I made two purchases on the website. The cards did not have the correct amount on them that I paid for. I contacted customer service, and they refused to refund the full amount. A few days later, I get another charge of over $1,000 on my card THAT I DID NOT MAKE. At this point I contact my bank to start fraud proceedings. The bank fixes everything (including returning the money to Raise.com that they had paid me as a partial return), and I get a new credit card. I thought that would be the end. A few weeks later, I got another charge for $91.29. On my NEW credit card. How did they even get that account number? According to my bank, they are listed as a "recurring provider." Why would they be a recurring provider if they sell gift cards? It's not like they have a subscription service.