jessica w.

Wanted wet okole seat overs for a 2015 wrangler. I was debating whether to go through the wet okole website or to order through quadratec. My husband looked prices and quadratec was slightly cheaper and the website stated if I ordered that day I would receive by December 23rd (it was dec 3rd at time of order). I called customer service dec 23rd because I still had not received my order and their website said they had not shipped out until the 22nd. The sales guy told me that I would of had to order prior to December to get by the 23rd. I argued that the webite said differently. He told me to call customer service on Friday the 26th because they were closed over Christmas. I did call today. The customer service guy told me that I would of had to order express shipping to receive by the promised date. I explained that I had ordered express shipping and they called me and told me I could not do express shipping on this order. Also the website never stated I had to order express shipping. He said there was nothing he could do unless I wanted to send he seat covers back and get a refund. I finally received the seat covers about five minutes ago and I love them... but I will not be ordering through this site again. They have crappy customer service and are apparently not opposed to false advertising. I think for my $654 order I could at least have gotten by Christmas.