• Hilife Vitamins

Hilife Vitamins

Overview

Hilife Vitamins has a rating of 3.66 stars from 124 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hilife Vitamins most frequently mention free shipping, and great price. Hilife Vitamins ranks 2nd among Vitamins sites.

  • Service
    15
  • Quality
    102

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1

Instant Feedback

1,218 reviews

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How would you rate Hilife Vitamins?
Top Positive Review

“Very easy shopping experience”

Judith B.
6/5/22

Very easy shopping experience. I have never ordered from your company so impressed with the ease and speed of placing my order.

Top Critical Review

“Delivery issues”

Marina K.
10/25/23

I use VALERIAN for arrhythmia-needed urgently> HILIFE promised 2 days over AMAZON(3 days)--- instead, ten days. INEXCUSABLE!

Reviews (124)

Rating

Timeframe

Other

Thumbnail of user cynthiab2292
2 reviews
0 helpful votes
December 3rd, 2022
Verified purchase

Got our product right away and will get it automatically every month which is a big help. Thanks

Thumbnail of user annm1422
1 review
0 helpful votes
May 13th, 2021
Verified purchase

The customer service representative that helped me get the delayed order expedited was incredibly helpful and excellent. However the vitamins arrived wrapped in their bubble wrap but the glass bottle completely shattered. The box otherwise appeared in tact so my daughter just picked out the pills from the glass shards so she could continue with her treatment regimen without delay.

See previous

Reason I chose this business:

Product available and with free shipping

Service
Quality
Thumbnail of user marinak160
1 review
0 helpful votes
October 25th, 2023

I use VALERIAN for arrhythmia-needed urgently> HILIFE promised 2 days over AMAZON(3 days)--- instead, ten days. INEXCUSABLE!

Tip for consumers:
timeliness was of essence -- they promised two days --- delivered in 10

Products used:
supplement

Service
Shipping
Thumbnail of user paulaw503
1 review
0 helpful votes
February 15th, 2022
Verified purchase

I've used hilife vitamins for about 20 years or more. Everything is always just perfect. And the prices are great!

Quality
Thumbnail of user dr.cynthiat
1 review
0 helpful votes
May 3rd, 2022
Verified purchase

Thank you. We got good shipping and tracking of items. We received our orders. The supplements were not for me but for my family members. They are trying them out now. I can't speak for them at this time.

Reason I chose this business:

Hilife has the most reasonable price for this costly product. It got me to give Hilife a try.

Quality
Thumbnail of user robertr4636
1 review
0 helpful votes
April 1st, 2023
Verified purchase

I am a long time customer of yours. I am now experiencing out of stock items and multiple order shipments. I also am experiencing having my delivery timing changed and lengthened internally at your end from what the salesman agreed to do and who ever is responsible for actually shipping the mdse. In addition, trying to contact the company has gone from being immediately answered and my being taken care of to waits to be answered and when answered, a drug out voice mail system and delay. I realize you are under new management but I have been a preferred client. If this continue as it is, I am out of here!

Thumbnail of user saida36
Said A. – Hilife Vitamins Rep

Hi Rolf,

Thank you for the feedback, we always listen to our customers feedback. You're upset because our phone support is limited and we no longer take phone orders. If you can type a review here, you can place an order on our website.

Thumbnail of user wmb51
1 review
0 helpful votes
June 18th, 2022
Verified purchase

The product arrived in perfect condition. Just a little slow on the shipping/receiving.

Reason I chose this business:

Availability of product.

Quality
Thumbnail of user ceced6
1 review
0 helpful votes
February 3rd, 2022
Verified purchase

Don't think I've heard of HiLife, but they had what I wanted on sale with free shipping... we'll see if it gets here and is not expired!

Update: the capsules came quickly, but the "best by" date is 4 months from now. In comparison, the bottle I am finishing has a best by date that is still 3 years from now. (Bought elsewhere.)

Quality
Thumbnail of user j.d4
1 review
0 helpful votes
February 19th, 2022
Verified purchase

They are professional, followed up, timely, trustworthy. All good!

Reason I chose this business:

Needed NAC by Pure.

Quality
Thumbnail of user clareo20
1 review
0 helpful votes
March 9th, 2022
Verified purchase
• Updated review

The website is very user friendly. I like to stay in touch.

Reason I chose this business:

This is a Reorder

Quality
Wonderful Product
February 9th, 2022
Verified purchase
• Previous review

So happy to find a product in liquid form that could benefit me. Taking a liquid is so much easier. I get magnesium, calcium & vitamin D in one tablespoon & this supplement eliminates 3 previous pill forms.

Reason I chose this business:

I found what I needed from a Google search

Quality
Thumbnail of user annan491
2 reviews
0 helpful votes
June 23rd, 2022
Verified purchase

Great product, fantastic service…A+ communication. Will most definitely do business with again!

Reason I chose this business:

Reviews, they had the product we were interested in

Quality
Thumbnail of user barbarag1741
1 review
0 helpful votes
June 5th, 2022
Verified purchase

My order of a probiotic came with a completely thawed ice pack so I am not sure if the product is any good.

Reason I chose this business:

Recommended by friend

Reason I chose this product:

Solar Ray probiotic

Quality
Thumbnail of user maryleeb8
1 review
0 helpful votes
February 28th, 2023

I ordered three vitamins on 2/21/23 and received confirmation of my order. By the 27th, I had not received and asked for the ETD. The only answer was, "order canceled." Also, no answer to phone calls.

Service
Shipping
Thumbnail of user matthewf819
0 reviews
0 helpful votes
June 26th, 2022
Verified purchase

I ordered this product on May 3,2022 and did not receive it until May 27,2022. A 24-day delay is absolutely inexcusable

Again, despite customer service attempting to help, the lapse between order date and receipt was 24 days

Reason I chose this business:

Lowest price I could find

* Hilife Vitamins attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Quality
Thumbnail of user saida51
Said A. – Hilife Vitamins Rep

Hi Matt,

You package got lost with ups which we have no control over and when you reached out to us we sent you another package immediately and you received it. We did the right thing and hopefully you're satisfied.

Thanks,

Thumbnail of user dianai88
1 review
0 helpful votes
December 28th, 2021
Verified purchase

The product is good but your service is horrible. It took almost a month to get my order.

Quality
Thumbnail of user johnd6740
1 review
0 helpful votes
July 1st, 2022
Verified purchase

Great. Hope the product is not beyond 'best by' date.

Thumbnail of user charolm
1 review
0 helpful votes
July 25th, 2021
Verified purchase
• Updated review

No option for longer than one week subscription. Only 3 boxes available. Why did company change name? I've been buying this since at least year 2000... Hard to find... I need to depend on getting this. This brand singular.

Service
Quality
No option for longer than one week subscription
August 17th, 2021
Verified site experience
• Previous review

No option for longer than one week subscription. Only 3 boxes available. Why did company change name? I've been buying this since at least year 2000... Hard to find... I need to depend on getting this. This brand singular.

Thumbnail of user jimmyh317
1 review
0 helpful votes
July 17th, 2022
Verified purchase

My experience taken these vitamins has been very well excepted because my life is going great I'm exercising more I am outgoing I don't fall asleep I stay awake I have a good sleep when I'm sleeping and I don't eat as much I stay drinking water and eating healthy and I'm very active on everything I do. Thank you very much it has improved my life

Reason I chose this business:

I was at a Sandy’s Health Hut hearing where I live and buying some vitamins and I ran across men’s health and your bottle and I asked the lady how much of that of this product that she sells and she said that’s her last bottle and so I read the bottle everything and what it could do for my life and what it enhances and helps you lose weight and stay active and motivates me to stay that way so I bought the bottle and ever since I started taking the pills three a day and it went for one month and I ran out and I enjoyed living that way not eating as much more active I can’t believe at my age that it actually does what it is created to do thank you very much

Quality
Thumbnail of user debrag588
1 review
0 helpful votes
November 5th, 2021
Verified purchase

It's been over a week since I ordered them, but I haven't received them, nor the promised email that they were even sent.

Thumbnail of user brucep400
1 review
0 helpful votes
April 20th, 2022
Verified purchase

Still haven't received my order. I received an email stating that the delay was because the volume is so high with purchases. If they can't keep up with demand hire More people. Disappointing first Experience with high life

Thumbnail of user anthonyb1854
1 review
0 helpful votes
April 30th, 2022
Verified purchase

The products were delivered at a time in fashion I'm refreshing and they were fresh

Reason I chose this business:

Price and free delivery

Quality
Thumbnail of user vickiw370
1 review
0 helpful votes
August 18th, 2022
Verified purchase

I waited two weeks to receive my order before I emailed HiLife. Come to find out, they were waiting for a new shipment of the product. It would have been nice if they had told me about the delay before I contacted them. They did give me a new timeline for receiving the order and the choice to cancel the order after I contacted them.

Reason I chose this business:

Availability of product and price

Service
Quality
Thumbnail of user tammyf316
1 review
0 helpful votes
August 22nd, 2021
Verified purchase

I received my order in a timely manner and the packaging was very mindful to make sure the product arrived safely with no breakage or loss.

Reason I chose this business:

I was searching for a reliable source to receive my over the counter supplements by mail.

Quality
Thumbnail of user mikep1688
1 review
0 helpful votes
August 1st, 2022
Verified purchase

Took too long to receive my order. Would not order again

Quality
Thumbnail of user jenniferf307
2 reviews
2 helpful votes
September 12th, 2021
Verified purchase

Received the product when expected, good tracking info provided, product is just what I needed and at a great price!

Reason I chose this business:

They had the best price on the vitamins I need.

Quality

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From the business

Supplements: HiLife Vitamins Concepts offers vitamins, nutrition supplements, herbs and homeopathic remedies which are derived from the highest quality ingredients. Health nutrition supplements we select are based on ingredients, absorption, and from client feedback on what works.

What matters the most at HiLife Vitamins is customer care - for you and your health needs. HiLife Vitamins is about quality natural health products by real people who care and share the philosophy that your health is the best investment you'll ever make!

We are absolutely dedicated to providing a large selection of highest quality, pharmaceutical grade vitamin and supplement products delivered through excellent customer service, care and commitment for our customers' optimal health, wellness and a lifestyle of vitality. We are also committed to maintaining excellence, respect, and integrity in all aspects of our operations and our conduct. Our commitment to build long-term customer relationships is based on mutual trust and respect and your total satisfaction.

The bottom line, HiLife Vitamins believes in being responsible and friendly with our customer-centered Return Policy and service, being social and informative on Facebook, Twitter and our HiLife Vitamins Blog.

Company Representative

Thumbnail of user saida36
Said A.
Typically does not respond to reviews

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