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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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Website easy to use great selection, quick shipping.
I have been dealing with your company for about 25 years and have never had one complaint. Even when the wrong item was sent by mistake you made it right immediately no questions asked. I will not shop anywhere else for my Jeep products.
It was very easy order process. The order arrived fast too. Thank you.
Usually have a good selection of parts. I love the full parts list (although it was more difficult to find that I could have been).
Quick shipping with updates when item shipped, tracking and delivery emails! The item fit perfect and works as described! Will definitely order again!
Easy shopping and ordering. One item that I did not order was included, customer service has been helpful with returning that item.
Excellent service and quick delivery, I always use them for jeep parts
Becoming my go-to for Jeep stuffola because of price, general availability, and instructional videos are quite good!
Quadratec, is a good company. A little more shipping info would be good!
I purchased these because of the price, they are not OEM but fit perfectly. Ordering online was simple and the item was shipped quickly. I am happy with the quick service and the quality of the parts.
Inquired about pintler wheel for Gladiator JT. Discription Included JT but fitment did not. Had a live chat with Baily who notified me it would fit JT and she would have that corrected in the fitment.
I received my order in a timely manner but was missing one price that never showed up but showed delivered? I was able to chat online with a representative that explained it had been lost in transit, then overnighted the product at no extra cost. It was an overall good experience :)
Quick turnaround. I like purchasing from Quadratec they have competitive prices.
It took over a week to get the complete order, antenna is to big to be used as a am/fm antenna due to the fact that it is wipped around too much by the wind at highway speeds.
Easy site to navigate, price seemed reasonable, only issue is that FedEx delivered to neighbors, rather than our home,
Fast response easy to navigate and find what you want
These are good looking wheels, great for the price.
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
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