would highly recommend to steer away from purchasing leads from Realtor.com

Date of experience: November 30, 2022
Pennsylvania
1 review
4 helpful votes
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Realtor.com has a very deceptive sales practice; worst than car salesman. They offered me 40 leads (non -exclusive, shared) for $109 per month. I thought that was pretty inexpensive, 40 leads per month for $109 per month. BUT NO, it's 40 leads per year for $109 per month. On top of that, their leads are garbage. Call them many times but never got an answer.

Date of experience: May 20, 2017
Delaware
1 review
0 helpful votes
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We have worked with several different agents in the past and decided to go with Stella Kocharyan this time. That was one of the best / greatest decisions we have ever made.
She was there every step of the way: before the sale, during the sale and after the sale, before the buy, during and after the buy. She always had our back and kept us updated every step of the way. This was in regards to the selling of my home and the buying of another home.
I have never seen more detail oriented, more professional, and what's most important - more caring agent ever. The level of patience she has is just unbelievable.
She is the
If you are looking for a realtor who you can trust, and who will put your interests ahead of theirs I highly recommend her.
Not only you will not be disappointed, but you will be happy with the result.

KUDOS TO YOU DEAR STELLA

Date of experience: October 26, 2021
Washington
1 review
0 helpful votes
Follow Local R.
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The pictures of homes inside and out are deceiving for middle income home buyers. People are interested in looking at the "real deal", don't fabricate and waste everyone's time. Quick taking pictures of furniture and not the whole room.

Date of experience: July 12, 2020
New York
1 review
1 helpful vote
Follow Francesca M.
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I inquired about a coop to view it and I was denied the opportunity. The agent explained that they need an a pre-approval. That is not correct! Are you not able to view the property before one purchases it.
SHADY business dealings! I cannot believe this is how I am treated.

Date of experience: June 19, 2023
Indiana
1 review
2 helpful votes
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So DAMNED slow...
July 5, 2017

I love everything about the site, except the slow response time. I have fiber optic high speed internet, new computer, and still it processes SOOOOOO slow... I am running microsoft 10 and it doesn't matter what browser I choose. In fact, it is even slow loading on my android phone.

Date of experience: July 5, 2017
Maryland
1 review
21 helpful votes
Follow G B.
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I didn't know the app automatically updated. It is the worst app ever. I am so disappointed, the old version was my favorite app. Now, I can't even change the view to make the map the whole screen. I'll be deleting this straight away.

Date of experience: May 28, 2016
Florida
1 review
3 helpful votes
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I contacted realtor.com to correct information they had for my property. They listed my home as a mobile and put a picture from years ago with weeds overgrown and had my value 250,000 less than the other sites, Zillow, Etc. 500,000 less than MOVTO. My house is actually a high end modular built to conventional codes. The county won't allow mobiles in my area. They told me they couldn't change my info and if I didn't like it they would erase my home from their site. Now my home is listed as raw land.
Is this unethical treatment? I can't believe it and have no way to hold them accountable.

Date of experience: August 22, 2022
New York
1 review
0 helpful votes
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Albert Rassam
June 22, 2017

Thank you for the great job on the sale of our home. You were always there to answer our calls. Your marketing strategies were top notch. Thank you very much for negotiating so hard on the home we finally purchased. You stuck by us to the end, you were a true professional. We would highly recommend you to anyone looking for the Best Realtor in the Business to sell or purchase their home! Thanks again for all your efforts, you truly have your clients best interest at heart.

Date of experience: June 22, 2017
New York
1 review
16 helpful votes
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Buyers realtor
October 2, 2020

We recently sold and closed on our house, the buyers real estate agent was so lazy and unprofessional, she didn't read or replied to emails, she used to argue with our agent about everything. In part because of her our closing was postponed 3 times. She is a part time agent and she's also a NJ state trooper which is part of the problem, you can't have your cake and eat it too, either you do one or the other otherwise you end sucking at both which she totally does. During the final walkthrough she had the nastiest of attitudes and she even asked if we knew who she was, after the closing was done she tried to tell us that a window had to be fixed when the house had been sold as is, they never did a walkthrough before the closing even, she also tried to intimidate us by using her state trooper position. Stay clear of Aisha Madera from Exp Realty Montclair NJ, she'll be nothing but headaches and your home selling/buying process will take 3 times longer than necessary

Date of experience: October 2, 2020

Overview

Realtor.com has a rating of 1.6 stars from 719 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Realtor.com most frequently mention customer service, credit card and zip code. Realtor.com ranks 1204th among Real Estate sites.

service
124
value
117
shipping
4
returns
7
quality
119
+43