I bit the bullet and placed an order on 6/29/17 (paid with e-check) got the confirmation email and after that everything went down hill. My ordered was taking forever to process(close to two weeks) although the money was withdrawn from my bank account two days after I placed the order, then I got an email saying there's a delay with my order due to some issue they've encountered with their warehouse/shipping. Eventually I got tired of waiting and cancelled my order on Friday 7/20. I'm waiting a few days for purse valley to refund me my money, or I'll be filing a complaint with BBB and disputing the transaction! Absolutely horrible experience. Wish I would've followed my mind and not order from them to begin with! Now their entire site has listed all the items as "sold out" Beware of this dishonest company.
Do not order from this site!
Ordered a bag as a Christmas present from my husband. It broke a week after using it. I complained over 2 months ago and they have done nothing and are now ignoring my emails.
Cannot believe they have taken £180 and then want nothing to do with me.
I see a lot of people writing negative reviews about PV but I have been ordering from them for 5 years. What you see on the pictures is what you get. If they make a mistake with your bag they will give you credit towards another bag of your choice. I'm not sure if the bad reviews are real. Or I have been extremely lucky!
Hi guys...
To cut off all the problems and fears of the customers and possible customers why you don't introduce the payment at the receiving of the stuff... So everybody's will be happier and more relax to buy on your site!
I will do for sure in this case but until there...:-( So if you can explain... Why don't introduce this payment method? You will be the first and innovative...
Free suggest by me...
This is my first of many in the future purchases from Purse Valley. Not only the quality of the handbag out standing the customer service and attention to detail was far superior to anything I've ever ordered. I just recommended to my neighbor.
I was as many people afraid to order a bag from purse valley, because of all the bad reviews. I thought that if anybody was gonna be tricked it was me, but I didn't and I got my bag within 10 days. I brought a yves Saint Laurent monogram college bag medium, and I messaged back and front with them, and the only reason why I didn't give them 5 stars is because their costumer service took some time to write back. I am so happy for my bag and are definitely gonna order again!
New site that came up that looks eerily close to PV is now online. Check it out and post your reviews about it, and try to contact their customer service as I will do the same. Www(dot)ready7a(dot)com
I ordered a copy Birkin then read the reviews. Most of the reviews are very mixed and I was worried. Interestingly the very bad reviews are also written n very bad English making me wonder if it's the competition. I decided if my bag was of poor quality it may be money wasted but a lesson learned. For me my bag arrived very quickly, it is an outstanding copy, I didn't have to contact customer service so no comment there. I haven't been bombarded with lots of promotional emails since I bought my bag and there has been no fraudulent use of my credit card. I will be buying more.
I ignored all the bad reviews and went ahead with it anyway because I really needed a nice gift for my other half. Firstly the order was delayed! Then when I got the bag it was beautiful however within a months time the bag ripped. So much for their quality check!
When I got in touch with them they would not reply till I actually called them international rate and finally they reported it, they started saying because I got to them so late they wouldn't give me an exchange or refund. I did say I don't want a refund, il even send the bag back for them to replace the part. They started saying they are going to send out a replacement handle that I can get fixed here and they can't do anything else.
So what can I do I agreed. A month later a part came but it was the wrong part!
Now I'm still waiting after countless emails and calls its been nearly 6 months.
So do you really think this is a place to buy? Go else where seriously these guys are a waste of time and no where near helpful.
I have made several purchases through this site. All products are of the highest quality, the follow through regarding shipping and the status of my orders has been excellent, and I fully expect to place additional orders in the future. An overall great experience, which I unconditionally recommend!
Answer: Good Luck! I bought purses and Watches. The purses are great as far as quality but if you get sent the wrong one or the wrong watch they make u return it to China NO JOKE, never send u a replacement and u are out the money and all the re-shipping fees. Its pot luck really. What I did receive in purses was of good quality but me personally work too hard for my money to take a 200.00 and 300.00 hit because of their mistakes so I wont order from them again. If you have to return something they are horrible to deal with and you kinda are just out the money and will get the run around. If I knew that I would of just kept the wrong watch cause now I paid for it and paid to send it back too and still have no watch. Online shopping. Its always a Risk! Just my exp with them and nope i wouldnt order again. I get burned once in life and I learn... thats all
Answer: I got my replica from this website. They accept several of payment methods including credit card and paypal, the products are little bit costly, but is still acceptable because the authentic bags are too expensive and I couldn't afford at all. What you pay for is definitely worth with what you get! http://www.mybrandcity.com/
Answer: They're a rip off of pursevalley.cn. The new site is pursevalley.ru
Answer: Go to Purse Valley Factory. Purse Valley was their resaler. I just bought purses from Purse Valley Factory - wonderful!
PurseValley has a rating of 3 stars from 434 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PurseValley most frequently mention customer service, great quality and real thing. PurseValley ranks 1st among Blog sites.