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PurseValley

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Texas
1 review
0 helpful votes
Follow JoAnne H.
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Getting ready to take an oversea trip and was looking for a carry on large enough but not too large and also double as a purse. Ordered on a whelm but am so pleased with the product when I got it. It is just PERFECT!

Date of experience: April 28, 2017
South Africa
1 review
8 helpful votes
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Scammers!
October 10, 2020

Made a huge order few months ago and received nothing! Order: Dishwasher, hairdryer, containers, dishwash racks and many more! Paid for everything and received nothing! I was scammed! They stole my money! Send emails regarding my order with no reply. Where can I report these scammers? Can anybody please help me with info

Date of experience: October 10, 2020
West Virginia
1 review
0 helpful votes
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I ordered three items in July: a YSL monogram, a Gucci marmont, and Fendi sunglasses. On 8/26/17 I got my items (albeit without any tracking number, emails, etc.) in a bunch of bubble wrap. But have hope! My items look and feel so authentic and despite all my stress of getting scammed, I'm still a (mostly) happy customer.

Date of experience: August 28, 2017
Maryland
2 reviews
3 helpful votes
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Reliable company
July 22, 2015

I have made 2 purchases from pursevalley, and the experience was great! I am telling you, from the start, I was apprehensive. But, pursevalley has a toll free number, and all my questions were answered, so I paid via WU, and I had both orders in less than a week, AMAZING! On to the bags... GORGEOUS! I have many authentic pieces and these a really nice quality and the leather smells good, cavas is great. My Damier Azur seems a tad thicker than my DE, but I think that's common. Stitching is solid. For those picky, picky, people, no one will ever know unless they crawl in your bag with a magnifying glass. Lol. Love my babies! Order with confidence!

Date of experience: July 22, 2015
Philippines
2 reviews
0 helpful votes
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This company is absolutely amazing! I just received my Hublot watch and it is beautiful! I am absolutely in love. I was a little skeptical at first, but because my friend recommended the company to me, so I decided to try them out. My watch was delivered in almost a week. 100% worth the wait!

Date of experience: May 12, 2021
New York
1 review
4 helpful votes
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I absolutely love it
January 17, 2017

I bought two items from this place a bag and a wallet And the only thing I can say is that I am very happy. The items look authentic, and the shipping was really fast. I recommend this website. I did not have any problems. Communication is great. I decided to pay with my checking account and I do not have any charges or anything like that. This was my experirience and I will continue to buy from this place. I rate it 10 starts.

Date of experience: January 17, 2017
Colorado
1 review
5 helpful votes
Follow Batchuluun M.
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I bought a purse on their site and decided to return it. I understood it wouldn't be cheap. I requested a shipping return address and they constantly ignored me! I have sent many emails and they only responded at first. Buyers beware! It is so bad.

Date of experience: July 8, 2017
Texas
1 review
0 helpful votes
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Love my purse I ordered from PurseValley. All transactions went great. I received my purse much faster then I thought I would. The quality was great inside and outside. I'm very pleased with this product, and the price wasn't bad either.

Date of experience: February 7, 2017
Florida
1 review
0 helpful votes
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Give it a all 5 star rating! From ordering to delivery to product just awsome! Was kept in constant touch where the package was when I can expect delivery and wow when I did get it the product was so so beautiful! I love my bag thank you!

Date of experience: March 21, 2017
Washington
1 review
20 helpful votes
Follow Kathy D.
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I reviewed a bit a bit ago and happened upon another am similar site purses alley.cn versus purse valley.cn
I'm thinking ppl *might* have the wrong website!
Just a thought as pursevalley.cn has been great to me...
I'm not paid and the customer service has been wonderful and the products I've received have been great!
PS - I just received a replica watch a little over a month ago from pursevalley.com and I am very pleased. Excellent look - packaging was great and other than just one issue which is the one spot ( the model name isn't imprinted under the brand name isn't there - but barely noticeable) other than that it's a terrific replica watch. It's a Breitling replica and I'm very pleased with it.
So, all in all - pursevalley.com has been very good to me.

Date of experience: June 17, 2016
Florida
1 review
123 helpful votes
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I ordered a LV suitcase for over $600.00 from PurseValley. I found the same EXACT suitcase on another similar site for $200.00. FREE SHIPPING. I told PurseValley and asked for at least a discount. They would not give anything. I wouldn't buy from this site again as there is another site cheaper and quality is the same! Private email me for the site address.

Date of experience: October 7, 2015
Texas
1 review
2 helpful votes
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I bought a beautiful YSL purse from PurseValley. I used it twice and the magnetic catch broke. I have called numerous times and they refuse to replace the purse. Was told that I would receive a replacement catch but it has never arrived. The catch cannot be replaced because it is connected to the YSL logo on front of purse. They will not listen. Sent pictures and they never responded after they asked for the pictures. They refuse to replace the purse. The purse cannot be used -- a complete waste of $450. DO NOT BUY FROM THIS COMPANY! Give your money to charity.

Date of experience: January 17, 2017
South Carolina
1 review
11 helpful votes
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DON'T BE TEMPTED
July 1, 2016

My order arrived and it literally STUNK. It must have gotten wet in the shipping container. I tried everything, and it still smelled worse than $#*!. Everyone in the room could smell it and we all started sneezing. They wouldn't exchange or refund.

Date of experience: July 1, 2016
New Zealand
1 review
0 helpful votes
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Highly recommend!
May 14, 2021

Pursevalleyfactory are the pioneers in this field. This was my fourth purchase from them and I couldn't be happier. The huge collection they have I bet you can't leave the site without liking a product. The thing I like about them is that they always keep in touch and keep you updated with the status of the shipment. Highly recommended!

Date of experience: May 12, 2021
Canada
1 review
15 helpful votes
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SCAM! It's a 0
December 22, 2016

I tried to make a purchase for 485$ and they wouldn't speak to me on the phone. I called 11 times in one hour. The girl answered the first few times then put me on this endless lineup that says you're number 6 and it takes 8 minutes the same thing by the way each of the 11 times I called. When you get to number 1 it's a voicemail. The girl just wouldn't speak to me after the 3rd call and would either hang up on me or put me back into the lineup. I cancelled my credit card and visa is sending me a new one. They said at Visa that the site is listed as a scam in their security and dispute departments. It's not worth it. Disgusting human beings.

Date of experience: December 22, 2016
New Mexico
1 review
0 helpful votes
Follow Judith R.
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I was a little leery about ordering from this website I normally get my bags directly from Louis Vuitton but I'm glad I did. I saved a lot of money and these bags look identical to my Louis Vuitton. Thank you I will be ordering again!

Date of experience: May 17, 2017
Texas
1 review
2 helpful votes
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I am Happy
March 14, 2017

Very pleased with my bag, I never expected it to get here was quick as it did.
I got in in one week from ordering date. After they called to verify my credit card which I felt good about that, then they shipped my bag that day. After I opened my package and viewed my bag I noticed that the leather on the handle straps was a little lighter in color than the real Louis V. so I rubbed a little oil on it and it looks amazing. I got the Neverfull MM... the red on the rim on the handles straps is a little brighter, so I took a light brown magic maker to it. I am so please with the way it looks for the money I paid for it... Can't wait to buy another one...

Date of experience: March 13, 2017
New York
1 review
0 helpful votes
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Me Too
August 11, 2017

I placed an order in early July for a handbag worth $285. I sent them an E check just like everyone else and I asked him to apply a $50 credit that was do me from a prior incident, and being no one had responded to me in two weeks, I called my bank and told them not to allow these people this company to take money out of my checking account and I sent them an email letting them know that my bank would not be allowing them to take money from it and please cancel my order. But in the meantime they called me at least four to five times leaving messsges. I didn't understand the messages on my answering machine because that was in Chinese. I do not speak or understand Chinese. I never answer them because I was not home but all these calls were on my answering machine. I then received an email from them indicating that my order was canceled. Beware of them.

Date of experience: August 11, 2017
Sweden
2 reviews
6 helpful votes
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Cool
March 27, 2015

I don't know what to say about them I think if you decide to buy a replica from a website you need to be prepared for everything but this website looks very good and my order was shipped in 7 days I payed with Credit Card and first I was concerned but when my bag arrives everything disappear, always there will be unsatisfied customers and always will be bad reviews because we are different and this is a good thing, I'm not working for them I am a single mum with 4 kids and I don't have money to save for a real designer handbag. I love my bag from PurseValley and definitely I will be a return customer. :)

Date of experience: March 27, 2015
Ashley E. PurseValley Rep
over a year old

Thank you for nice review!

Washington
1 review
5 helpful votes
Follow Basia P.
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I am VERY disappointed with the item!
I have purchased from them before and this is not the same quality. This is not a AAA quality replica, and I've emailed several times with ONE response of a $30 store credit and nothing else? No more communication after I sent several additional emails questioning them. Not acceptable for something of this quality. BUYER BEWARE

+1
Date of experience: June 7, 2017

Overview

The company has garnered a mixed reputation, with many customers praising the high quality and authenticity of the replica products, as well as the responsiveness and helpfulness of the customer service team. Fast shipping and reasonable pricing have also been frequently highlighted as strengths. However, significant concerns have been raised regarding service delays, particularly with order fulfillment and inventory issues, leading to frustration among some customers. Additionally, there are reports of negative experiences with customer support and potential security risks related to payment methods. Overall, while many customers express satisfaction, inconsistencies in service quality remain a notable concern.

This summary is generated by AI, based on text from customer reviews