So far it is good.
I have bought from purebulk for several years now. While I used to buy almost all of my supplements from you guys, I have since noticed that your prices are often significantly higher than what I can get elsewhere - and sometimes it is significantly lower as well. I'm a fairly discerning shopper in this regard as I have worked in industry for years, and I will continue to purchase from you when the appropriate conjunction of product, price and need arise.
There is a zoom feature for the pictures of product labels, but they are low resolution pictures and can't be read even when zoomed, so somewhere they should list what the label says, ingredients, kind of capsule, etc. The product label for casein on your site was illegible, but it said "100% casein" somewhere on the site, and supposedly they do not add fillers, so i ordered- very disappointed/angry that it contains lecithin. Customers should probably call to verify ingredients if there is any question. Very happy with other products i ordered.
Your checkout processing software for international customers like in my case, is one of the best I have ever encountered. Your service and products are of very good quality. My purchases with Purebulk.com has always gone smoothly and the delivery was fast.
Thanks for the Memorial Day Sale. First time I have ordered. Site was easy to use and lots of choices, but not confusing. I expect I will order again.
Products came fairly quickly. Packaging bags are heavy duty and self-sealing...very good and easy to work with. It seems that Pure Bulk has a very high standard for purity and quality. This is important to me.
I will definitely plan to order from Pure Bulk again.
Prompt action against order placement, fast shipment, excellent customer support, more over superior quality products in unbelievably cheap price. This is my 5th order I placed and received in time. Overall experience with this company is excellent. No doubt Purebulk.com is the right location for all customers who are looking for quality supplements.
I have shopped at Purebulk for several years, and I appreciate the expansion of product-line and quality., especially into herb and naturally-sourced products. I like organic whenever possible and hope that organic sources become more available. The website has gotten easier to use. Customer service has been helpful and a recent issue was solved quickly and intelligently. Thank you!
It did everything described and more. I recommend this
Very easy to use website. Just wish free shipping was faster takes around seven days to get to my home in Arkansas! Also last couple times I have ordered didn't have product in 1 kilo so had to send it to me in smaller bags or tubs. Kinda inconvenient!
Great prices and excellent service.
For future orders, I wish to recommend allowance for more space between sides of shipping container and the product. This is to help prevent tearing when using sharp instrument to open box.
Payment for international customers needs to be better and when teh shipping charges are more than the original product worth it is painful do something about it fr International customers so that we can be frequent too.
It has been good dealing with Purebulk. Though recently I have not been able to locate the better vitamin of B12. Don't know where it went too. The freight price used could be lengthy or good depending on which price you pick. Not sure why the discrepancy on time with which price.
I also appreciate the certificate of analysis with the products and telling us the quality of vitamins or anything else and especially from which country they come from which is very important for all to know. I would certainly recommend Pure Bulk.
This very user friendly site is easily navigated. Great product selection! I requested a product they did not carry, and pure bulk emailed me the next day letting me know they were working on my request. I have been very impressed with the customer service
I started to worry about arrival of my package, so sent an email. Purebulk was VERY responsive and kind. It is difficult to get good customer service anymore, so I really appreciated this about your business. I will happily bring more business in the future!
Good site to negotiate. Good description of products.
The postal service was wonderful with proper tracking, item was very securely packaged, and, best of all, was actually delivered to my door!
Thanks for making this purchase a breeze. I'll be reordering from you for sure.
Have sent a feedback message on your website on 28 Mar and received an email informing that you can call me to complete my order based on Easter site-wide sale prices. I had provided my mobile on 29 Mar but waited 24 hrs and there was no call. I can't wait any more and decided to check out using the 5% discount code, which was sent via separate email to me.
The whole process went really smoothly although once the items hit Australia delivery slowed down remarkably. It took 4 days to get to me after arriving at the airport in Brisbane, I live 45 mins from the airport. I understand that it has to go through procedures here but that seems excessive. Otherwise all good.
GNC and Vitamin Shoppe will never see my face again. Most of the supplement companies sell you fillers, artificial sweeteners, etc. With purebulk.com, I know what I'm getting and getting more of it for my hard earned dollar. I'm very satisfied!
I am Always apprehensive about a first time online purchase. I have heard your ads in the past and seen your site an finally trying. Please do not screw me. If not i will be moving most of my local purchasing to you!
Update: i have received a quality product at a good price rather quickly. I will be purchasing from your website often!
I appreciate all you humans behind PureBulk.
Thank You!
I have called your customer service several times and James responded. He was very courteous and helpful about a previous order that seems to have gotten lost after it left your warehouse and did not arrive at my post office. He assured me that credit would be given after a certain amount of days of searching for the lost package. I have always been satisfied with the service and quality of your products. Thank you.
Prompt delivery, good quality, fair price. Only thing is I didn't like the energy pills that were included as a bonus. I had to cross the border as I picked up at mu U.S mailbox and I'm not sure they are legal in Canada. They seemed like an odd promotion when I am buying health products and I don't like surprises like that.
Answer: From everything I've seen, there is no reason to believe PureBulk is not a legit company.
Answer: The Customer Service person was very quick to fix the issue.
Answer: Very easy to contact customer service by email. Have not tried phone.
Answer: Not sure if there are any better, but a simple return/exchange on a product that I do not trust to use should not take as much effort as I am spending.
Answer: The ad jumped up on google when I was going to Amazon.
Purebulk has a rating of 4.3 stars from 6,971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Purebulk most frequently mention and great products. Purebulk ranks 518th among Vitamins & Supplements sites.