I have been working with Adina to get a damaged part replaced and they have been very helpful. Even checking in without me emailing to ask for a status update and sending the tracking number as soon as it was available.
We were a little nervous to order the parts online without an actual ship date, but everyone has been really helpful and got us everything we needed in the time frame we needed it.
And our plumbing fixtures were a very good price and were exactly what we ordered. (Duravit toilet with gerebit wall mount and actuator plate)
Thank you!