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PurseValley

How would you rate PurseValley?
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California
1 review
5 helpful votes
Follow Katie M.
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My package was OPENED by the Dept of Homeland Security and I was charged $111.50 before I could pick up my package from the US Post Office!
Nothing was damaged but it took forever for the Postmaster to figure out how to handle this. Be aware that the 'deal' you are getting might be taxed at 20% when it finally gets to you.

Date of experience: May 27, 2017
GB
1 review
19 helpful votes
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Dont Trust
August 4, 2015

I paid on my credit card and then got an email asking for photocopies of the card and of my ID. They said it was because it was a large order. I wasn't happy to do this and asked if I could just order 1 pair of shoes instead. They haven't replied.
I don't think you can't trust anyone who wants all your ID, which means they can charge what they like to your card and you don't have protection because you were stupid enough to do it.

It can't be ligitimate and based on the reviews I think i made the right decision to abandon my order.

Date of experience: August 4, 2015
Michigan
1 review
36 helpful votes
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Very Satisfied
July 14, 2017

Im a first time purchaser with purse valley. I am extremely satisfied with my purchase. I bought a Louis Vuitton Monogram Menilmontant Mm. Beautiful purse. I observed the real one. The one I bought, I can not tell the difference. Fttom leather to stitching. I will be purchasing again soon. I gave 4 stars, because receiving me purse to a while 2 weeks. Other than that Im very pleased.

Date of experience: July 14, 2017
Georgia
1 review
15 helpful votes
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Stole my Card info
September 20, 2016

Did not want to accept my paypal only a visa credit card and i had to call my card to have them approve the charge but didnt cuz it sounded shady. Few months later im getting fraudulent charges on my Visa and this is the only shady site i used it on! Dont buy from them unless you want to get hacked!

Date of experience: September 20, 2016
New York
1 review
21 helpful votes
Follow Sara D.
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I ordered $378 worth of products from this site. Immediately after my credit card was authorized for use from this, I had three additional charges from online websites totaling over $500. I contacted Purse Valley via phone and could not even understand the individual on the other line. I then texted the company and received numerous threatening and rude texts back. I was told I would get refunded the $378 and it is 21 days later and I still have not yet seen it. My bank had to investigate the additional charges that were charged to card moments after my purse valley purchase. DO NOT TRUST THIS WEBSITE!

Date of experience: November 13, 2016
District of Columbia
1 review
14 helpful votes
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Damaged watch
November 15, 2015

Got my watch in the mail the Yacht Master 2 in gold and stainless and it was scratched on the letters master sent them a picture have got no response back from pursevalley I would like to have another watch to replace this one

Date of experience: November 15, 2015
Georgia
2 reviews
22 helpful votes
Follow soo k.
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I bought this purse about 3 months ago. The Celine handbag has black outline which is wrapped up with plastic film on the edge of leather. It falls off and torn off. It shouldnt be like this. Handle part is supposed to be one of the sturdiest parts. Purse valley customer service offered to send the replacement part and asked me to take the bag to shoemaker. Instead of offering a check for fixing cost, they offered to give $40 store credit. I need a check to pay to a shoemaker not a store credit. Im not happy with this bag and customer service.
I want to mention one more thing.
The cover of the purse is dented in. Shipping and handling may have dented
The cover, so I waited for it to retain it's natural shape but it never
Did. It's been more than 3 months now.

Date of experience: March 22, 2016
Slovenia
1 review
0 helpful votes
Follow piki p.
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$#*!ing $#*!
August 9, 2017

I have ordered from the site for two years now and could not be happier. But now i ordered again for 1000 eur and am waiting for half a year for stuff. The e mail is blocked i received last e mail 10 days ago that they will ship but nowi cant get no one. I think they have stopped doing bussines. I am very dissapointed in losing all this money

Date of experience: August 9, 2017
North Carolina
1 review
5 helpful votes
Follow Sherina A.
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I ordered from pursevally a month ago and I still have not received my merchandise. The company was quick to charge my credit card and then apply a "floating currency " fee to my order. I have requested an absolute answer as to the status of my order or I will report the charges as fraud. I didn't enter in to my purchase from pursevally with speedy delivery of my order first in my expectations but I do require updates with accuracy. So far my transactions with pursevally have fallen short of even subpar customer service but I still have hope that my order will be filled correctly if not I will simply contact my credit card company and report the order as fraudulent.

Date of experience: December 18, 2016
New York
1 review
20 helpful votes
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Will purchase again
November 20, 2015

I received my first bag from Purse Valley and will definitely be going back for more. The bag i initially ordered (LV Montana in amarante) was out of stock but they let me switch it to the amarante Alma BB so I didn't have to wait for new Montana stock.

I'm fortunate enough to have a real Alma in my collection so I was able to make a side by side comparison. The PV bag is definitely a high quality replica. The only differences that stood out were a couple of imperfect stitches on the cross-body strap and that the lock is brushed metal instead of polished. So, I don't use the strap and moved my real LV lock to the replica when it's being used. The finish of the replica vernis is perfect.

Yes, it's a little bit of a hassle going through the payment verification process, but let's remember this company is selling goods that put them at high risk. You want to skip the hassle, go to the real LV and spend 10x's as much. Life's a trade-off.

Date of experience: November 20, 2015
Michigan
1 review
5 helpful votes
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FRAUD
January 25, 2017

Orderd a wallet for $155.00nincludbg shipping. They tried charging my Amex $900+ and it was declined. They emailed me telling me there was an issue with my payment and I replied letting them know. I never heard back from them.

Date of experience: January 25, 2017
Florida
1 review
3 helpful votes
Follow K M.
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Scam or no?
August 20, 2017

I am another one who ordered in July and then got the notice about moving warehouses... I called and they said it would be shipped out within a few days... weeks later I called and it didn't go through, then I sent an email, it bounced back... Finally on August 11th I got an email stating my package has shipped. It still just says "in transit" but I will let you know if it arrives.

8. 25. 17 Update: I have received my bag! It is pretty good but not 100% 1:1 match. The LV print is just a smidge off center but otherwise the quality is great and no weird odor. I am just glad I didn't get scammed! If you haven't stopped payment yet, hold out, your bag is probably coming!

Date of experience: August 20, 2017
New Jersey
1 review
7 helpful votes
Follow Bill M.
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I have to admit.
I wasn't to confident after ordering a wallet
To find so many negative reviews.
Yes it was a a few more steps ordering (giving my account permission to allow an international charge
But over all.
Great experience...
Have a hard time relating to all the negative reviews?
The wallet came earlier than expected.
My wife is in love with it.
Quality was there. Wallet was close to a perfect match for her genuine LV Reggia

And over all a great experience.
What can I say

Date of experience: January 30, 2017
GB
1 review
6 helpful votes
Follow Ayesha R.
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I recently ordered a bag from www.ipursevalley.co and it was a really bad quality bag. When I complained, they asked me to send it back which costed me £30 and promising a new bag. The bag arrived but it was broken as soon as I opened it and it was a poor replica of the MM artsy. It did not look anything like the actual bag. Now, they wont give me the money back and want me to spend another £30 to send this broken bag back! I am disappointed and they ripped me off. I would never recommend purse valley or club couture for replica bags! Horrible horrible quality bags!

Date of experience: June 27, 2012
Texas
1 review
14 helpful votes
Follow Nikki J.
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I ordered from this company and they kept trying to get $1.00 authorizations from my bank. Sounded suspicious to me so I canceled my order, two weeks later there were over $3000 in fraudulent online purchases made on my credit card. I hadn't used my card anywhere else, so I know it was them. DONT PURCHASE ANYTHING from this company. Do not provide them with any credit card information. They are crooked!

Date of experience: December 30, 2016
Massachusetts
1 review
3 helpful votes
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Great bag!
July 14, 2017

I received my bag a week ago and I love it. I'm not a expert on Louis Vuitton bags but it looks perfect. My friend has a real Louis Vuitton bag and i put mine next to hers and you would never know mine is a replica. I got the Pallas gm bag. It really is a beautiful bag. One thing the hardware on the bag was chipped but they are sending me a new one. Not sure what all the bad reviews are about. Coustomer service was great to me. Thanks purse vally

Date of experience: July 14, 2017
Michigan
1 review
12 helpful votes
Follow Porsche V.
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I have ordered several items from this website and they take a while to come from China, but they were worth the wait. I got an LV Damier Neverful bag and most people can't tell that it isn't real. I paid about 200.00 USD for it and it retails for 980.00 at the LV store here in Troy, MI. The inside of the leather straps are starting to show cracking and wear after about 6 months, but I think I have been overloading and overusing it. I have also ordered an LV pouchette and some Tiffany silver pendants. They have great specials if you join the email list and I will order again.

Date of experience: March 4, 2014
Texas
1 review
22 helpful votes
Follow Jade L.
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Some of their products' quality are ok, some are horible quality. I bought 4 bags for the 1st order. Had to return one due to their product's details, it missed some basic details compare to the authentic one (it was a LV bagatelle), i had to pay for the return shipping for an exchange (hermes birkin). But when i got the hermes birkin, I totally disappointed. The quality is tooo bad, and it smells funny, not leather smell. I contact them to return it for refund, they agree but asked me to pay for the return shipping (What? Really? Again?) i was mad... Now they convince me to return it for refund including some store credit (who cares about their store credit?). I asked them to refund the amount money i paid for the bag plus the amount of return shipping fee but they didn't agree... Still dealing with them now...

Date of experience: December 24, 2015
Illinois
1 review
1 helpful vote
Follow Mary L.
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I received my Artsy Louis Vuitton purse 2 days ago. The Artsy purse is well tailored and I love it but it has a very gaseous stench. I am hoping it airs out very soon. I am wondering what I should do about it?
I am also wondering if the leather on the wrapped handle is the right color. The handle and matching leather parts are beige in tone rather than in a usual warm tan.
*******@yahoo.com

Date of experience: June 22, 2017
New Jersey
2 reviews
0 helpful votes
Follow Yuleiky M.
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To anyone looking to purchase replica bags and items, I recommend Purse Valley. I want to express my thank you's and I wish to give a positive review to them overall. They are professionals. I received my order of the Louis Vuitton "Neverfull" hand bag
And I am more than happy with the overall quality of this product. I will admit that I was akeptical af first, but I absolutely love my bag, it is VERY similar to the authentic, no one can tell the difference! The price and quality are very good and the bag truly
Looks identical to the authentic; I am in love! I will definately be doing more orders from Purse Valley!

I want to express that I am a very Happy Customer.

Date of experience: July 10, 2017

Overview

PurseValley has a rating of 3 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PurseValley most frequently mention customer service, great quality and real thing. PurseValley ranks 1st among Blog sites.

service
37
value
35
shipping
34
returns
22
quality
33