I felt compelled to write this review after all the negative reviews. I made a purchase on July 2017 and like a lot of others I was informed of delayed shipping because of warehouse change. I was happy with the ongoing correspondence I received. When I noticed all items on site we marked sold out I quickly asked the reason and was given a prompt and reasonable explaination. Although site was then taken down I still received an email when shipping resumed. On August 16 I received my purchased item and it is beautiful. I can't speak for others experience, but mine was positive. Yes, it took longer than I expected but that was made clear to me on several occasions and I was completely satisfied.
Purchased a Prada purse for my wife. Good communication from purchase to delivery. Took about 14 days (to USA). Product looks perfect. Went to Prada in Scottsdale and they could not tell it was a replica. I'll purchase again.
Definitely will be using Pursevalley again in the future. The pricing was great and the customer service has been phenomenal. I will recommend this company to friends and family for sure.
I was very skeptical but then after all the good reviews I decided to order from them somtime in May. Customer service was great and made me feel comfortable about my purchase. It did take 3 weeks but I suppose its coming from china so okay. I love the bag so much so recently I decided to check the website back out and I can not find it. Now I see all these scam reviews and im worried.
I have never had a bad experience with pursevalley. Just received the three bags I ordered within ONE WEEK. Their customer service was amazing and responded to every email I sent. I was weary to make such a big purchase, however, I spoke with an employee on life chat for about an hour and she assured me it was legit - SHE WAS RIGHT. If you're worried about receiving your products, don't listen to the trolls saying they wont come - seek out communication with the site. Amazing experience. Thank you!
I bought several bags from Purse Valley in a lapse of 4 years. Their customer service was always great and try to fix any dissatisfaction that I had with their products by giving me big discounts or free stuff. Over all my experience was more good than bad and I'm very sad that they are gone...
BTW, I'm not an expert on real LV bags but I had sold two bags and two of my wallets to a lady who owns several real LV bags and she liked the quality stating that they easily pass for the real ones.
I love shopping on this website. PurseValley product is the BEST, just like the original, you can not even tell the difference. Customer Service is very helpful. Recommend this site to anyone who will love to save money just to have a luxury bags. AAA++++++ website!
I just bought 3 purses., 2 Burberry and I Hermes. They are wonderful quality and look real. The company is difficult to get in touch with but they promised it would come before Christmas and it did! I am planning to buy more from them soon! This is the third time I have bought from them and I am never disappointed.
Although I was skeptical after reading the reviews, but I am pleased I took a leap of faith. I called customer service in regards to my order, they walk me thru the entire process from the length of time it would take from payment to product delivery.
I received the product and I am pleased thank you.
I had this bag for about a week now I wanted to test it outside and I love it u can't tell the difference I matched this bag side by side with the real one and u can't even tell. I will always get my bags from here it's def worth the money don't hesitate to buy! Keep up the good work PV :)
Overview
PurseValley has a rating of 3 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PurseValley most frequently mention customer service, great quality and real thing. PurseValley ranks 1st among Blog sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members