QualityBath.com

Jack couldn't have been nicer or more helpful. I had already placed my order and called to see if any additional discounts were available. Although my Rohl faucets were already at their lowest price, Jack offered me a couple different options as a courtesy to me. He wanted to make sure that I was happy with his service and that of Quality Bath. Couldn't be happier! I've purchased from Quality Bath in the past and will continue to purchase from them in the future. You will not be disappointed dealing with Quality Bath! I highly recommend!

I purchased several Hansgrohe faucets from QualityBath.com several years ago. Unfortunately the handles on two of the faucets broke off. I can tell you from experience that calling the manufacturer is always a waste of time. They can find a million reasons not to pay. So I contacted QualityBath.com. First, their response was very fast. Second, they contacted the manufacturer and came back with a positive answer the very next day.

It's not just about making the sale and goodbye. QaulityBath.com is ready to help you with your purchase many years later. Because of their close relationships with the manufacturers they represent, they can get you positive results.

I have been using them for years for these reasons and I highly recommend them.

I am very dissatisfied with the customer service of this company. I only wanted to exchange the sink. They refused to do it. I provided pictures with an explanation of the sink being unlevel. I used a very reputable and highly rated company to install the sink. The sink was not level near the faucet. Many attempts to shimmy the sink proved fruitless. The company never contacted me nor offered a replacement. I filed a complaint with the BBB. Their response was to provide FAKE email responses to my complaint. It's unfortunate that a US company would falsify emails rather than solve the issue.

The team at Quality Bath were exceptional! I felt well taken care of every step of the way. First, Akiva set aside a high sell out kitchen faucet for me and shipped it when I was ready, next when there was a manufacturer defect in the finish, Baila and Tammy helped process a return and sent a replacement that arrived on my doorstep within 2 days. When I dropped the return off at FedEx, I received an emailwithin 20 minutes letting me know they had issued a refund. This is the second time I've used Quality Bath and I can definitely recommend them!

I have been working with Adina to get a damaged part replaced and they have been very helpful. Even checking in without me emailing to ask for a status update and sending the tracking number as soon as it was available.

We were a little nervous to order the parts online without an actual ship date, but everyone has been really helpful and got us everything we needed in the time frame we needed it.

And our plumbing fixtures were a very good price and were exactly what we ordered. (Duravit toilet with gerebit wall mount and actuator plate)

Thank you!

We had an emergency bathroom renovation which meant that we didn't have time to really shop for fixtures. Aron found us options that were in stock and top quality. This was a great experience.

Great products and great service. Missing part for installation and they were wonderful and helpful and sent the part right away. Will recommend! Adina is a great and knowledgable service rep as well.

I purchased Hansgrohe faucets and shower head from Quality Bath for my primary bath renovation. The shower head was missing a screw so I contacted Quality Bath.
Tammy responded immediately. She then contacted Hansgrohe directly and Hansgrohe is sending me a new shower head.

Excellent customer service Quality Bath and Tammy!

Akiva Pomerantz of Quality Bath helped us with replacement parts for our Vola and Dornbracht fixtures. Akiva was able to provide us with pricing and delivery estimates incredibly quickly. All communications were both timely and friendly. I would recommend Quality Bath to anyone looking for fixtures and parts, especially for hard to find European brands. Thank you Akiva!

This is the 1st time we purchased from Quality Bath. Akiva, got me a quote immediately & was able to improve it when I increased to quantity. He was great on follow up, too.

Placed an online order for a medicine cabinet. When opened found a crack in the mirror. One email and Ruth made sure to assure me she would take care of everything.