Had some missing parts due to the manufacturer, lea was able to quickly help identify the parts on the schematic and they were shipped the next day. Can't ask for more than that!
Great pricing and they were proactive to let me know status of order and helped expedite delivery. Personal interaction letting you know someone is on top of your order.
Dov was an absolute pleasure to work with. He was able to guide me to the look and price point I wanted. He even followed up to make sure everything worked out.
Excellent customer service. Our sink came cracked and I sent and email on Saturday after it arrived. I got a reply first thing Monday morning and a new sink is already on its way.
I had a problem with a faucet part and Adina stayed in touch while she worked with the manufacturer and had them to send the part we needed. Great customer service. Thanks so much.
Jack was very helpful confirming the items I was interested in to be sure I had the correct item numbers. Ordering was easy and straight forward. Recommend.
I am happy with your professional assortment and response.
Good display and descriptions of products, fast response considering delivery times and quick updates.
Avi from Quality Bath was a pleasure to work with. He was very well informed, responsive, with great follow up.
Their prices are also very good.
Highly recommend Avi and Quality Bath!
Had no problems with the replacement order! Great service! We had to order a replacement shower door and she helped us out in everything. Veyr nice lady.
Received a hansgrohe shower arm with a scratch on the base, contacted Lea, showed her the pictures and she worked with hansgrohe to arrange for a free replacement.
Upon installation of our new shower head mixer and head we found the shower head to be defective. Quality Bath was fantastic in its response and resolution to swap out a new head.
Jack was very helpful and quick to reply, after the company returned from Passover. The timing of our project was unfortunate, but he was very receptive to our needs.
Jack was very quick to reply to my emails and queries. He is very knowledgeable and helpful. Quality Bath pricing was very fair and competitive. Overall... very high level of satisfaction!
Quality Bath is an impressive company! Chaya responded immediately and clearly to all questions. Excellent products, prices, and correspondence. Bravo Chaya and Quality Bath!
We purchased a Jaclo Kitchen Faucet five years ago from Quality Bath. I portion of the spray head assembly did not appear to be working correctly so we contacted Quality Bath wondering if Quality Bath could suggest a fix or possibly consider a replacement.
We opted to replace the spray head while waiting for the folks at Quality Bath and Jalco to inspect the spray head... which we felt was very reasonable since the spray head was in use for five years. Quality Bath sent us all of the return shipping to Jaclo pre-paid and Jaclo replaced the spray head. Their combined quality of service, which was shockingly prompt, is a model for all of us to follow. The service from the very beginning five years ago was quite incredible and it continues today. About the Jaclo Faucet... we have extremely hard water and although we use a water softener, most of our faucet type appliances corrode within two years. Our Jaclo Faucet still looks brand new after five years. The quality of materials, build, design and service is well worth the price of admission.
Quality Bath is a top notch outfit. They were super helpful and heavily focused on customer service. That's hard to find these days. I highly recommend them.
Our sink came with a little flaw. Freida took care of the replacement very quickly and it came before we knew it. Also, the sink was very reasonably priced compared to other vendors.
I use Quality bath as my go to for Plumbing and bath fixtures. Akiva Pomerantz is always helpful and quick to turnaround information and products as well as suggesting alternatives if necessary.
One of the faucets I ordered had a defective part. Chaya at QualityBath contacted the Manufacturer and quickly took care of my issue without hassle. Good prices and good customer service!
Exact item, In stock, best price... on line AND brick & mortar, expedited shipping, securely packaged... and this was a granite composite KITCHEN SINK!
Overview
QualityBath.com has a rating of 4.4 stars from 435 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with QualityBath.com most frequently mention customer service, best price and plumbing fixtures. QualityBath.com ranks 1st among Bathroom sites.
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- Lakewood Township, New Jersey, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members