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Quadratec enjoys a strong reputation for high-quality products and reliable service, with many customers expressing satisfaction with their purchasing experience and the promptness of delivery. The company is praised for its knowledgeable customer service, which effectively addresses issues and provides helpful guidance. However, some concerns have been raised regarding shipping delays, missing items, and product packaging, which occasionally detracts from the overall experience. While customers remain loyal and often return for additional purchases, improving shipping accuracy and response times could enhance customer satisfaction further.
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All good all good all good all good all good all good
Easy plug and play cord for the trailer lights. Exactly what was advertised.
Easy to use and fast check out making a simple and easy way to buy. Thank you
I will only order from quadratec ever again. Extreme terrain was the worst but I've ALWAYS had nothing but great service from quadratec. THANK YOU
Somewhat difficult to locate items on web site even though I knew what I was looking for.
Great experience with customer service and quality product.
Great product! We love it. It fits our Jeep well and expect to use this rack for many years.
User friendly website and simple checkout. There is a wide selection of products applicable to my needs.
Experience was great! Shipping was fast. My only complaint is that I didn't receive a notice that it had been shipped or a tracking number.
I appreciate that you have first time customers call in to verify that it is them ordering the parts as an anti-fraud measure. Beyond that, parts arrived shortly after confirmation, and the service was excellent. The clips unfortunately did exactly what the clips do: one broke while I was pushing it in to the slot.
Great communication
They consistently followed up during the process and after to make sure I was satisfied.
Website was easy to navigate and product was based on my jeep year and model.
Site is easy to use; you don't have to set up an account if you don't want to, but I wanted to. The Quadratec folks are great doe keeping one informed on your order's progress--looking forward to a confirmed delivery date is nice.
Great fast shipping very good quality parts always have the rare little parts in stock
I have a very nice purchasing experience with the vendor and will be using them again.
All items showing "in stock", we"ll wait and see when it gets here. Update, all items arrived promptly and in perfect condition. Quality and fit is excellent. Highly recommend.
Very easy to find the product I needed and fast delivery!
Friendly people easy ordering, and fast delivery what more could you want? I'm totally happy.
Shopping was easy
The product doesn't work as the sides blow out and are not snug as needed
Answer: Yes, we do ship to Oman. During checkout you would just choose that from the drop down menu or you can contact our sales department and they can help get an order in place for you. Thank you
Answer: Emails are never answered, even with multiple tries.
Answer: No, manufacturer has a contract with recycled steel. Check your warranty if there is one. Good luck
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