Michael B.

Quick and easy. …only complaint, the system will not accept my main email. Had to use an old email.

We purchased a Jaclo Kitchen Faucet five years ago from Quality Bath. I portion of the spray head assembly did not appear to be working correctly so we contacted Quality Bath wondering if Quality Bath could suggest a fix or possibly consider a replacement.
We opted to replace the spray head while waiting for the folks at Quality Bath and Jalco to inspect the spray head... which we felt was very reasonable since the spray head was in use for five years. Quality Bath sent us all of the return shipping to Jaclo pre-paid and Jaclo replaced the spray head. Their combined quality of service, which was shockingly prompt, is a model for all of us to follow. The service from the very beginning five years ago was quite incredible and it continues today. About the Jaclo Faucet... we have extremely hard water and although we use a water softener, most of our faucet type appliances corrode within two years. Our Jaclo Faucet still looks brand new after five years. The quality of materials, build, design and service is well worth the price of admission.