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Quadratec

How would you rate Quadratec?
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Illinois
1 review
1 helpful vote
Follow Shawn H.
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Horrible company
October 1, 2019

They have poor customer service and poor quality parts. They wouldn't even send me a shipping label to return there cheap stuff back to them...

Date of experience: October 1, 2019
Wisconsin
1 review
0 helpful votes
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Fast and easy as always, parts are always high quality with easy instructions. I will always choose Quadtratec first for all of my Jeep needs!

Date of experience: October 21, 2021
Michigan
1 review
2 helpful votes
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Wanted wet okole seat overs for a 2015 wrangler. I was debating whether to go through the wet okole website or to order through quadratec. My husband looked prices and quadratec was slightly cheaper and the website stated if I ordered that day I would receive by December 23rd (it was dec 3rd at time of order). I called customer service dec 23rd because I still had not received my order and their website said they had not shipped out until the 22nd. The sales guy told me that I would of had to order prior to December to get by the 23rd. I argued that the webite said differently. He told me to call customer service on Friday the 26th because they were closed over Christmas. I did call today. The customer service guy told me that I would of had to order express shipping to receive by the promised date. I explained that I had ordered express shipping and they called me and told me I could not do express shipping on this order. Also the website never stated I had to order express shipping. He said there was nothing he could do unless I wanted to send he seat covers back and get a refund. I finally received the seat covers about five minutes ago and I love them... but I will not be ordering through this site again. They have crappy customer service and are apparently not opposed to false advertising. I think for my $654 order I could at least have gotten by Christmas.

Date of experience: December 26, 2014
Texas
1 review
0 helpful votes
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I placed my order, then I canceled 30 after way before the order shipped and you guys still sent it.

Quadratec attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 16, 2021
California
2 reviews
0 helpful votes
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Good options for my YJ
October 11, 2021

Good options for my YJ. I don't really recall my experience. Maybe have more accessories to choose from for YJ's.

Date of experience: October 11, 2021
California
1 review
0 helpful votes
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I was looking for a full width bumper that was American made and affordable. The Hyline bumper is it.

Date of experience: February 28, 2024
Washington
1 review
0 helpful votes
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Price was great!
April 14, 2022

Price was great! Parts arrived in good shape. This company seems to be a good source for Jeep YJ parts.

Date of experience: April 14, 2022
Colorado
1 review
0 helpful votes
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Great to work with
May 28, 2021

Great to work with. Very good customer service! Neeed to adjust order and went soothly. Product came in reasonable time and well packaged.

Date of experience: May 28, 2021
Maryland
1 review
0 helpful votes
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Great
October 12, 2022

Great. Delivery was late but was understoodable because of the hurricance. Everything is perfect but manuals looks old and need to be updated.

Date of experience: October 12, 2022
Texas
1 review
0 helpful votes
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Very good experience
May 17, 2021

Very good experience. Only gave 4 stars due to the big Bestop logo on the back of the top that wasnt in the description. Quadratec offered to return.

Date of experience: May 17, 2021
Wyoming
1 review
0 helpful votes
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Great experience, but was unable to find all the parts...
January 16, 2023
Updated review

Great experience, but was unable to find all the parts I need for a 1971 CJ5. The speedometer cable was close to correct, but not at exact fit.

Date of experience: January 16, 2023

Thanks you
May 29, 2022
Previous review

Thanks you

Date of experience: May 29, 2022
Illinois
1 review
0 helpful votes
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It's always been great I usually get my orders within...
May 8, 2021
Updated review

It's always been great I usually get my orders within 3 days, but I have one order I've been waiting for 3 months and still haven't received.

Date of experience: May 8, 2021

It's always been great I usually get my orders within...
April 29, 2021
Previous review

It's always been great I usually get my orders within 3 days, but I have one order I've been waiting for 3 months and still haven't received.

Date of experience: April 29, 2021
Ohio
1 review
0 helpful votes
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Ok, for the first time
March 8, 2022

Ok, for the first time. Knew what I wanted from perusing the catalogue. I felt it would solve a probem i had had with van hinges binding up.

Date of experience: March 8, 2022
Arizona
1 review
0 helpful votes
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So far it has been easy to navagate but havnt recieved any merchandise. Top i ordered is back ordered but have heard good things about you

Date of experience: December 29, 2021
Texas
1 review
0 helpful votes
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Quadratec has the best prices and product
July 20, 2021
Updated review

Quadratec has the best prices and product
I always look at your site first
I moved from philly to Texas In 03, jeep stuff is high here in tx

Date of experience: July 20, 2021

Quadratec has the best prices and product
July 12, 2021
Previous review

Quadratec has the best prices and product

Date of experience: July 12, 2021
Texas
1 review
0 helpful votes
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Easy as 123!
May 7, 2021
Updated review

Easy as 123! Y'all always have what i need in stock! The other site (ET)is always out of stock when i need something. Thx Quadratec you ROCK!

Date of experience: May 7, 2021

Easy as 123!
April 29, 2021
Previous review

Easy as 123! Y'all always have what i need in stock! The other site (ET)is always out of stock when i need something. Thx Quadratec you ROCK!

Date of experience: April 29, 2021
Texas
1 review
0 helpful votes
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I like the huge variety of products offered and the shipping options. It's always easy to brouse and buy.

Date of experience: May 21, 2021
Colorado
1 review
0 helpful votes
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The Bimini top is good quality however the engineering around attaching it is crazy and pointless. Looking to return/refund.

Date of experience: July 21, 2021
Illinois
1 review
0 helpful votes
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Mirrors vibrate and whistle
August 12, 2021

Mirrors vibrate and whistle. I've tightened them as tight as I can and tried caulk around the trim ring.

Date of experience: August 12, 2021
Indiana
1 review
0 helpful votes
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Easy, peezy!
December 16, 2022

Easy, peezy! The selection of Jeep parts is outstanding. Ordering is easy and customer service has always been helpful.

Date of experience: December 16, 2022

Overview

Quadratec has a rating of 3 stars from 7,684 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Quadratec most frequently mention customer service, fast delivery and great experience. Quadratec ranks 8th among Auto Accessories sites.

service
960
value
58
shipping
55
returns
44
quality
7,496
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