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PurseValley Reviews Summary
The company has garnered a mixed reputation, with many customers praising the high quality and authenticity of the replica products, as well as the responsiveness and helpfulness of the customer service team. Fast shipping and reasonable pricing have also been frequently highlighted as strengths. However, significant concerns have been raised regarding service delays, particularly with order fulfillment and inventory issues, leading to frustration among some customers. Additionally, there are reports of negative experiences with customer support and potential security risks related to payment methods. Overall, while many customers express satisfaction, inconsistencies in service quality remain a notable concern.
This summary is generated by AI, based on text from customer reviews
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I have always been happy with everything I've ordered from this website.The products are always very well made, first class workmanship. Everyone I've ever talking to I found to be very polite and helpful. Thank you all.
Very pleased with my bag, I never expected it to get here was quick as it did.
I got in in one week from ordering date. After they called to verify my credit card which I felt good about that, then they shipped my bag that day. After I opened my package and viewed my bag I noticed that the leather on the handle straps was a little lighter in color than the real Louis V. so I rubbed a little oil on it and it looks amazing. I got the Neverfull MM... the red on the rim on the handles straps is a little brighter, so I took a light brown magic maker to it. I am so please with the way it looks for the money I paid for it... Can't wait to buy another one...
I recently ordered from purse valley. I ordered the mini Palm Springs backpack and love it! The quality of the bag is amazing. The pattern matches to the real one. The company is fast to respond to any questions you have. I definitely will order from them again! I wish I could submit photos!
Thank you! Received my clutch quickly and looks and feels like quality leather. Both orders I've placed with Purse valley have been great!
I'm reporting this company to Better Business Bureau. Sometimes they will have their lines up and sometimes they will disconnect the phones I guess. It's the worst mf company I have dealt with. Stay away from this company with these fake $#*! bags. They money back guarantee and the only dam guarantee you will get is that they guarantee you will be f***** out of your hard earned money. I don't see how the law allows such behavior. I'm gone file claim against this fake $#*! company too. Itches
I am extremely satisfied with my purchase. It looks amazing and the packaging was terrific. I will definitely make additional purchases
I have made several purchases through this site. All products are of the highest quality, the follow through regarding shipping and the status of my orders has been excellent, and I fully expect to place additional orders in the future. An overall great experience, which I unconditionally recommend!
I ordered and received a bag, I didn't like it, so I returned it back to China. It cost $79 to ship the bag back to the company. This company said they would send the money back right away after
I showed them the tracking number. When I called 4 days ago, she said they would refund the money right away, but I still haven't received my money back. I tried to call this company, but their telephone is disconnected.
This company appears to be a scam.
The name of the company is PurseValley.cn
I can not tell you how HAPPY I am that I found out about PurseValley. Most purses are beautiful. If you do not like a purse you can return it! Customer service is top-notch! Best time to shop is BLACK FRIDAY. Half off purses. I am a big purse lover and feel this place deserves ******* stars to making Designer purses affordable, Everyone things my Gucci is real! LOL
Terrible service. One of the bags quality sucked. They say that they have 100% guarantee but they were not and the staff kept ignoring me and shutting me down. Dont trust them.
I'm on my fifth order from this company. I'm always impressed with the customer service and user friendly site navigation. And most importantly, the products are awesome! The quality is wonderful and the look is spectacular. I have several watches and bags and each have nice craftsmanship and durability. I'm very satisfied.
This please is horrible, I bought a watch at super watches two years ago and it great, this time I try to buy at Purse Valley, first it took five months for me to finally get to watch it was actually order in November for Christmas and he only got here a few weeks ago I paid over $600 for this replica that's the most expensive replica out there and they say it's perfect well let me tell you they have the basic mistakes for replica my GMT Master bezel does not move at all that is horrifying anybody even a child that touches my watch will immediately see that's a fake when you spent over $600 for a replica you expect a good quality At least the basic to work well I call them many times email them over 10 times asking how can I return this and they do not reply or answer me back.
If this was $100 replica I would've understand but for over $600 stay away from their watches do not buy here unless you want to waste your money and embarrassed when you try to pretend you have a real one because let's be real we are all here trying to buy a fake and if you're trying to buy a fake for that amount of money do you expect at least the basics of it so my recommendation is stay away
I am so impressed with Purse Valley. The level of service was second to none. The communication regarding my order was super and the shipping was fast. The bag I received was beautiful! I will definitely recommend purse valley to my friends and I will shop here again
This was my first purchase and it will not be my last! My bag arrived quickly and it is just perfect! I am very impressed with the quality and workmanship. I can't wait to show off my new bag!
I ordered 2 bags from Purse Valley. There was some communication via email prior to the delivery and I was always assisted with a prompt response. My international delivery arrived within a week. The products are just as described and are immaculate replicas. I am so happy with the service provided by Purse Valley and will definitely be ordering from them again.
I ordered a watch. Have no clue where it is and now. However had a ~783 euro transaction on my account from another website which seems to be there's only yoox. Am really frustrated. Am totally sure it's them as that's the only site I used my card on. I wonder with so many scams why is there no action against them?
THEY ARE A VERY PROFESSIONAL WEBSITE. VERY CONCERNED ABOUT THE CUSTOMER. OUTWEIGHS THE PRICE WHICH IS HIGHER THAN IN OTHER COMPANIES BUT COMPENSATES FOR THE TRANQUILITY THAT TRANSMITTED
This is the second handbag I have purchased from Purse Valley. Both handbags look EXACTLY like the real thing. They are beautiful, durable, and look like the original. I love these purses!
I have ordered several items from this website and my experience has been complex but the eventually very satisfactory. My order arrived as expected (takes few weeks so have to be patient). One item was not as I had expected I called the website and without any trouble they assured me I will receive replacement. It took another several weeks but I received my replacement. I would most definitely purchase again as they made every effort to meet my expectations. Customer service also very reasonable. I was pleased with their honesty and reliability.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members