website thubmnail of Raise
How would you rate Raise?
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New Jersey
2 reviews
0 helpful votes
Follow Ellen K.
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I shop on Raise.com frequently for giftcards to bigbox retailers. Their prices are the best and the delivery is often instantaneous. Couldn't ask for anything else!

Date of experience: October 28, 2016
New York
1 review
2 helpful votes
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Often bought cards at other sites including E-Bay, Paise is by far the best I have found in service and value. (REVISED) That is what I thought until I bought a fraudulent card from RAISE and their customer service was next to nothing. ABSOLUTELY TERRIBLE.

Date of experience: October 18, 2015
California
1 review
12 helpful votes
Follow A H.
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RAISE is a SCAM!
July 18, 2016

RAISE is a SCAM! This company has an illegal "policy" that says you must use the cards within 100 days or they don't guarantee the card. This is in direct violation of the "Gift Card Act" passed by Congress. Money does not expire. My sense is that they resell the card numbers if after you don't use the card within 100 days and make even more money. DO NOT USE THIS COMPANY!

Date of experience: July 16, 2016
California
1 review
1 helpful vote
Follow Nga J.
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You guys are awesome!
September 27, 2015

I ordered 3 Staples' e gift codes last night in a hurry to catch a good deal on Staples site - the items are fastly sold - expected to receive the codes within 2 - 3 hours - like it normally does on all of my orders before. However, it took longer this time and my stuff in Staples' online cart were sold out after 3 hours. As a result, I missed the deal, holding $1500 gc value which I did not know what to do with it. Resell it - well it is not a really good discount on these gc and it would be hard to sell because of the high value on each card. My husband complained about this non-stop!

I called Raise Support and talked to Victor the next day. He tried his best - listened to my case, then back and forth to his supervisor to try to help me because per policy, i might not qualify for a refund. Thanks God, thanks to Victor, his boss finally approved for the refund. Life is so much better with a Customer Service Representative like him! Thank you Raise to have such an excellent attitude to the customer, wonderful customer support! I have been order from Raise few years and definitely Raise will be my first option to buy online gift codes!

THANKS AGAIN!

Date of experience: September 23, 2015
Texas
1 review
1 helpful vote
Follow Jessie H.
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Great service
January 21, 2018

The great service and refund my money back fast. I feel it is good when your card has something wrong, the customer service would support you and explain them to get refund.

Date of experience: January 19, 2018
Texas
1 review
0 helpful votes
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Thank you Ethan!
January 15, 2016

I wanted to take the time to write a short note to Ethan for helping me today! He was very professional, courteous, and helpful to me!

I have never heard of Raise, but I like it!

Thank you!

Julie

Date of experience: January 12, 2016
South Carolina
1 review
0 helpful votes
Follow Kirstie G.
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I was a first time user at Raise and when I had an issue Maxwell really explained everything and was super friendly, as well. Couldn't have asked for better customer support!

Date of experience: March 7, 2016
Virginia
3 reviews
7 helpful votes
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They are trying to make fraudulent charges on my account through PayPal. They've tried 3 times. The bank has stopped 2 & are stopping the 3rd. I'VE NEVER DONE BUSINESS WITH THEM! When I googled them, PayPal, & the problem, there were several people reporting the same problem since Christmas.

Date of experience: January 6, 2017
District of Columbia
1 review
6 helpful votes
Follow february e.
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This site had suspended my account after my fourth listing and sold and kept my 50$ from my gift card! I never recieved an email or text notification about any questions they obviously needed to be asking BEFORE SUSPENDING MY ACCOUNT! I will never use this site and recommend you dont either! Im telling everyone i know about this incident! BIG MISTAKE RAISE! Sold my ecard leaving it at a 0$ balance then suspended my account keeping my money!

Date of experience: December 14, 2021
California
1 review
0 helpful votes
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Raise customer support
May 21, 2015

Working with raise customer support was a pleasure. My cards order took forever from the seller. I issued a status update and Finn followed up with me until I received my cards 2 weeks later.

Date of experience: May 18, 2015
Arizona
2 reviews
3 helpful votes
Follow rusty f.
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I use raise a lot for discounts on restaurants and home supply stores like Home Depot. I have great success using them and in the rare event of an issue they have great customer service.

Date of experience: January 13, 2017
Hawaii
2 reviews
5 helpful votes
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Hit or Miss
April 25, 2022

I have purchased thousands of dollars worth of gift cards through raise.com. Yes, literally thousands of dollars (value worth) of cards.

I like to purchase gift cards on sale or with special promotions for an added discount. Have been doing this for many years now.

The issue with this is when you redeem the gift card (even before a year after purchase) you may be out of money.

Raise will give you provisional credit while they "investigate " the claim. And 3 months later they will take the credit back (after the investigation is done). They will give the reasoning that the card Company reports the card was redeemed already.

Mind you this even if you provide pictures of your attempt to use the card fails. And even if the card company states that they cannot verify it was used by you, Raise will take back your credit and you will be out of $$$.

Yes, you can file a dispute with you card company or bank but I personally had no luck there either. Basically, Raises fine print states that as long as a gift card had a balance upon sale/purchase the 1 year refund for issues do not apply. It's only applicable if the gift card sold/purchased was not valid prior to sold/purchased date.

Goodluck

Date of experience: April 25, 2022
New York
1 review
0 helpful votes
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Great Customer Service!
November 12, 2015

Raise has great products at great prices, and an easy to use website. Best of all, customer service is quick, pleasant, and efficient. Don't hesitate to order!

Date of experience: November 9, 2015
Minnesota
1 review
4 helpful votes
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First time buyer
January 10, 2017

Spent 45 dollars on a 50 dollar gift card, thought it would be a good deal. Now it's showing 0 doillars balance. I know they have a guarantee but it's just a waste of time...

Date of experience: January 8, 2017
North Carolina
2 reviews
4 helpful votes
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Three times, ALL GOOD!
February 22, 2018

I've bought from Raise, GiftCardZen, GiftCardSpread, and CardPool.

This last purchase was my third one from Raise. After dealing with the HORRIBLE customer service at CardPool, I looked back through my emails to see which sites I had bought from and how quickly my electronic gift cards arrived. Raise was fast so I went back with them and literally had my cards within 3 minutes of submitting my order. In contrast, I waited 6 days to receive an electronic gift card from CardPool and still never received it before cancelling the order... SIX DAYS!

Date of experience: February 20, 2018
Virginia
3 reviews
40 helpful votes
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Buyer be aware!
October 28, 2016

They steal your information and sell you nothing. Not just that, you waste your time and money
Note:
DON'T BELIEVE ANYONE WHO GIVES 5 STARS, THEY WORK AT RAISE.
THEY TRYING TO TRICK YOU INTO THERE BAD BUSINESS.

Date of experience: October 26, 2016
Illinois
1 review
1 helpful vote
Follow Krystal A.
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Excellent customer service
September 29, 2016

I appreciate the help I received from the Raise staff. They were able to answer all of my questions via email and in a very timely manner. I will continue to purchase from them on a regular basis.

Date of experience: September 27, 2016
California
1 review
0 helpful votes
Follow Jason A.
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I've used Raise to both sell my unwanted gift card and buy discounted gift cards. Great deal for everyone, Raise commission is fair, support is quick and friendly. A+ all around.

Date of experience: December 22, 2015
California
1 review
0 helpful votes
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Great Customer Service
February 18, 2016

Thank you for answering all of my questions Sophie in a quick and timely manner. Very excited to discover this site and buy all of my gift cards from here now.

Date of experience: February 15, 2016
Texas
1 review
2 helpful votes
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Raise recovers
June 25, 2017
Updated review

Raise representatives reached out to me and offered me a Raise credit for the amount of the lost Talbot's card value. I thought this was a very fair resolution.
Thanks, Raise.com.

Date of experience: June 23, 2017

Fraudulent Gift Cards
May 6, 2017
Previous review

The Talbots eGift Card I bought from Raise was originally purchased using a stolen credit card. As a result, the gift card was cancelled and Raise refuses to compensate me. I will not buy from them again.

Date of experience: May 4, 2017

Overview

Raise has a rating of 2.8 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Raise most frequently mention gift card, business days and next day. Raise ranks 6th among Gift Cards sites.

service
146
value
133
shipping
108
returns
107
quality
130