Veronica a.

I am very dissatisfied with the customer service of this company. I only wanted to exchange the sink. They refused to do it. I provided pictures with an explanation of the sink being unlevel. I used a very reputable and highly rated company to install the sink. The sink was not level near the faucet. Many attempts to shimmy the sink proved fruitless. The company never contacted me nor offered a replacement. I filed a complaint with the BBB. Their response was to provide FAKE email responses to my complaint. It's unfortunate that a US company would falsify emails rather than solve the issue.