QualityBath.com

Yes that is how I feel about Quality Bath. After my purchase of my Dream Line shower door, I received a bill from the shipping co. YRC freight. The purchase was stated to have no tax and free delivery. I got in touch with YRC. They would not do anything for me, basically saying just pay the bill. I then contacted QualityBath. I was put in touch with a rep. After being put in touch with her and telling her of the bill I received for $120.00 for shipping and sending her the documents of my purchase and the bill from YRC. She told me she would handle it. Handle it she did! I can not say enough about FREIDA. She kept me informed the whole time she worked on the problem. Made me feel like I was an important person. Just the sound of her voice I could tell she was just as concerned with my problem has I was. At the end of it all she let me know it was taken care of and that I would received no more billing from YRC Freight. I can only say that if we had more FREIDA's in the world we all would be so much better off.If QualityBath was ever looking for a new CEO. FREDIA, you got my vote. THANKS AGAIN.

Website is thorough, easy to navigate and the sales dept was prompt and helpful. We would recommend them to others doing similar reno.

Ellie was easy to work with and very pleasant on the phone. I am building a home and look forward to ordering with Ellie in 2023! Highly recommended!

Akiva was extremely helpful by answering all of my questions and then delivered my order on the date promised. This is now my go to place.

Akiva has helped me on several orders now and continues to be very responsive each time, providing quick pricing, confirmation of availability, and suggesting cost saving alternates when needed. Pricing continues to be very attractive as well. Highly recommend!

Ellie was knowledgeable and kind in guiding me with my purchase and what was needed. Great experience!

We were looking for a bathroom shower replacement and were able to find one quickly and for a great price. Quick shipping.

From ordering to shipping to order inquiries/returns, the service from QualityBath was above & beyond

She was very informative and helped out when I ran into an issue and resolved it on the spot. Chaya went above and beyond!

I called to place an order. I received discount and my package came in two days. I got a sink faucet as I desire

This company deserves 10 stars not 5. We are truly happy with the quality of service we received from them. At first, we were hesitant to order all the materials we needed for our upstairs remodeling project, especially from an out of state company. Quality Bath exceeded our expectations from ordering to delivery.

Akiva was my agent that helped me decide which products work well with my vision and what I wanted to accomplish in my project. He provided me with suggestions and answered all my questions and concerns regarding all products available. He was very knowledgeable with all the brand names. He made it very easy for me to decide what particular brand to order. We ordered the bath tub, jacuzzi, toilets. Sinks, mirrors, faucets, complete shower systems, cabinet pulls, linen closets. Akiva was very patience with me and provided me with superior customer service. He definitely knows all his products.

With regards to warranty and issues with the products, Chaya was our contact person from Quality Bath. She acted quickly and provided me with the time line on when to expect the replacement items. The biggest concern that we had was the bathtub we received
Had a factory defect. There was a resin material that dropped in the lower part of the tub and we did not noticed it until the tub has been installed and ready for use. We immediately contacted Chaya regarding what options we have. Chaya immediately took action to contact the manufacturer and constantly followed up on the status to repair the tub. Although the manufacturer took a month to send someone to our house, we are extremely happy with the results. Chaya did an excellent job coordinating all parties to fix our issue.
Both Akiva and Chaya deserve recognition for doing their jobs above and beyond all expectations. It was a sincere pleasure working with them.

I would highly recommend Quality Bath to all my friends and family. I have enclosed some photos of my completed project.

A special Thanks for Chaya, I had a broken part of my faucet, thay quickly responded and sent me next day the parts, thanks Quality Beth for your great and outstanding service.

Ordered a faucet and the customer service was fantastic. Quick shipping and answered questions online. Ruthie was particularly helpful.