PurseValley

How would you rate PurseValley?
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Arkansas
1 review
3 helpful votes
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Ready7a same company
August 11, 2017

Tried emailing ready7a customer service, sent them copies of emails from purse valley but left purse valley's name off, yet somehow they still knew it was from purse valley. I'm guessing this is because they are definitely the same company and they know they are scamming people. They are now denying that I ever placed an order or that they ever contacted me. Everyone needs to report this new site so that no one else ends up with their money stolen!

Date of experience: August 11, 2017
Louisiana
1 review
17 helpful votes
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OK...
June 15, 2015

I ordered a bag on this site just to see what kind of quality and bag they have here... Ive own real LV bags, and just to compare their bag to real one... I paid through western union, I got a random call from someone telling me to pay the bag that I put in my cart. (ok, someone is trying to hurry me and pay the damn bag). Anyway, I finished all that, and just waiting for my bag. Got the bag after 1 week, they are fast shipping. When I saw the bag, the handle is damage. I email them regarding this and wanted to do a return and exchange but they won't do it, so I just kept the bag and put it in a box and just wasted $200 dollar. Oh well. That's it, Im done with this site. I knew they are knock off. Just just made their site an products looks so amazing and great quality. But for me IT'S OK QUALITY. Just letting you know people who wants to buy bags on this site. You can go ahead and order and pay if it will make you happy to have a bags just for looks and not for quality GO.

Date of experience: June 15, 2015
GB
1 review
18 helpful votes
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I'm not usually one to write these reviews but I thought I would seeing as there are hardly any reviews out there on pursevalley and I was in two minds whether to order or not.
Ordered a Rolex Daytona. Was given a tracking number etc. Took ~2 weeks to arrive. Came from China, as all these watches do. I think a lot of these sites are just middle men. Customer support was good. Used credit card, safest way.
I can; t pass comment on the likes of bags etc but going on the watch i got, yeah it was a good copy. Im not sure how the swiss copys compare but mine was a good 8 out of 10. Ive bought a load of watches whilst travelling in asia etc in previous years and many kinetic ones stop after about 12 hours if left unatended, some whilst on my wrist. This one seems to be doing well at the moment, good 24 hours. I'd be interested to see if the swiss copies are any better.
James

Date of experience: July 14, 2011
Alaska
1 review
3 helpful votes
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Long time customer
April 2, 2017

I've been ordering from PurseValley for about 8-9 years now and I've always been extremely happy with the product and service. I had one order that I wasn't happy with so instead of having me pay to ship it back, they issued me a credit towards my next purchase which they honored when I ordered about 3 months later. Not sure what to say about all the other negative reviews. My thoughts are if you can't afford it, don't lie and complain that you were ripped off.

Date of experience: April 1, 2017
California
1 review
0 helpful votes
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Purse Valley Fraud?
August 9, 2017

Hey everyone,
There are a lot of upset customers as of July since there warehouse was "moving". I placed my $260 order with them via E Check through Wells Fargo and I still haven't recieved my package. I filed a fraud claim and was wondering has anyone else experienced this with e check through Wells Fargo.

Purse Valley has been such a mess...
Does anyone have the update email or phone number for them?

I'm sorry to everyone who got scammed on this horrible website. It said nothing but good reviews and really tricked a lot of customers who work hard for their money.

Shame on purse Valley and all the customer service reps for lying to everyone

Date of experience: August 9, 2017
Australia
1 review
25 helpful votes
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I have been following pursevalley.com for some time. "Eva" raves about this & other website that sells lv knock off handbags. She owns most of these companies. The bags are REALLY POOR QUALITY, & last about 6 weeks of normal wear, which actually works out pretty expensive. Eva has her own website that show reviews but she contradicts herself & only gives the sites she is affiliated with great reviews. STAY AWAY FROM purse alley.com.

Date of experience: June 21, 2014
Sweden
3 reviews
5 helpful votes
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Lots of items to choose from I really liked the site the ordering process was quick and easy. However, I had an issue with my order and the customer service agent I spoke with wasn't very friendly. I would use this service again but hopefully I'll speak with someone else!

Date of experience: October 24, 2014
California
1 review
4 helpful votes
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Awesome!
November 7, 2017

I ordered a wallet and was sent the incorrect one but once I returned it (I paid for shipping) I received the correct one and then I ordered a Never Full and my daughter is carrying it and loves it. I was looking to purchase one for myself. But I am a little confused with what I am reading everywhere. I hope they have not shut down. But anyway great replicas!
Cindy from Texas

Date of experience: November 6, 2017
Florida
1 review
7 helpful votes
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My Experience.
January 24, 2017

I recently ordered, via online, several items from Pursevalley. The following day I was informed, by my credit card company, that there were fraudulent charges on the card I used to purchase my merchandise. Pursevalley is a company from China. Someone attempted to use the card for a purchase of $4,000 in China the same day I completed my order online. This has never happened to me. I can't say, with certainty, that the company in some way was involved. I could say that it occurred in China the same day I made my purchase from Pursevalley. In my opinion, I'd be weary of making business with such a company.

Date of experience: January 24, 2017
Australia
3 reviews
2 helpful votes
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Firstly this company is the same as Perfect Watches so beware. Company advertises as Express shipping to Australia which I assume is 7-10 days. It was 3 days after I ordered and received email/ and a call to confirm delivery address and was told it would be 2-3 days before it would be shipped from China. 7 days later I got an email to say it had just been shipped. (10 days already up). I tried to contact company (? Californian phone number). I was disconnected several times and so left my number, several times, as a message promises they WILL get back to you. They never responded. Long story! They offered me a refund as the watch was returned to them... undeliverable. I cancelled and tried ordering thru Perfect Watches>>> SAME COMPANY. Finally the watch did arrive after 3 weeks. Looks like they have a serious problem with what the customer writes as their address and where they try to send it. I will NEVER order from this company again.

Date of experience: July 9, 2017

Overview

PurseValley has a rating of 3 stars from 450 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PurseValley most frequently mention customer service, great quality and real thing. PurseValley ranks 1st among Blog sites.

service
37
value
35
shipping
34
returns
22
quality
33