We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Andrew K.

1 Level 1 Contributor
  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Health

Member since December 2019

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    78

Review Distribution

2 Reviews by Andrew

1/1/20
Puritan has always exceeded my expectations with online vitamins. They send coupons and discounts to make themselves competitive with the other major online retailers.
1/1/20
• Updated review
PureBulk Customer Service contacted me by phone today, apologized for sending me to the Quality department, and provided a return shipping label. They are refunding the Magnesium, and am hoping they will also refund the Vitamin C, which I am sending back as well. Unfortunately, the package going back is too large (over 15 oz) for a mailbox, so it will take a trip to the post office when they open back up after the Holidays.
Struggling with a $9.75 exchange
12/30/19
• Previous review
The company is highly rated, so I was surprised when 500g of Magnesium Citrate arrived without a hint of acidity. Correctly formulated Magnesium Citrate is 50% citric acid, a very tart substance. Instead of simply sending refund/exchange information as requested, their customer representative wrote a nice paragraph implying how the various magnesium citrate ( from pharmacies and online) I've used for the last 25 years were probably not pure or made differently. This company has been, by far, the most difficult online vitamin vendor I've ever dealt with and to struggle for a $9.75 return means no repeat business.

Andrew Has Earned 1 Vote

Andrew K.'s review of PureBulk earned a Very Helpful vote

Andrew hasn’t received any thanks yous.

Andrew doesn’t have any fans yet.

Andrew isn’t following anybody yet.

Similar Reviewers on Sitejabber

jakek38
5/23/18

I have used Puritans Pride to make purchases of vitamins, calcium supplements, turmeric/curcumin,...

jamese217
3/19/18

I have been dealing with Puritans Pride for over 10 years. In that time I have never received a...