website thubmnail of PurseValley

PurseValleyReviews 450

3.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate PurseValley?
grey star
grey star
grey star
grey star
grey star

PurseValley Reviews Summary

The company has garnered a mixed reputation, with many customers praising the high quality and authenticity of the replica products, as well as the responsiveness and helpfulness of the customer service team. Fast shipping and reasonable pricing have also been frequently highlighted as strengths. However, significant concerns have been raised regarding service delays, particularly with order fulfillment and inventory issues, leading to frustration among some customers. Additionally, there are reports of negative experiences with customer support and potential security risks related to payment methods. Overall, while many customers express satisfaction, inconsistencies in service quality remain a notable concern.

This summary is generated by AI, based on text from customer reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow Ariela M.
Unfollow Ariela M.
Share Review
Report Review

Exalent replica
May 17, 2017

Very good replica on all, very good personal service, trustworthy,
Fast delivery, love it, the price could be less

Date of experience: May 17, 2017
New Mexico
1 review
0 helpful votes
Follow Judith R.
Unfollow Judith R.
Share Review
Report Review

I was a little leery about ordering from this website I normally get my bags directly from Louis Vuitton but I'm glad I did. I saved a lot of money and these bags look identical to my Louis Vuitton. Thank you I will be ordering again!

Date of experience: May 17, 2017
Thailand
1 review
1 helpful vote
Follow Audrey B.
Unfollow Audrey B.
Share Review
Report Review

USE THIS LINK FOR 10% OFF AT PURSEVALLEY: https://goo.gl/8Zpo3E

I bought a replica Hermes Birkin from pursevalley recently, now I was a little bit skeptical at first like you probably are, I paid via western union for the discount.

After I ordered, the customer service reps contacted me to confirm my order, they were very polite and professional and answered any questions I had(and told me about their 100% refund guarantee if anything went wrong).

The bag came around 1 and a half weeks later, and it's amazing! It's real leather and it feels so real! I can't wait to wear this on a night out. What are you waiting for? Get your replica from pursevalley today!

Date of experience: May 14, 2017
Massachusetts
1 review
0 helpful votes
Follow Nina P.
Unfollow Nina P.
Share Review
Report Review

I love shopping on this website. PurseValley product is the BEST, just like the original, you can not even tell the difference. Customer Service is very helpful. Recommend this site to anyone who will love to save money just to have a luxury bags. AAA++++++ website!

Date of experience: May 12, 2017
New Zealand
1 review
0 helpful votes
Follow Nic J.
Unfollow Nic J.
Share Review
Report Review

I am thrilled with the service I received from Pursevalley. They were professional and kept me up to date with delivery timeframes.
My purchases arrived well packed and in excellent condition and I am so pleased with them. The quality of my bag and wallet is excellent.
I will definitely be buying from Pursevalley again in the near future.
Thank you.
Nic, New Zealand

Date of experience: May 11, 2017
New York
1 review
0 helpful votes
Follow CHARLENE P.
Unfollow CHARLENE P.
Share Review
Report Review

OUTSTANDING
May 8, 2017

This is my first of many in the future purchases from Purse Valley. Not only the quality of the handbag out standing the customer service and attention to detail was far superior to anything I've ever ordered. I just recommended to my neighbor.

Date of experience: May 8, 2017
California
1 review
4 helpful votes
Follow Ryan Z.
Unfollow Ryan Z.
Share Review
Report Review

A couple of year ago Purse Valley had really nice reproduction hand bags and they also had very good customer service. That has changed dramatically in the last year to year and a half. We ordered quite often from them so we know. Learn from our mistake and stay away from this company.

The last Louis Vuitton purse we received was made from RUBBER. I'm serious. It was horrible. When i contacted them they offered us a site credit of $24... for a $240 purse! The Louis Vuitton purse we ordered just a couple of months before that lasted all of a WEEK! Then the hardware started failing in multiple locations. Their solution? Oh, just GLUE it together.

So, you might get lucky and get a decent reproduction. Out of the 12 hand bags we've ordered over the last 4 years I would say 8 have been great. The problem is that the 4 bad ones have all been in the last year. They are taking advantage now and shipping out really bad quality. The bigger issue is customer service. They know they are in China and that you can't touch them so they ACT like they have good service, but they really, really could care less about you and won't help you at all.

Last, their shipping rates aren't accurate. Be prepared to pay another $40 at delivery if you want your package. Their response to that? Sorry, can't help you.

Look, they had a great thing going for awhile, but that is long in the past now. Stay away. You've been warned!

Date of experience: May 8, 2017
Thailand
1 review
3 helpful votes
Follow Jane S.
Unfollow Jane S.
Share Review
Report Review

USE THIS LINK TO SAVE 10% AT PURSEVALLEY: https://goo.gl/8Zpo3E

I bought a louis vuitton neverfull from pursevalley, now I have a real one but it's quite old. I ordered about 2 weeks ago and it arrived today, the replica literally looks exactly the same as the real one did when I bought it.

I've heard bad things about LVs quality recently and how it's declined, so just save yourself the money and get yourself a high quality replica.

Date of experience: May 5, 2017
Louisiana
1 review
0 helpful votes
Follow Fred m.
Unfollow Fred m.
Share Review
Report Review

I recently purchased 2 watches and a purse from PurseValley.cn. I had bought several other watches from PurseValley and its sister site, Perfect Watches, in the past so I knew I will get great looking and quality replica watches. However, my wife was totally amazed at the quality and craftsmanship of the purse she purchased. We expected a mediocre and cheap looking purse but what we received looked high quality, identical to the real purse and very rich. As usual, their sales support team is cordial and responsive. That is one of the main reasons I continue to buy from them.

Date of experience: May 4, 2017
New York
2 reviews
9 helpful votes
Follow Caryn m.
Unfollow Caryn m.
Share Review
Report Review

Buy one on eBay if you can't affford a new one this purchase will get you arrested no way is it worth it and the company is horrible

Date of experience: May 3, 2017
Texas
1 review
5 helpful votes
Follow Jamey G.
Unfollow Jamey G.
Share Review
Report Review

I have not yet received my purse so my review is solely based on the HORRIBLE customer service I have experienced. I have sent three emails, two SMS texts, left two voicemails, started two online chats and tried calling three times only to wait ten minutes each time and be disconnected when I was the first person in line to speak with a representative. I have not received a follow-up email, voicemail- NOTHING! I am flabbergasted at the horrible customer service. I will never order with them again.

Date of experience: May 3, 2017
Italy
1 review
3 helpful votes
Follow andrea a.
Unfollow andrea a.
Share Review
Report Review

Why Not?
April 28, 2017

Hi guys...
To cut off all the problems and fears of the customers and possible customers why you don't introduce the payment at the receiving of the stuff... So everybody's will be happier and more relax to buy on your site!
I will do for sure in this case but until there...:-( So if you can explain... Why don't introduce this payment method? You will be the first and innovative...
Free suggest by me...

Date of experience: April 28, 2017
Texas
1 review
0 helpful votes
Follow JoAnne H.
Unfollow JoAnne H.
Share Review
Report Review

Getting ready to take an oversea trip and was looking for a carry on large enough but not too large and also double as a purse. Ordered on a whelm but am so pleased with the product when I got it. It is just PERFECT!

Date of experience: April 28, 2017
Illinois
1 review
0 helpful votes
Follow Bridget p.
Unfollow Bridget p.
Share Review
Report Review

Pleasantly surprised!
April 28, 2017

Could not be happier with the quality of these bags! I have compared these to the real ones I have and I will never buy a real Louis Vuitton again! The details are all there... no one would ever know! So happy with my purchase! Definitely buying more from purse valley!

Date of experience: April 28, 2017
North Carolina
1 review
0 helpful votes
Follow Jeanette B.
Unfollow Jeanette B.
Share Review
Report Review

Excellent product
April 27, 2017

I enjoyed my Neverfull GM, it is identical to the original! Great customer service! I will be ordering again in the future from Purse Valley.

Date of experience: April 27, 2017
Thailand
1 review
3 helpful votes
Follow Charlotte W.
Unfollow Charlotte W.
Share Review
Report Review

USE THIS LINK TO SAVE 10% AT PURSEVALLEY: https://goo.gl/8vKeZ6

I bought an LV speedy 30 from pursevalley and it literally looks identical to the real thing, I've had it for several months now and it's been a daily user for me, yet it shows no sign of wear.

LV's quality has declined significantly recently, so why waste $$$$$ on a "Real" one, when you can get something of the same(or probably better) quality for MUCH less?

Don't be stupid and buy a replica already, spend the money on a gift to make someone happy.

Date of experience: April 26, 2017
Pennsylvania
1 review
4 helpful votes
Follow Meredith M.
Unfollow Meredith M.
Share Review
Report Review

I never thought I would be a replica. I have several real purses and just saved my money for the real thing. NEVER AGAIN. I have bought four LV purses from this company and will keep buying. I cannot tell the difference even when putting the real and fake next to each other. I am a picky person and don't undrstand the negative reviews.

Date of experience: April 25, 2017
Ruthie m.
New Jersey
2 reviews
0 helpful votes
Follow Ruthie m.
Unfollow Ruthie m.
Share Review
Report Review

This vendor was amazingly attentive and committed to ensuring I was a satisfied customer. You will not be dissapointed in your purchase.

Date of experience: April 21, 2017
Texas
2 reviews
0 helpful votes
Follow Tracy R.
Unfollow Tracy R.
Share Review
Report Review

Great Quality!
April 20, 2017

I received my belts and bracelet and they are wonderful. The belts are so cute and the quality is great! The bracelet is super cute and I love them all. I received them about a week after my order. Great products! Would definitely buy again!

Date of experience: April 20, 2017
Hawaii
1 review
0 helpful votes
Follow Erin V.
Unfollow Erin V.
Share Review
Report Review

Always impressed
April 19, 2017

I have made multiple orders over the years and Purse Valley never fails to satisfy. I have a collection of their bags alongside my LV bought from the store and people are unable to tell them apart. I would order with confidence!

Date of experience: April 19, 2017