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Quadratec

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New Jersey
1 review
0 helpful votes
Follow Scott E.
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I received an email with a photo of a nice shade for the back of the Jeep. It appeared to be a kit. Instead it was just the fabric. That needs to be painfully clear in the email and the ad. The photo is what sold it, the incomplete product is getting returned

Date of experience: August 7, 2021
Illinois
1 review
0 helpful votes
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Perhaps put an * (asterisk) or some other marker stating...
September 10, 2021
Updated review

Perhaps put an * (asterisk) or some other marker stating "If you own a Wrangler S, and you want to install this passenger mirror, you may need to purchase new hinges or drill holes in the existing hinges." Might have helped me A LOT.

Date of experience: September 10, 2021

Perhaps put an * (asterisk) or some other marker stating...
September 2, 2021
Previous review

Perhaps put an * (asterisk) or some other marker stating "If you own a Wrangler S, and you want to install this passenger mirror, you may need to purchase new hinges or drill holes in the existing hinges." Might have helped me A LOT.

Date of experience: September 2, 2021
Bangladesh
2 reviews
0 helpful votes
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This is the Amazing site have seen ever. The most good thing is withdrawal system. Its too fast and easy. I love to use quotex. I påsfer everyone to use guotex. Really great

Date of experience: May 8, 2024
North Carolina
1 review
0 helpful votes
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I ordered 6 items and paid for 6 items 2 1/2 weeks ago. I received 3 items quickly but missing 3 items. Checked the website several times with zero update on status of missing items. Have emailed customer service 2 times with zero response. I called and was on hold for 15 minutes and finally gave up. Just emailed customer service a third time. Poor customer service.

Date of experience: May 20, 2022
New York
1 review
0 helpful votes
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We received the order in a timely manner however the...
June 9, 2021
Updated review

We received the order in a timely manner however the cargo mat does not fit our 2019 jeep Cherokee. We love the front and back floor mats but need to return the cargo mat for a refund or obtain the correct cargo mat for our jeep

Date of experience: June 9, 2021

We received the order in a timely manner however the...
June 9, 2021
Previous review

We received the order in a timely manner however the cargo mat does not fit our 2019 jeep Cherokee. We sent an email regarding this issue and have not had a response. We love the front and back floor mats but need to return the cargo mat for a refund or obtain the correct cargo mat for our jeep

Date of experience: June 9, 2021

Fast and easy ordering
May 29, 2021
Previous review

Fast and easy ordering. Hoping for fast shipping.

Date of experience: May 29, 2021
Colorado
2 reviews
0 helpful votes
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I am a new Jeep owner and am working on accessories for my new Jeep. I have placed two orders and received both of those orders very quickly (within a week or less) and have been very happy with the quality of the products.

Date of experience: August 26, 2021
Ohio
1 review
0 helpful votes
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I would've liked to have gotten an email when the order was originally cancelled. It was cancelled without noticed and I received a refund. Then a week later I got charged again and got an email that it had shipped.

Date of experience: August 19, 2022
Ohio
1 review
0 helpful votes
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I ordered a full top from them 10 years ago. They screwed that order up so bad I swore off of quadratic. Recently I made another order, hoping they had changed, not a chance.
They sent the wrong sun visors.
They sent the wrong rail covers for the roll bars.
They sent the wrong seal for the windshield. I ordered the outer seal, they sent the inner seal.
I ordered a full top, this showed up broken. The plastic on the top rail that goes across the windshield was cracked into pieces. This happened when it was packaged, the damage to the box was inside, no outside damage to the box at all.

Personally, hell will freeze over before I buy anything else from quadratic.

Quadratec attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 11, 2021
Hailey L. Quadratec Rep
over a year old

Hello Vincent,

I sincerely apologize that you have received the incorrect items. We are more than happy to have those items brought back to us and have the correct item sent out for you.

Thank you
Hailey

California
1 review
0 helpful votes
Follow s R.
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I placed an order for item which said in stock ships 2-3 days. After one week no shipping or info. I asked for shipping info and was told shipping from MFR. I will never use this site again!
Thanks for taking my $450 for nothing. I couldve found an actual place in stock rather than the lies your company has been feeding me for the past 4 days/

Date of experience: May 2, 2023
Pennsylvania
1 review
0 helpful votes
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Tuff to find specific parts to fit my specific Jeep
June 26, 2021
Updated review

Tuff to find specific parts to fit my specific Jeep. If I put in the year and model it will show parts that don't even fit my year and model it's very frustrating to look and and go through 40 or so parts to find what fits my make year and model.

Date of experience: May 27, 2021

Tuff to find specific parts at times
June 18, 2021
Previous review

Tuff to find specific parts at times.

Date of experience: May 19, 2021
Idaho
0 reviews
0 helpful votes
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The order process was easy enough
January 14, 2022

The order process was easy enough. The product is what I ordered but the quality of the finished product was questionable. It is functional but the finish on the product was what I would expect from someone who did it in their home in their shop. Not professionally done by any means. I. E I could do it better myself without allot of effort.

Date of experience: January 14, 2022
California
1 review
0 helpful votes
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Credit card I used was expired on day of use and Quadratrec made it too hard to correct the problem via their web site so i ordered the bar from a different supplier, I never received my order from quadratic at all.

Quadratec attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 9, 2021
New Jersey
1 review
0 helpful votes
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I ordered the Fab Four front stubby with the grill guard and the one I received looked like someone used it and returned it. Scratches all over it and the box it came in was a mess. I went one and called customer service and explained how it was and they shipped a new one out right away that is in mint condition. The only problem with the new one was fed ex who is the shipper said if it was damaged he was not taking it back and said I could not refuse it. Quadratec should look into another company to deliver there products.

Date of experience: August 18, 2021
Ohio
1 review
0 helpful votes
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Match the color descriptions on the website to match what the manufacturer calls it... had I known I was selecting "Copper", which is how the product was labeled by the manufacturer, I would've ordered a different color. The website listed it as "Brown".

Date of experience: November 1, 2021
Maine
1 review
0 helpful votes
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Always great service and great products received!
November 1, 2021

Always great service and great products received! Never had a bad experience and they are always there to help with any questions and will follow up with you to make sure you are completely satisfied.

Date of experience: November 1, 2021
California
1 review
0 helpful votes
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Bought front bump stops as well as rear ones
January 20, 2024

Bought front bump stops as well as rear ones. The rear ones were a breeze to install. The front ones are inside the coils. Don't know how I'm going to replace those. But it was really the rear ones that were shot anyway.

Date of experience: January 20, 2024
Texas
1 review
0 helpful votes
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I have ordered from Quadratec on many occasions and have been satisfied. One of the Rampage seat covers ripped at the seam as i was placing them on the seat. There wasnt much effort on the cover so i can only assume the seam was weak.

Date of experience: October 27, 2021
Utah
1 review
0 helpful votes
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Bait and Switch
June 10, 2021

Ordered a bike rack from Quadratec online. No mention that it was backordered until after I made payment. Who the hell knows when It'll show up. I do feel a bit better about it now because I met a woman at a party that was looking to order a a bike rack and I told her about my experience with Quadratec. Suck it Quadratec

Quadratec attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 11, 2021
Hailey L. Quadratec Rep
over a year old

Hello Paul,

I am sorry to see that. We do have the bike rack listed on the website as: "Pre-Order" Pre-orders start shipping June 1 this is in the box with the pricing for the item. We do list when the items are in stock on the website. I do apologize for the delay. We will get that bike rack shipped out for you as soon as we receive this into stock.

Thank you,
Hailey

Tennessee
1 review
0 helpful votes
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Great experience all products in one location
October 31, 2022

Great experience all products in one location. It was great until i got to this stupid survey. I dont care to tell you the product was great but asking me to right a paragraph about a freaking wiring harness is rediculous.

Date of experience: October 31, 2022
Massachusetts
1 review
0 helpful votes
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Purchased shifter extension for 95 YJ
August 14, 2021

Purchased shifter extension for 95 YJ.
The overall length is perfect, But the threads do not go far enough inside it causing it too not screw on flush. It leaves a 1/8 to 1/4 inch gap where it connects that is very noticable. The male threads are also slightly short making it difficult to use factory locking nut for the shifter knob.

Overall it does work to extend the shifter making shifting much more comfortable, but looks poor.

Date of experience: August 14, 2021

Overview

Quadratec has a rating of 2.8 stars from 7,579 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Quadratec most frequently mention wrong part, credit card and long time. Quadratec ranks 8th among Auto Accessories sites.

service
952
value
58
shipping
55
returns
44
quality
7,392
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65,585 reviews
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