What service on refunding an item I ordered wrong! Appreciate your understanding and quick response!
Our shower base arrived damaged, they had a new one shipped out the next day! Great service, thanks!
Adina is so helpful and knowledgeable. She responds quickly, very professional, and overall extremely helpful. Thank you for all your help!
Excellent help and prompt responses. Jack was a great help in geting the right items at the best price possible
Easy to find what you need at" Awesome Prices" Found what we needed for our new kitchen & free shipping to boot!
Very pleased with working with Freida from the returns department. She was very responsive to all my emails.
Thank you very much
Had some questions, Akiva responded after hours, and got ahold of me as soon as they opened. Very smooth transaction. Very knowledgeable!
My experience with Quality Bath, and specifically Akiva, was very quick, professional, and helpful. Great experience overall!
Akiva went above and beyond to ensure I got the product I wanted. I was looking for a hard to find finish and Akiva searched and found it for me.
Chaya
Returns was very efficient and my returns were handle quickly. I had a return that was over 30 days and it was handled quickly
Adina followed all the way through to resolve my leaky pot filler. Great customer service as always!
I worked with Akiva. He quickly responded to my inquiries on two items; and cancelled a previous order for me.
It's rare in the home remodel business to find an online vendor who offers such great prices and personalized service. Thank you Akiva!
Chaya worked with the manufacturer (Strasser Woodenworks) to have them send replacement doors at no cost.
Answer: They contacted the manufacturer and arranged for a custom size. A closer, smaller company (the nearest to me was two hours way by car) simply replied that the company does not offer the size I needed and didn't bother to inquire with the manufacturer. Two other companies I contacted in the same area didn't bother to reply to my inquiry.
QualityBath.com has a rating of 4.4 stars from 435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QualityBath.com most frequently mention customer service, best price and plumbing fixtures. QualityBath.com ranks 1st among Bathroom sites.