QVC

Love Susan Graver. The price you are charging is ridiculous. How the heck are people suppose to afford this stuff?
The cost of your items are suppose to be something people can afford, but they are not.
Qvc used to be somewhere people could get a great deal, NOT anymore. What the heck is wrong with you guys now?

I rarely buy from QVC because I don't like to pay for shipping. Sometimes I am not able to find what I need elsewhere so I will purchase from them. I have not figured out why it takes so long to ship items. I have called in the past and never get a straight answer. Seems to be a coincidence that the item will be shipped the day after I call. While I don't expect them to be Amazon quick, it always takes weeks no matter what I buy. The only time I have had to send an item back was when they sent me the wrong thing. I ordered pants and they sent a shirt. A very ugly shirt. I called and was told when the item would be picked up. When no one arrived several days after I was told someone would be there, I called and was told that they don't ever know when someone is coming. So I said I would take it to the post office. Several weeks later, someone showed up at my door to pick the item up. Another example of no communication and poor customer service. On the positive side, other than the one time when they sent wrong thing, I have been satisfied with the items received when they finally arrive. Because I am not a patient person, if I purchase from them again, it will only be a last last last resort.

I have been a regular QVC customer for years due to the excellent quality of the merchandise. I had come to expect long waits for my orders. I now shop on Amazon and see that Prime orders arrive within hours or 2 days at the most! For this reason alone, I am considering leaving QVC and giving all my online business to Amazon!

I have been fairly fortunate regarding quality of products. I have only had a couple orders that were not as advertised. My problem is the shipping time. I cannot believe it takes so long to receive an order. Why is this the only company that takes at least 10 days to ship orders. I could ride a bicycle to the warehouse to pick up my order faster. Happens with every order I place!

Today I made my QVC easy payment for the month. I also purchased a product today. When I signed into my bank app I saw an extra charge for $9.75. I called QVC and I was told I was charged a pre-authorization fee that will be back in my bank acct 2-3 business days. The 2nd time I called I was told, "I don't know". I called my bank and they said call in the morning to see what's going on. I called QVC a third time and was told it's a Pre-authorization. They never charged a pre-auth before. I've done business with them awhile so why would they do this now? The only other time I had an issue with QVC was when they didn't deduct my monthly payment for the month until 3 weeks later. I was charged an overdraft fee but the bank credited my account. Google Play has lots of games that "pay" you when you win but very few actually tell the truth and you're instructed to watch 30 ads in the next 24 hours. Who has time for that? They ended up disappearing into thin air. Anyway, feel free to reply. I read a lot of the reviews and it's a shame we live in a country that has dodgy customer service and doesn't appreciate their job. If this is a plan to make unauthorized charges by customer service reps then act dumb about it then this purchase will be my last. In my younger day I would have chewed a new a-hole for them and felt my wrath.

I've been a customer for more than 10 yrs. Some of my purchases were great quality and some not so great. That's typical though, hit and miss when shopping. Customer services has always been polite and professional.

I have notice a change in product quality. I use to love the Temp-tations nonstick bakeware & cookware. According to their advertising, it's suppose to last for many years to come. I ordered a Le Cruset stock pot, which is suppose to be top of the line, not for me. The Lock and Lock containers are one of my favorite items. Some of my bakeware starting cracking over time and the porcelain baking tray (came with the casserole dish) broke apart in my oven. My stock pot's lid squirted the liquid content all over my stove, from moisture building up around the lid. Wasn't even spill proof. Both items cost a pretty penny too. The Lock and Lock container's rubber seal builds up mildew, from water buildup underneath. I had to start taking the seal out while washing and drying the seal seperate. That possibility was never mention when I purchased my items. They suggest you remove the seal before washing now. Guess I wasn't the only one to complain.
Usually, getting a refund was super quick, within 24 hrs. I was told by a rep, it would take up to 10 days now to see my refund posted back to my card. Their email stated, "contact us if you don't see your refund posted into your account within two billing statement cycles". That's 2 mons... what the heck QVC?!

Things just aren't the same anymore. I don't know if it's new ownership, new management, or effects for the pandimic. I am more weary of buying from QVC. I will always read the reviews before purchasing items from now on.

Costly to return clothing that doesn't fit. Clothing usually run larger than brick and mortar stores. Mostly made in China clothing.

Not tot crazy about this place. My mom shops here off TV and I used to see her get some great deals. My experience has been different. Not sure if it's just me.

I don't shop there anymore despite liking many things they have because of the insane shipping fees. One day, maybe QVC will realize all the other sites that have either free shipping (yes I know the cost is put somewhere, but not in your face), and the fact that most sites have one shipping fee if they do, where QVC has one for each item!

But not has good as hsn when it come to customer service and when trying to reach customer service department long wait on the phone before you reach someone and hope they can help you!

I don't need all (any?) of the things I've purchased from QVC but yet I keep buying them.

Love them cool

Not always satisfied with product. S&H high. You have to pay S&H to return product. Like the 30 days to see if it is what I want, quality is good, and if I will use it, etc. No problems with returning it except what I stated before.

Nothing i bought at qvc maintained working order. I have not bought for quite some time now. Watching those sales people is nauseating

I have never used QVC to a huge degree because they make me pay tax and NO OTHER online shopping site does wit the exception of the one located in my state.

Also the shipping is higher than other sites.

QVC isnt what it used to be and I think its over priced. But they are located n the NE so perhaps for the people living there, the prices are good.

I only order if its something I really like and cant get anywhere else.

Orders do arrive on time and they have a good return policy

I've gotten a few things from here, but prices are inflated and shipping is slow. There are some great unique items - I got an Oven Beer Can Chicken baker that I love.

If you find what you're searching for on QVC, then it could be a good buy... but, candidly, it's never a great buy.
Consumer electronics e.g. TV's, computers (any type) are rarely a good deal at any time even though the QVC personalities, and sometimes, the manufacturers rep are telling you otherwise. Simply, their target market for most things, certainly electronics, are the "less sophisticated" about these sometimes pricey items.
I've purchased other small "stuff" from them and all went well. Never would I buy a higher ticket item here. Thus, the average 3 star rating.

I have been shopping with QVC for a couple of years. There are a few products that the quality looks better on TV than in person, but have kept them anyway. My main objection with them is the hosts, other vendors, and maybe other staff are able to purchase the merchandise before the customers. When the host is showing the product and says they bought one in a color that is sold out it makes me angry. The customers that are paying full price plus S&H should have first opportunity to buy the item. Or the host should not say that they have purchased the item. Other hosts also comment that host name has bought one or more of the items. It is not very considerate of them towards customers.

Over priced and they tell you your saving a lot it dont shop there watch to see what out there for sale just for ideals only most there things is last year's or one of a kind

A lot of the stuff you get is cheap China crap and every order I've ever had was wrong but the customer service is usually nice and I've gotten some really nice clothes from them.

Can' be bothered to watch the channel, it goes on & on. Worth a look on line

I no longer shop there. The prices are astronomical and the quality is down.