Raise

First of all I'd like to mention the assortment, the wide choice and the catalog, which is conveniently divided into categories, plus there is a description of the product. On the site you can write to the consultant, I got an answer in 15 minutes. The manager helped with the choice. The prices are reasonable. The delivery is fast. The product is of high quality. I can highly recommend it.

I have ordered 2 e-gift cards on raise.com. I paid 890 for a 1000 dollar bloomingdale's gift card and 248.08 for a 400 dollar sunglasses hut one. I have left them for a year and half and realized those cards are inactive.

I have called raise, the customer service was nice and willing to resolve the issue for me. He has offered me a 400-dollar credit that is going to expire in 6 months. He said that is the best that he could do because the both purchases were out of the 1 year guarantee. I have lost 738.08 dollars over this incident and have to sallow this myself. I am still in shock about the loss I have had and now I am stuck with a credit that I have to spend within 6 months.

Well, after purchasing several gift cards and not using one after a few months I go to use it and to my surprise the number is invalid and raise will, not help me because its over 60days. It would have been nice if they could look up, this info and accommodate me in some way. I will never use this company again and I would suggest anyone not to use it unless its for an immediate purchase. It just doesn't feel like a safe purchase.

They have no system in place that prevents sellers from using the same gc themselves or from re-selling gc on another venue other than Raise. Check reviews on bbb: others have exactly the same issue as we had. Save yourself some grief, buy elsewhere. Bought a restaurant gc back in May and tried to used it for the first time in October and it turned out it had 0 balance. Raise said it was used in July by someone. Since i was out of the country during that month until mid august, there was no way this gc was used by me during that time. This gift card was worth $50 and was used in 1 go. I have never been to this location of ihop restaurant in my life. They denied refund based on pure conjecture: they have no proof we used it.

I made two purchases on the website. The cards did not have the correct amount on them that I paid for. I contacted customer service, and they refused to refund the full amount. A few days later, I get another charge of over $1,000 on my card THAT I DID NOT MAKE. At this point I contact my bank to start fraud proceedings. The bank fixes everything (including returning the money to Raise.com that they had paid me as a partial return), and I get a new credit card. I thought that would be the end. A few weeks later, I got another charge for $91.29. On my NEW credit card. How did they even get that account number? According to my bank, they are listed as a "recurring provider." Why would they be a recurring provider if they sell gift cards? It's not like they have a subscription service.

Unfortunately there was a problem with some Starbucks Gift Cards. It seems that they had been bought by unauthorized use of a credit card. In due course, the victim made a claim and the Gift Cards were de-activated. I contacted Raise and within only a couple of hours their excellent (and friendly) team had arranged a refund. Now I just hope that they catch up with the fraudster behind the problem. For me, it was interesting to see how quickly and competently the folk at Raise resolved the problem. You sometimes wonder just how good a guarantee is. It seems to me that the Raise Guarantee is cast-iron. Thanks to all of you who helped.

I placed a $210 order tonight & it was a nightmare experience. First, the site kept asking me to verify my email. Which I did. But it kept asking. I gave up & bypassed to make a purchase. Apparently that angered order processing who canceled my order. I tried to verify again and re place my order. I was suspended. I spoke with two chat agents. One was kind but unhelpful. The other was snide. I hope that I get my money back. Two takeaways. One, Raise is ripping off Rakuten as Raise is unusable inside Rakuten's app. And two, I almost bought a Google Play gift card unaware Google Play can instantly and permanently suspend your account for using a resold gift card. I hope someone sees this review and soares themselves the hassle and uncertainty of the status of a large charge on their card

Never buy from Raise.com Raise is using customers money and keep saying "we will refund to you. Don't worry". Customer rep are professional liars. They will send to you a hundreds emails, that they are very sorry, and at the same time they will use your money.
My order day was 7-22-2015. Today is 8-26-2015. I still did not get refund for empty $150.00 Dave@ Busters gift card. Yes, i got the card, but at the moment when I need to pay it was $0 not a $150.00 They will keep telling to you that we are a third part! They are not responsible but they will refund to you 100%. In my order they put canceled(?)
I checked today still don't have my refund. I wish I could post negative 5 stars. Horrible experience. Never buy from Raise.com"